The Customer Operations Representative is responsible for providing internal and external support ... freight charges as needed. * Assist Product Management in chip procurement by working closely with ...
The Customer Operations Representative is responsible for providing internal and external support ... freight charges as needed. * Assist Product Management in chip procurement by working closely with ...
Supervisor, Service Center
Bristow, VA · On-site
... Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to ...
Supervisor, Service Center
Bristow, VA · On-site
... Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to ...
Supervisor, Service Center
Bristow, VA · On-site
... Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to ...
Supervisor, Service Center
Bristow, VA · On-site
... Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to ...
CDL Class A Driver OTR
Dallas, TX · On-site
$1.2K - $2.5K/wk
... Manager to ensure timely deliveries while adhering to all safety and regulatory standards ... a reliable freight operation across the country. Position Type: Full Time Pay: $1,250 - $2,500 ...
Quick apply
CDL Class A Driver OTR
Dallas, TX · On-site
$1.2K - $2.5K/wk
... Manager to ensure timely deliveries while adhering to all safety and regulatory standards ... a reliable freight operation across the country. Position Type: Full Time Pay: $1,250 - $2,500 ...
Operations Specialist
Leesburg, VA · On-site
$36 - $42/hr
Freight Management: Oversee loading/unloading operations and coordinate with couriers to optimize inbound/outbound flow. Material Analysis & ERP Oversight * Systemic Analysis: Use the ERP system and ...
Quick apply
Operations Specialist
Leesburg, VA · On-site
$36 - $42/hr
Freight Management: Oversee loading/unloading operations and coordinate with couriers to optimize inbound/outbound flow. Material Analysis & ERP Oversight * Systemic Analysis: Use the ERP system and ...
Senior Program Officer, Marine Transportation and Intermodal Freight, TRB Techni
Washington, DC · On-site
$130K - $131K/yr
Responsible for developing and managing highly complex programs or projects in the Transportation ... operation of a complex function. Has authority to take whatever action deemed advisable or ...
Senior Program Officer, Marine Transportation and Intermodal Freight, TRB Techni
Washington, DC · On-site
$130K - $131K/yr
Responsible for developing and managing highly complex programs or projects in the Transportation ... operation of a complex function. Has authority to take whatever action deemed advisable or ...
Senior Program Officer, Marine Transportation and Intermodal Freight, TRB Technical Activities Divis
Washington, DC · On-site
Responsible for developing and managing highly complex programs or projects in the Transportation ... operation of a complex function. Has authority to take whatever action deemed advisable or ...
Senior Program Officer, Marine Transportation and Intermodal Freight, TRB Technical Activities Divis
Washington, DC · On-site
Responsible for developing and managing highly complex programs or projects in the Transportation ... operation of a complex function. Has authority to take whatever action deemed advisable or ...
$115K/yr
Manage and optimize regional logistics operations for data center site services, including inbound and outbound freight, hardware asset movements, and inventory control across multiple facilities
Regional Logistics Operations Specialist
Reston, VA · On-site
$115K - $163K/yr
Responsibilities Manage and optimize regional logistics operations for data center site services, including inbound and outbound freight, hardware asset movements, and inventory control across ...
Regional Logistics Operations Specialist
Reston, VA · On-site
$115K - $163K/yr
Responsibilities Manage and optimize regional logistics operations for data center site services, including inbound and outbound freight, hardware asset movements, and inventory control across ...
Including specialty exhibits such as helicopters, vehicles, firearms. · Oversee freight, drayage ... exhibit management. · Experience in exposition hall operations, contract negotiations, event ...
Including specialty exhibits such as helicopters, vehicles, firearms. · Oversee freight, drayage ... exhibit management. · Experience in exposition hall operations, contract negotiations, event ...
Part-Time Operations Associate
Seabrook, MD · On-site
$15/hr
You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Receiving, understanding and proactively responding to direction from supervisors/managers and ...
Part-Time Operations Associate
Seabrook, MD · On-site
$15/hr
You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Receiving, understanding and proactively responding to direction from supervisors/managers and ...
Exhibits Operations & Sponsorship Manager
Alexandria, VA · On-site
$85K/yr
Including specialty exhibits such as helicopters, vehicles, firearms. • Oversee freight, drayage ... management. • Experience in exposition hall operations, contract negotiations, event planning ...
Exhibits Operations & Sponsorship Manager
Alexandria, VA · On-site
$85K/yr
Including specialty exhibits such as helicopters, vehicles, firearms. • Oversee freight, drayage ... management. • Experience in exposition hall operations, contract negotiations, event planning ...
