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Freelance Cx Jobs (NOW HIRING)

Distyl AI

Product Marketing Manager

New York, NY · On-site

$168K/yr

... or manage freelancers. You thrive in early-stage environments, enjoy building systems and ... Develop and own the "Why Distyl" narrative for CX, tailored by vertical Build competitive ...

Omnicom Health

Omnicom Health

New York, NY · On-site

$132K - $138K/yr

Freelance SVP, Group Creative Director, Art Agency : Omnicom Health Location : New York, NY ... Stay abreast of creative trends and collaborate with CX team to recommend new technologies/social ...

Omnicom Health

Omnicom Health

New York, NY · On-site

$132K - $138K/yr

Freelance SVP, Group Creative Director, Art Agency : Omnicom Health Location : New York, NY ... Stay abreast of creative trends and collaborate with CX team to recommend new technologies/social ...

Sans

VP of Brand & Creative

Los Angeles, CA · On-site

$180K - $220K/yr

... freelancers, and production partners to scale output effectively. * Partner Cross-Functionally to Drive Business Impact - Work closely with Growth, Lifecycle, eCommerce, Product, and CX to ensure ...

Sans

VP of Brand & Creative

Los Angeles, CA · On-site

$180K - $220K/yr

... freelancers, and production partners to scale output effectively. * Partner Cross-Functionally to Drive Business Impact - Work closely with Growth, Lifecycle, eCommerce, Product, and CX to ensure ...

Perelel

Social Media Coordinator

Santa Monica, CA · On-site +1

... our CX team. * Assist with content calendar management, scheduling, and publishing. * Pull and ... Coordinate with the in-house Creative team and freelance designer on asset delivery timelines.

Perelel

Social Media Coordinator

Santa Monica, CA · Remote

... our CX team. * Assist with content calendar management, scheduling, and publishing. * Pull and ... Coordinate with the in-house Creative team and freelance designer on asset delivery timelines.

Multiplier

Solutions Engineer

As a Solutions Engineer, you will partner across Sales, Implementation, CX/CS, Operations ... freelancer workflows, and enabling partner/embedded models. Expectations 1. You Always Lead with ...

Rockstar

Director of Brand

Los Angeles, CA · On-site

Work with Ops and manage CX to ensure the brand shows up in every detail * Manage agencies, freelancers, and creative partners * Hire and develop internal brand, social, and creative team members as ...

Rockstar

Director of Brand

Los Angeles, CA

... CX to ensure the brand shows up in every detail - Manage agencies, freelancers, and creative partners - Hire and develop internal brand, social, and creative team members as the company grows - Build ...

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All JobsFreelance Cx Jobs

Freelance Cx information

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$14

$47

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How much do freelance cx jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for freelance cx in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is the difference between Freelance Cx vs Customer Service Representative?

AspectFreelance CxCustomer Service Representative
CredentialsOften no formal certification required, but industry-specific knowledge helpsTypically requires customer service training or certifications
Work EnvironmentRemote, flexible, project-basedUsually in-office or call center, sometimes remote
Employer & Industry UsageIndependent contractors serving multiple clients across industriesEmployed by a company to handle customer inquiries
Search & Comparison IntentLooking for freelance customer experience roles or consultingSeeking traditional customer service jobs or roles

Freelance Cx professionals typically work independently, offering customer experience services across various clients and industries, often remotely and on flexible schedules. In contrast, Customer Service Representatives are usually employed by a single company, working in dedicated environments to handle customer inquiries. Both roles involve customer interaction but differ significantly in work setup and employment structure.

More about Freelance Cx jobs
What cities are hiring for Freelance Cx jobs? Cities with the most Freelance Cx job openings:
What are the most commonly searched types of Cx jobs? The most popular types of Cx jobs are:
What states have the most Freelance Cx jobs? States with the most job openings for Freelance Cx jobs include:
What job categories do people searching Freelance Cx jobs look for? The top searched job categories for Freelance Cx jobs are:
Freelance Cx jobs near you
Infographic showing various Freelance Cx job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Freelancer Director, Content Strategy

Circa - IPG DXTRA

Los Angeles, CA • On-site

$100 - $125/hr

Full-time

Posted 10 hours ago

Job description

Who We Are
Weber Shandwick is more than a leading global PR agency - we're an engagement agency and we're working in and around the cutting edge of the new media landscape. We're storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Director, Content Strategy, Brand (Freelance)
Weber Shandwick, Los Angeles
Weber Shandwick has an award-winning studio of writers, designers, producers, strategists, and storytellers. We create content for the world's biggest global brands - go on, check out one of our highlight reels at http://www.webershandwick.com/.
We are seeking a dynamic and motivated Director, Content Strategy, Brand with a passion for brand storytelling and a knack for both a lifestyle/consumer voice and a corpsumer voice. This freelance role is perfect for a strategic thinker who thrives on creating clever, punchy, engaging content for consumer-focused clients. You will be responsible for managing individual content workstreams and must have the ability to flex your writing style from short, witty social posts to long-form materials like press releases and thought leadership articles. This is a client-facing position where you will help bring a brand's personality to life across its website, social channels, and broader marketing materials. Agency experience is preferred.
An ideal candidate will be passionate about telling strategic and creative stories on deadline and familiar with digital storytelling across earned, owned and paid media.
The ideal candidate would have:
  • 5-7 years of content strategy experience with a focus on consumer brands, CPG, or lifestyle sectors.
  • A strong portfolio that demonstrates a clear understanding of both consumer short-form work and thought leadership work on topics including sustainability, marketing, supply chain, and AI.
  • A versatile portfolio showcasing expertise across a variety of channels, from developing and executing content strategies to social media and video scripting to website development and email marketing.
  • Experience creating content for CPG C-suite executives via LinkedIn posts, speeches, and long-form think pieces.
  • Strong knowledge of SEO and AI search principles and how to apply them to content.
  • Strong experience in analyzing content performance and using data-driven insights to inform future editorial calendars and creative ideas.
  • Exceptional collaboration skills, with a history of working effectively with cross-functional teams, including CX, design, and analytics.
  • The ability to expertly prioritize and manage the review process for all creative work to ensure quality and adherence to client guidelines.
  • Client-facing experience with the ability to lead conversations and articulate creative concepts and content strategy.
  • A proactive, self-starter interested in helping build a growing team.

What you'll do:
  • Develop and manage creative content strategies for consumer brands.
  • Lead the development and management of editorial calendars, ensuring a consistent and compelling narrative across all platforms.
  • Write sharp, engaging brand narratives and messaging, media materials, social and website copy, LinkedIn content strategies and posts, long-form articles, speeches, and more.
  • Use analytics, SEO, and AI to optimize all content and make strategic recommendations.
  • Collaborate with internal CX, earned media, design, and analytics teams to ensure a cohesive and user-centric approach to all content.
  • Lead presenting of content concepts and strategies to internal teams and clients, articulating creative vision and platform expertise.

Hourly range: $100 USD - $125 USD
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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