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Fraud & Identity Specialist Jobs (NOW HIRING)

Instacart

OR

$82K - $82K/yr

OVERVIEW The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal ...

Instacart

Fraud & Identity Specialist (Contract)

$23/hr

Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role ...

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Fraud Identity Specialist information

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$25.5K

$74.6K

$83.5K

How much do fraud & identity specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for fraud & identity specialist in the United States is $74,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What does a Fraud & Identity Specialist do?

A Fraud & Identity Specialist is responsible for detecting, investigating, and preventing fraudulent activities related to identity theft, payment fraud, and account takeovers. They analyze suspicious transactions, review identity verification processes, and implement security measures to protect customers and businesses. This role often involves collaborating with fraud analysts, law enforcement, and cybersecurity teams to mitigate risks. Strong analytical skills, attention to detail, and knowledge of fraud prevention tools are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Fraud & Identity Specialist position, and why are they important?

To thrive as a Fraud & Identity Specialist, you need a solid understanding of fraud detection, risk assessment, and identity verification processes, typically supported by experience in financial services or cybersecurity. Familiarity with anti-fraud technology platforms, data analytics tools, and certification such as CFE (Certified Fraud Examiner) is beneficial. Strong analytical thinking, attention to detail, and clear communication skills set top performers apart in this role. These abilities are critical to identifying suspicious activity, minimizing risk, and effectively protecting organizational and customer interests.

What are the typical daily responsibilities of a Fraud & Identity Specialist?

A Fraud & Identity Specialist’s day often involves monitoring transactions for suspicious activity, analyzing account behaviors, and investigating potential identity theft or fraud incidents. You’ll collaborate closely with compliance teams, customer service representatives, and sometimes law enforcement to ensure prompt response and resolution. Documentation, reporting, and ongoing risk analysis are also key components of the role. This position requires you to balance technical analysis with client interaction, making adaptability and effective communication essential for success.

More about Fraud Identity Specialist jobs
What states have the most Fraud & Identity Specialist jobs? States with the most job openings for Fraud & Identity Specialist jobs include:
What job categories do people searching Fraud & Identity Specialist jobs look for? The top searched job categories for Fraud & Identity Specialist jobs are:
Fraud Identity Specialist jobs near you
Infographic showing various Fraud & Identity Specialist job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $74,649 per year, or $35.9 per hour.

Fraud & Identity Specialist (Contract)

Instacart

OR

$82K - $82K/yr

Full-time

Re-posted 8 days ago

Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

27th of 64 rated delivery companies

Job description

OVERVIEW

The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more.

This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability.

Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.

ABOUT THE JOB

  • Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
  • Maintain a queue of inbound customer appeals with time management and prioritization skills
  • Recognize and present opportunities to improve and drive tasks to full resolution
  • Complete live/ historical data reviews with a detail-oriented approach
  • Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements

ABOUT YOU

MINIMUM QUALIFICATIONS

  • 1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record
  • Strong verbal and written communication skills
  • Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
  • Ability to make critical and sensitive issues quickly in a fast paced environment
  • Operate within a high degree of confidentiality
  • Weekends or holiday availability

PREFERRED QUALIFICATIONS

  • Familiarity with ZenDesk or similar (preferred)
  • Proficient in Excel/ Google Sheets
  • Understanding of the gig economy

This is an evergreen/pipeline posting. We accept expressions of interest on a rolling basis and reach out when a need arises.

#LI_Remote

What Instacart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

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