Must be able to manage competing priorities and possess good judgement. This person should be ... and freight elevator requests, etc. * Liaison with Office Services and Food and Hospitality ...
Must be able to manage competing priorities and possess good judgement. This person should be ... and freight elevator requests, etc. * Liaison with Office Services and Food and Hospitality ...
Lead performance management and broker management for customs brokers, freight forwarders, and ... Use data to improve operational performance by tracking trends and risks across customs clearance ...
Lead performance management and broker management for customs brokers, freight forwarders, and ... Use data to improve operational performance by tracking trends and risks across customs clearance ...
Branch Operations Coordinator
Germantown, MD · On-site
$27 - $29/hr
Processing service work orders using service management and ERP systems (ServiceMax and STEEB ... Entering orders and ensuring freight terms, service operations, and part numbers are accurately ...
Branch Operations Coordinator
Germantown, MD · On-site
$27 - $29/hr
Processing service work orders using service management and ERP systems (ServiceMax and STEEB ... Entering orders and ensuring freight terms, service operations, and part numbers are accurately ...
Lead performance management and broker management for customs brokers, freight forwarders, and ... Use data to improve operational performance by tracking trends and risks across customs clearance ...
Lead performance management and broker management for customs brokers, freight forwarders, and ... Use data to improve operational performance by tracking trends and risks across customs clearance ...
Night Replenishment Manager
Ashburn, VA · On-site
NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities ... Partners with Night Operations ASMs regarding formal performance conversations and discipline.
Night Replenishment Manager
Ashburn, VA · On-site
NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities ... Partners with Night Operations ASMs regarding formal performance conversations and discipline.
Night Replenishment Manager
Leesburg, VA · On-site
NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities ... Partners with Night Operations ASMs regarding formal performance conversations and discipline.
Night Replenishment Manager
Leesburg, VA · On-site
NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities ... Partners with Night Operations ASMs regarding formal performance conversations and discipline.
Lead performance management andbroker management for customs brokers, freight forwarders, and ... Use data to improve operational performance by tracking trends and risks across customs clearance ...
Lead performance management andbroker management for customs brokers, freight forwarders, and ... Use data to improve operational performance by tracking trends and risks across customs clearance ...
Full-Time Stockroom Operations Supervisor
Kingstowne, VA · On-site
$18.10 - $28.10/hr
Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment * Support inventory accuracy by timely and accurate ...
Full-Time Stockroom Operations Supervisor
Kingstowne, VA · On-site
$18.10 - $28.10/hr
Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment * Support inventory accuracy by timely and accurate ...
Freight Operations Manager information
See Reston, VA salary details
$32.3K - $40.5K
20% of jobs
$42.6K is the 25th percentile. Wages below this are outliers.
$40.5K - $48.8K
20% of jobs
The median wage is $54.8K / yr.
$48.8K - $57.1K
14% of jobs
$57.1K - $65.4K
9% of jobs
$65.4K - $73.6K
11% of jobs
$75.4K is the 75th percentile. Wages above this are outliers.
$73.6K - $81.9K
6% of jobs
$81.9K - $90.2K
6% of jobs
$90.2K - $98.5K
4% of jobs
$98.5K - $106.7K
3% of jobs
$106.7K - $115K
2% of jobs
$115K - $123.3K
4% of jobs
$32.3K
$66K
$123.3K
How much do freight operations manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Freight Operations Manager, and why are they important?
What does a Freight Operations Manager do?
What are some common challenges faced by Freight Operations Managers, and how can they be addressed?
What is the difference between Freight Operations Manager vs Logistics Coordinator?
| Aspect | Freight Operations Manager | Logistics Coordinator |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like CLTD are common | Often requires a high school diploma or associate’s degree; certifications like CCLP are beneficial |
| Work Environment | Oversees freight operations, manages teams, and coordinates shipments in warehouses or transportation hubs | Coordinates shipments, tracks deliveries, and communicates with carriers and clients in office or warehouse settings |
| Employer & Industry Usage | Used in transportation, shipping, and logistics companies to manage freight movement | Common in supply chain departments for coordinating logistics activities |
The Freight Operations Manager focuses on overseeing freight movement, managing teams, and ensuring efficient transportation operations. In contrast, the Logistics Coordinator handles day-to-day shipment coordination, tracking, and communication. Both roles are essential in supply chain management but differ in scope and responsibilities.
Full-time
Posted 24 days ago
Job description
The Customer Operations Representative is responsible for providing internal and external support for all customer operations requirements. This may include order processing, material procurement, coordination of production scheduling, sourcing of special packaging or solutions, coordination of logistics including product shipping, customs clearance and delivery. This position requires direct interface with customers, suppliers and internal support organizations to ensure timely and accurate deliveries. A high level of responsiveness and service is required for all order processing duties, responsibilities and other assignments.
