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Freight Claims Jobs in Indiana (NOW HIRING)

Carrier

Claims Specialist

Indianapolis, IN · On-site

$64K - $129K/yr

This role will be the coordinator of freight claims between Carrier and the 3rd party claims management company. This individual will be the main point of contact / escalation point for freight ...

Dayton Freight

Service Center Manager

Evansville, IN · On-site

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Evansville, IN

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Evansville, IN · On-site

Evaluates all freight claims * Ensures that Service Center premises are protected and maintained * Facilitates informational meetings with Service Center team members * Effectively handles special ...

Dayton Freight

Service Center Manager

Charlestown, IN · On-site

Oversee freight claims and facility maintenance * Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement * Strong knowledge of the LTL ...

Dayton Freight

Service Center Manager

Charlestown, IN · On-site

Oversee freight claims and facility maintenance * Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement What We're Looking For * Strong ...

HATCH

Logistics & Operations Coordinator

Carmel, IN · On-site

$19.25 - $25.75/hr

... potential freight claims • Weekly supply / demand planning support and operational reporting • ERP, TMS, CRM, and shared-tracker data accuracy • SOP documentation and practical process ...

Spot Inc.

Claims Specialist

Indianapolis, IN · On-site

Claim loss types include but are not limited to damages due to accidents, shifting, freight contamination, fire, improper temperature, claims for shortage, theft, and missing seals. This process ...

Spot Inc.

Claims Specialist

Indianapolis, IN · On-site

Claim loss types include but are not limited to damages due to accidents, shifting, freight contamination, fire, improper temperature, claims for shortage, theft, and missing seals. This process ...

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Freight Claims information

See Indiana salary details

$10

$22

$40

How much do freight claims jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for freight claims in Indiana is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.06 per hour, depending on experience, location, and employer.

What does a freight claims job involve?

A Freight Claims job involves managing and processing claims for damaged, lost, or delayed shipments in the logistics and transportation industry. Responsibilities typically include investigating claims, gathering necessary documentation, communicating with carriers and customers, and ensuring claims are resolved in compliance with company policies and industry regulations. Strong attention to detail, problem-solving skills, and knowledge of shipping laws and regulations are essential for this role.

What are the key skills and qualifications needed to thrive in freight claims?

To thrive in Freight Claims, you need attention to detail, problem-solving abilities, familiarity with shipment documentation, and an understanding of logistics processes, often supported by prior experience in transportation or supply chain roles. Proficiency in using claim management software, Microsoft Office Suite, and sometimes proprietary freight tracking systems is highly valuable. Strong communication, negotiation, and organizational skills distinguish top performers in this position. These abilities ensure accurate claim processing, effective coordination with stakeholders, and timely resolution of claim issues, which are critical for minimizing financial losses and maintaining customer satisfaction.

What are the most commonly searched types of Freight Claims jobs in Indiana?

The most popular types of Freight Claims jobs in Indiana are:

What are popular job titles related to Freight Claims jobs in Indiana?

For Freight Claims jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Freight Claims jobs in Indiana look for?

The top searched job categories for Freight Claims jobs in Indiana are:

What cities in Indiana are hiring for Freight Claims jobs?

Cities in Indiana with the most Freight Claims job openings:

Freight Claims jobs near you
Infographic showing various Freight Claims job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $47,749 per year, or $23 per hour.

Claims Specialist

Indianapolis, IN • On-site

Carrier
Construction Materials Wholesalers • 10K+ employees
Learn more about Carrierexternal

$64K - $129K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Monitor aging freight claims and escalate issues when needed

  • Ensure the 3rd party freight claims management company conducts timely claim submission, investigation, online entry, and retrieval of information

  • Follow freight claims through until resolution and maximize Carrier's recovery on freight claims

Carrier rating

7.6

Company rating: 7.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
The Claims Specialist role is responsible for all aspects of freight claims in transportation. This role will be the coordinator of freight claims between Carrier and the 3rd party claims management company. This individual will be the main point of contact / escalation point for freight claims process improvements along with customer freight claims onboarding.
This role tracks service levels ensuring expectations are met and KPI's are achieved. This position works closely with the several internal teams and the carrier base on issue resolutions.
KEY RESPONSIBILITIES:
  • Monitors aging freight claims and escalates issues when needed
  • Ensures the 3rd party freight claims management company conducts a timely claim submission, investigation, online entry, and retrieval of all pertinent information for setting up new claims
  • Participate in continuous improvement projects related to the freight claims process and outcomes
  • Follow freight claims through until resolution is made
  • Maximize Carrier's recovery on freight claims
  • Assist in the establishment and on-going maintenance of the business' targets and KPI's involving cargo claims and OS&D
  • Provide accurate information and data for use in statistical reports prepared for management
  • Create and maintain performance reports for all transportation service providers involved with cargo claim and OS&D activity
  • Conduct quarterly business reviews with the 3rd party freight claims management company to review key metrics, continuous improvements, and build upon the working relationships
  • Effectively communicate both internally and externally the metric reports, status changes and improvement opportunities

Minimum Qualifications
  • Bachelor's degree in Logistics, Supply Chain, Business Management, or Finance
  • 2+ years of experience in Supply Chain, Transportation, Logistics or Finance

KEY QUALIFICATIONS:
  • Knowledge of transportation industry, methodology and practices
  • Experience with building strong 3rd party company relationships
  • Systems experience with cargo claims, reporting and analysis for all transportation modes
  • Project management and supervision experience a plus
  • Knowledge of freight claims compliance regulations that impact cargo claims activity
  • Ability to multi-task and prioritize among a wide range of responsibilities
  • Self-sufficient, results driven, detail oriented and customer service mindset
  • Analytical approach to solving problems, balancing risk, and reward, using hard and soft skills
  • Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions
  • Excellent problem-solving skills
  • Organized, detail oriented, and energetic
  • Strong ability to work in diverse, cross functional project teams to achieve high levels of performance in a dynamic, changing environment
  • Successful experience with collaborating in a matrix environment
  • Proficient with Microsoft Excel, Outlook, Word, and PowerPoint required
  • SAP experience a plus
  • Excellent written and verbal communication skills

Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 27 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

What Carrier employees say

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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