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Fraud Operations Analyst Jobs in Florida (NOW HIRING)

... operations of our Fraud Investigations team. This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving ...

... operations of our Fraud Investigations team. This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving ...

... operations of our Fraud Investigations team. This role is responsible for managing Fraud Investigators and Analysts, driving high-quality, in-depth investigations, and continuously improving ...

Financial Operations & Reconciliation: Manage check/ACH distributions, prepare and review ... reporting/analysis, fraud detection, or auditing/investigation with a minimum of 5 years of ...

Financial Operations & Reconciliation: Manage check/ACH distributions, prepare and review ... reporting/analysis, fraud detection, or auditing/investigation with a minimum of 5 years of ...

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Fraud Operations Analyst information

See Florida salary details

$11

$22

$47

How much do fraud operations analyst jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for fraud operations analyst in Florida is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Fraud Operations Analyst vs Fraud Investigator?

AspectFraud Operations AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications like CFE or ACFE
Work EnvironmentAnalyzes data, monitors fraud patterns, and implements prevention strategies in a corporate settingConducts investigations, interviews, and gathers evidence, often in a law enforcement or corporate environment
Employer & IndustryFinancial institutions, e-commerce, and retail companiesFinancial institutions, law enforcement agencies, and corporate security teams

While both roles focus on combating fraud, the Fraud Operations Analyst primarily monitors and analyzes fraud data to prevent future incidents, whereas the Fraud Investigator actively investigates specific fraud cases and gathers evidence for potential legal action.

What are the key skills and qualifications needed to thrive as a Fraud Operations Analyst, and why are they important?

To thrive as a Fraud Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor’s degree. Familiarity with fraud detection tools, data analysis software, and case management systems is typically required, as well as relevant certifications like Certified Fraud Examiner (CFE). Excellent problem-solving abilities, communication, and the capacity to work under pressure are standout soft skills in this role. These skills are crucial for accurately identifying fraudulent activity, minimizing financial risk, and maintaining trust in organizational operations.

What does a Fraud Operations Analyst do?

A Fraud Operations Analyst is responsible for detecting, investigating, and preventing fraudulent activities within an organization, often in banking or financial services. They monitor transactions, analyze suspicious patterns, and use specialized software to identify potential fraud. Their role also includes reporting findings, collaborating with other departments, and sometimes working with law enforcement to resolve cases. By proactively addressing fraud risks, they help protect the company and its customers from financial losses.

What are some common challenges faced by Fraud Operations Analysts, and how can applicants prepare for them?

Fraud Operations Analysts often encounter the challenge of distinguishing between legitimate and suspicious transactions in real time, which requires strong analytical skills and attention to detail. They may also need to manage a high volume of alerts while meeting strict deadlines, making time management and prioritization essential. To prepare, applicants should familiarize themselves with current fraud trends, practice using analytical tools, and develop clear communication skills, as the role frequently involves collaborating with other departments such as compliance and customer service.
What are popular job titles related to Fraud Operations Analyst jobs in Florida? For Fraud Operations Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Fraud Operations Analyst jobs in Florida look for? The top searched job categories for Fraud Operations Analyst jobs in Florida are:
What cities in Florida are hiring for Fraud Operations Analyst jobs? Cities in Florida with the most Fraud Operations Analyst job openings:
Fraud Ops Group Manager (Controls), SVP

Fraud Ops Group Manager (Controls), SVP

Citigroup, Inc.

Jacksonville, FL • On-site

$119K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

The Fraud Ops Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department to drive fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.
Responsibilities:
  • Manage multiple teams or a functional area and a component of the fraud loss portfolio
  • Contribute to the development of fraud management policies, processes, procedures, tactics and strategies for portfolios under oversight
  • Manage fraud losses and ensure analysts make appropriate decisions, managing the execution of operational objectives and goals
  • Recommend, direct and approve fraud decisions on domestic and international corporate relationships using detailed financial, industry ratios
  • Redirect and participate in identifying resource needs to meet strategic objectives and initiatives, and assist in executing change initiatives
  • Develop, manage and execute merchant fraud and collusion detection strategies, and identify process improvements to support the area
  • Develops the information infrastructure to support improvement strategies across all portfolios
  • Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions
  • Ensure essential procedures are followed and contribute to defining standards
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:
  • 10+ years of experience in a related role
  • Senior to advanced level experience in a similar position
  • Robust understanding of the industry
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment

Education:
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Controls:
  • Assess risk in processes we own and execute
  • Execute process control automation roadmap
  • Process SMEs partner with Control SMEs to represent process in ensuring control design is sound
  • Primary engagement with Reg Exec Team and Compliance partners
  • Residual Risk Reduction planning & execution

Issue Management:
  • Design CAPs / milestones in partnership with Issue Managers
  • Execute CAPs
  • Prepare documentation (system and procedure ownership)
  • SME in RFIs and IA / CIA meetings during credible challenge and issue validation

Audit/Exam:
  • Fraud Operations SME
  • Provide deliverables - system and procedure access and ownership
  • Prep docs for meetings and walk throughs with internal and external partners/examiners
  • Lead walk throughs
  • Critical review of samples provided in audits / exams to identify opportunities / prep responses
  • Provide RFI response

Job Family Group:
Operations - Services
Job Family:
Fraud Operations
Time Type:
Full time
Primary Location:
Jacksonville Florida United States
Primary Location Full Time Salary Range:
$119,680.00 - $179,520.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jun 18, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.