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Freight Forwarding Operations Manager Jobs in Massachusetts

OCEANAIR Inc

Import Agent

Peabody, MA · On-site

$19.23 - $28.46/hr

Qualifications * 1-3 years of experience in freight forwarding, logistics, supply chain, or a ... Basic knowledge of import operations and customs documentation. * CargoWise or similar logistics ...

New

Tive, Inc.

Director, Global Logistics

Boston, MA · On-site

$180 - $260/hr

... operations * 5+ years leading managers and building global teams * Bachelor's degree in Supply ... Track record managing freight forwarder and customs broker relationships * Working knowledge of ...

Tive

Director, Global Logistics

Boston, MA · On-site

$150K - $200K/yr

... operations * 5+ years leading managers and building global teams * Bachelor's degree in Supply ... Track record managing freight forwarder and customs broker relationships * Working knowledge of ...

Tive

Director, Global Logistics

Boston, MA · On-site

$180 - $280/hr

... operations * 5+ years leading managers and building global teams * Bachelor's degree in Supply ... Track record managing freight forwarder and customs broker relationships * Working knowledge of ...

Emerging Blue Jobs

Director of Operations

Brighton, MA · On-site

Manage outbound across DTC, Amazon, and wholesale. Full routing compliance with key accounts and ... Factory, freight forwarders, 3PLs, customs broker, CS agency, Loop, Treet. Audit their invoices ...

AIT Worldwide Logistics, Inc.

Dispatcher III

Wrentham, MA · On-site

$29 - $35.90/hr

Associate Degree or equivalent preferred. * 5-7 years in Freight Forwarding industry experience ... operations. * Proficient in Microsoft Office * Previous Experience working with AS400 preferred.

Morrison Express

(USA) Air Export Supervisor

Chelsea, MA · On-site

$30 - $35/hr

Managing CNS Report * Submitting RFQ to gain new business or to maintain current business ... freight-forwarding industry, focus in Air Export, with half of that total in a functional group ...

Morrison Express

(USA) Air Export Supervisor

Chelsea, MA · On-site

$30 - $35/hr

Managing CNS Report * Submitting RFQ to gain new business or to maintain current business ... freight-forwarding industry, focus in Air Export, with half of that total in a functional group ...

Morrison Express

(USA) Air Export Supervisor

Chelsea, MA · On-site

$30 - $35/hr

Managing CNS Report * Submitting RFQ to gain new business or to maintain current business ... freight-forwarding industry, focus in Air Export, with half of that total in a functional group ...

AIT Worldwide Logistics, Inc.

Dispatcher III

Wrentham, MA · On-site

$29 - $35.90/hr

Associate Degree or equivalent preferred. * 5-7 years in Freight Forwarding industry experience ... operations. * Proficient in Microsoft Office * Previous Experience working with AS400 preferred.

Axiom Optics Inc

Be Seen First

Supply Chain Associate

Cambridge, MA · On-site

$58K - $65K/yr

Coordinate shipments with carriers including DHL, UPS, FedEx, freight forwarders, and other ... Manage daily office operations to maintain an organized and efficient workplace. * Coordinate ...

Axiom Optics Inc

Be Seen First

Supply Chain Associate

Cambridge, MA · On-site

$58K - $65K/yr

Coordinate shipments with carriers including DHL, UPS, FedEx, freight forwarders, and other ... Manage daily office operations to maintain an organized and efficient workplace. * Coordinate ...

The AGL Group

Export Operations

Weymouth, MA · On-site

$55K - $65K/yr

Experience preferred in NVOCC/freight forwarder. Logistics experience required. Job Summary: The Export Operations Account Manager is primarily responsible for providing operational services to meet ...

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Freight Forwarding Operations Manager information

See Massachusetts salary details

$38.2K

$81.3K

$125K

How much do freight forwarding operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for freight forwarding operations manager in Massachusetts is $81,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $98,300.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

Is a freight forwarding operations manager a high paying job?

A freight forwarding operations manager typically earns a competitive salary that reflects experience, location, and industry demand. The role often requires strong organizational skills, knowledge of logistics software, and certifications, which can influence compensation levels.

Is freight forwarding a good career?

Freight forwarding is a viable career that involves coordinating the shipment of goods internationally, requiring skills in logistics, communication, and documentation. It offers opportunities for advancement and often involves working with transportation management systems and industry regulations. The role can be stable and rewarding for those interested in global trade and supply chain management.

What are popular job titles related to Freight Forwarding Operations Manager jobs in Massachusetts?

For Freight Forwarding Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Freight Forwarding Operations Manager jobs in Massachusetts look for?

The top searched job categories for Freight Forwarding Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Freight Forwarding Operations Manager jobs?

Cities in Massachusetts with the most Freight Forwarding Operations Manager job openings:

Freight Forwarding Operations Manager jobs near you
Infographic showing various Freight Forwarding Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $81,267 per year, or $39.1 per hour.

Import Agent

OCEANAIR Inc

Peabody, MA • On-site

$19.23 - $28.46/hr

Full-time

Posted 3 days ago

New

Job description

Import Agent

Full-Time

100% In-Office in Peabody. MA
Salary Range: $19.23–$28.46 per hour | Non-Exempt

Position Overview

The Import Agent coordinates international import shipments from origin through final delivery. This role works closely with customers, overseas partners, carriers, and internal teams to ensure shipments move efficiently, documentation is accurate, and customer concerns are resolved promptly.

Schedule: 100% in-office. Weekend or holiday coverage may be required on a departmental rotation based on operational needs.

Key Responsibilities
  • Coordinate international import shipments across air, ocean, and other transportation modes.
  • Communicate with customers, overseas agents, carriers, and vendors regarding shipment status and requirements.
  • Review and maintain accurate import, customs, and shipment documentation.
  • Obtain charges, cargo releases, and other shipment information.
  • Monitor shipments, deadlines, payments, and potential issues.
  • Resolve delays, damages, discrepancies, and customer concerns.
  • Maintain accurate shipment files and documentation in the transportation management system.
  • Provide professional customer service by phone and email.
Qualifications
  • 1–3 years of experience in freight forwarding, logistics, supply chain, or a related field preferred.
  • Basic knowledge of import operations and customs documentation.
  • CargoWise or similar logistics software experience preferred.
  • Proficiency with Microsoft Office.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Willingness to learn and develop knowledge of international logistics.
OCEANAIR Core Values

Family: Builds positive, respectful relationships and supports the team.

Service: Provides responsive, professional service to customers and colleagues.

Responsibility: Takes ownership of assignments and maintains accuracy and compliance.

Adaptability: Adjusts to changing priorities and embraces new processes and learning opportunities.

Excellence: Maintains high standards and looks for ways to improve.


OCEANAIR Inc. is an Equal Opportunity Employer.