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Freelance Remote Chat Support information

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How much do freelance remote chat support jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for freelance remote chat support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Chat Support vs Freelance Remote Customer Service Representative?

AspectFreelance Remote Chat SupportFreelance Remote Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeCustomer service skills, sometimes technical or product knowledge
Work EnvironmentOnline, from home or remote locationsOnline, from home or remote locations
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecom, financial services
Search & Comparison IntentFocus on chat-based support rolesFocus on customer service roles across channels

Freelance Remote Chat Support and Freelance Remote Customer Service Representative roles both involve assisting customers remotely. However, chat support specifically emphasizes real-time chat interactions, while customer service reps may handle multiple channels like phone, email, and chat. Both require strong communication skills and are common in various industries, but chat support is more specialized for online, text-based assistance.

More about Freelance Remote Chat Support jobs
What cities are hiring for Freelance Remote Chat Support jobs? Cities with the most Freelance Remote Chat Support job openings:
What are the most commonly searched types of Remote Chat Support jobs? The most popular types of Remote Chat Support jobs are:
What states have the most Freelance Remote Chat Support jobs? States with the most job openings for Freelance Remote Chat Support jobs include:
What job categories do people searching Freelance Remote Chat Support jobs look for? The top searched job categories for Freelance Remote Chat Support jobs are:
Freelance Remote Chat Support jobs near you
Infographic showing various Freelance Remote Chat Support job openings in the United States as of July 2026, with employment types broken down into 54% Full Time, 5% Part Time, and 41% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.
Freelance Senior Television Media Buyer (Contract)

Freelance Senior Television Media Buyer (Contract)

Cronin and Company

Remote

Full-time

Posted 4 days ago

Job description

Freelance Senior Television Media Buyer (Contract)
**Strata experience required: Extensive, current, hands-on use of Strata is mandatory for this role.**
Position: Freelance Senior Television Media Buyer (Traditional TV)
Duration: ASAP through year-end (with potential for extension)
Location: Remote (U.S.)
Overview
Cronin, a full-service advertising agency, is seeking an experienced Senior Television Media Buyer to support a significant traditional television buying initiative beginning ASAP.
This role is ideal for a seasoned broadcast media professional who can immediately step into an active buying environment with minimal training. The successful candidate will be responsible for planning, negotiating, executing, stewarding, and optimizing television campaigns across 15 television DMAs with 60+ stations.
We are looking for someone who has spent their career buying television—not a digital media buyer with limited TV experience.
Primary Responsibilities
  • Negotiate and execute local television buys across approximately 15 designated market areas (DMAs)
  • Maintain station relationships
  • Evaluate proposals and negotiate rates, inventory, added value, and positioning
  • Build and maintain schedules within Strata
  • Process revisions, change orders, and traffic instructions
  • Steward campaigns throughout flight dates
  • Secure and negotiate makegoods as needed
  • Monitor delivery and resolve discrepancies with station representatives
  • Review post logs and reconcile buys
  • Collaborate with internal media planning and account teams
  • Ensure campaigns are executed accurately, efficiently, and within budget
Required Qualifications
  • 5+ years of traditional television buying experience (7+ years strongly preferred)
  • Expert-level proficiency with Strata
  • Extensive experience negotiating with local television stations
  • Proven track record of negotiating premium programming placements while maximizing cost efficiency and meeting campaign goals.
  • Strong understanding of:
    • Broadcast television
    • Local cable
    • Nielsen ratings
    • CPP and CPM analysis
    • Market negotiations
    • Stewardship and reconciliation
    • Makegoods
  • Ability to independently manage multiple markets simultaneously
  • Exceptional organization and attention to detail
  • Strong communication skills and responsiveness
Preferred Qualifications
  • Agency experience managing regional or national television campaigns
  • Experience buying across multiple DMAs concurrently
  • Familiarity with political buying environments and inventory constraints
  • Experience working remotely with agency teams
Ideal Candidate
The ideal candidate is a highly experienced television buyer who can quickly integrate into our workflow and requires little day-to-day oversight. They are confident negotiating directly with station representatives, highly proficient in Strata, and comfortable managing a complex, multi-market television campaign from start to finish.
Engagement Details
  • Contract/Freelance
  • Remote
  • Starting ASAP through December (with possible extension)
  • Project includes buying and stewardship for campaigns across 15 television markets
  • Flexible hourly commitment based on campaign activity
To Apply
Please provide:
  • Resume
  • Summary of traditional television buying experience
  • Years of experience using Strata
  • Approximate annual television budgets managed
  • Availability beginning ASAP
Important: We are specifically seeking a career television buyer with extensive traditional broadcast buying experience and expert-level Strata proficiency. This is not a digital media buying role, and candidates whose primary background is paid social, programmatic, search, or digital media—even if they have some TV experience—will not be a fit. We are looking for someone who has managed significant traditional television buys and can immediately step into a multi-market buying assignment with minimal training.

Apply