Mainframe Command Center Operator
Job Location: New York, NY 10004
Job Duration: 12+ Months
Night Shift
Pay Rate: $52/hr on w2 all inclusive
End Client: Brokerage
Office Time: 07:00 PM - 07:00 AM
Batch Processing:
- Monitor all batch flow processing and insure timely completion of endpoints/milestones.
- Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
- Perform level 1 and level 2 support and resolution for all batch abends
- Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary.
- Infrastructure Monitoring:
- Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools (OPSMVS/SSM, Omegamon, Sysview, Netview)
- Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
- Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
- Respond to all hardware faults or failures requiring escalation and support from outside vendors.
- Work with vendors toward resolving these incidents. Report them via problem tracking software.
- Respond to all console messages and alerts requiring intervention and action.
- Track and document all outages and incidents which adversely impact the environment.
- Host triage calls with engineering staff, to escalate and resolve incidents and problems
Qualifications:
- Candidate must have 3-5 years experience in Mainframe batch environment; knowledge of support operations, best practices and processes.
- Must have expert level knowledge of Tivoli Workload Scheduler, including comprehensive understanding of scheduling concepts.
- Candidate must have working knowledge of mainframe z/OS console commands, JES, Hardware Management Console functions and TSO.
- Working experience with at least two of these monitoring tools: (OPSMVS/SSM, Omegamon, Sysview, Netview).
Other Skills:
- Excellent verbal and written communications skills, attention to detail, ability to interpret and precisely act on written instructions.
- Experience with MS Office business applications (such as: Excel, Word, Power Point).
- Capable of working independently with limited oversight.
- Good project planning, organization, and time management skills.
- Excellent verbal and written communication skills.
- Ability to multi-task
- Must be a team player and foster a team first environment and culture