Freight Agent Jobs in Ontario (NOW HIRING)

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. 
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise. 

YOUR ROLE

To offer the expertise in freight forwarding to internal and external clients.  Establish and develop relationships with clients, as well as optimize customer service. 

WHAT ARE YOU GOING TO DO?

• Ensure client satisfaction and maintain relationships with clients  
• Optimize customer service through quick, efficient, courteous service, and information exactness. 
• Check the documentation and ensure that it complies with the requirements.
• Issue the necessary documentation by respecting the instructions & regulations.
• Keep specific reports updated (internal or external).
• Keep track of reports up to destination and inform the clients of developments.
• Process billing according to the rates given to the clients.
• Partner and engage with the department supervisors to implement and service clients
• Develop and maintain relationships with carriers/suppliers to ensure best possible rates and service options
• Assist the department Team Lead/Supervisor in different areas
• Ensure to follow ISO procedures put in place.
• Others duties as assigned by the immediate supervisor/manager

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School Diploma or post-secondary Diploma
• 3-5 years related experience in international freight forwarding

Skills:  

• Proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Excellent Numerical and analytical skills

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

At CEVA we are committed to creating a safe and healthy work environment.
We offer: 

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

 
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.