LOCATION:
This position will be based on site at our US headquarters facility located in Dulles, Virginia
DUTIES AND RESPONSIBILITIES:
Order Processing and Customer Support:
- Compliance with all company policies and procedures.
- Collaborate closely with customers on artwork design, approval process and coordinate preproduction meetings to understand customer requirements.
- Manage the processing of customer orders to include order confirmation and compliance verification for technical feasibility, product/material availability, schedules, export regulations, security, commercial clauses and other relevant areas.
- Establish production and delivery schedules through direct communication with scheduling, other G+D manufacturing facilities, material suppliers and third-party vendors including brokers, freight companies and internal shipping department to ensure accurate and on time delivery.
- Assist in the purchase of materials for the MS group from domestic and international vendors. This includes production materials, outside services, etc. Verification of material receipt and approval of incoming invoices including freight charges as needed.
- Assist Product Management in chip procurement by working closely with purchasing.
- Support customers with inventory management by providing weekly or monthly inventory reports/order status reports as necessary.
- At times assist with submission and acceptance of orders to track order status and production efforts with other G+D production sites from initiation to delivery, including any claim handling.
- Support Finance in the preparation of monthly invoicing, monthly forecast, and order income.
- Verify pricing on customer POs to match quotations and/or contracts.
- Support other divisions when necessary.
- Interface with Engineering, IT, Operations, Quality and Product Management to ensure customer's requests are managed in a timely fashion and in accordance with their specifications.
- Maintain customer order data, including product configurations.
Customer Support:
- Provide first level direct customer support to customers via phone, email and/or in person, to resolve issues regarding scheduling, delivery, change orders, artwork, packaging, and/or quality related claims.
- Maintain regular communication with the customer throughout the entire process from receipt of an order, production, delivery, invoicing, and claim handling as necessary.
- Manage order delivery status and scheduling updates.
- Oversee artwork design changes and approval processes for cards through coordination with the customer and production facilities to successfully proof and produce finished card printing designs.
- Assist with customer account creations/modifications in various internal systems including SAP, ServiceNow, CRM.
Operations Support:
- Provide support and backup to Customer Operations Group.
- Production planning and tracking including coordination of efforts both internally and with the various G+D production sites. Thorough tracking of all order steps is recorded via excel from customer purchase order to production order until delivery, including any claim handling.
- Coordinating with the manufacturing groups to deliver on time while maintaining delivery expectations and schedules between customers and production.
- Work in conjunction with international counterparts in the preparation of material and production forecasts to align with sales forecasts.
- Manage and monitor inventory levels of SIM/IMSI stock and shipping supplies, including maintaining assets in various excel sheets used by internal teams, as well as internal inventory system.
Packaging and Logistics Support:
- Oversee packaging, labeling and logistics requirements for all product deliveries in accordance with customer requirements. Work directly with customer, international counterparts, and Product Manager to develop packaging and logistics plans.
- Assist in the selection of appropriate vendor either internally or externally to meet scope of work for special packaging requirements. This includes meeting customer Service Level Agreement (SLA) of packaging needs and delivery dates.
- Picking and packing and prepare for shipments.
- Work with Sales, Support, and other teams to resolve any queries/issues regarding Logistics topics.
- Other duties, responsibilities, and activities may be changed or assigned at any time with or without notice.
QUALIFICATIONS & SKILLS:
Required Education and Experience:
- High School Diploma or GED required, Bachelor's Degree preferred.
- Minimum of 3 years Customer Service-related work experience working directly with internal and external customers.
Required Knowledge and Skills
- Excellent organization, planning, and multi-tasking skills with extremely high attention to detail
- Excellent communication skills
- Proficiency with Microsoft Office applications. (Word, Excel & PowerPoint)
Desired Knowledge, Skills and Experience
- General understanding of ERP system functionality with respect to order processing, inventory management, status monitoring and receiving.
- Experience with order processing, planning /expediting and scheduling in a manufacturing environment preferred.
- Experience in SAP preferred.
$$ Giesecke+Devrient Mobile Security America, Inc. endeavors to make www.gi-de.com/en/careers/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (703)480-2300 or hr-us@gi-de.com.
Giesecke+Devrient Mobile Security America, Inc. is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
$$ $$ $$ $$ $$ https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=27325&career_ns=job_application
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
We are looking forward to receiving your application!
Giesecke+Devrient Mobile Security America, Inc.
45925 Horseshoe Dr, Sterling, VA 20166
www.gi-de.com/careers
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