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Fraud Director Jobs in Texas (NOW HIRING)

FIRST SERVICE CREDIT UNION

Fraud Manager

Houston, TX · On-site

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Providencia

Safety & Fraud Analyst

El Paso, TX · On-site

About the Role The Safety & Fraud Analyst will work closely with the Director, Sponsor Services management team, and/or stakeholders as applicable and in collaboration with the U.S. Department of ...

Centennial Bank

Fraud Investigator

Amarillo, TX · On-site

Fraud Investigator will be relied upon to exercise discretion in their direct contact with customers, internal departments and external entities including other banks and law-enforcement. They will ...

SoFi

Fraud Model Developer

Frisco, TX · On-site

We're proud to come to work every day knowing that what we do has a direct impact on people's lives ... The role SoFi is seeking a Fraud Model Developer to join our Fraud Model Development team. In this ...

Centennial Bank

Fraud Investigator

Amarillo, TX · On-site

Fraud Investigator will be relied upon to exercise discretion in their direct contact with customers, internal departments and external entities including other banks and law-enforcement. They will ...

Centennial Bank

Fraud Investigator

Amarillo, TX · On-site

Fraud Investigator will be relied upon to exercise discretion in their direct contact with customers, internal departments and external entities including other banks and law-enforcement. They will ...

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Fraud Director information

What types of teams and departments does a fraud director typically collaborate with?

A Fraud Director often works closely with multiple departments, including compliance, legal, internal audit, information technology, and operations. Collaboration is essential to investigate suspicious activities, implement preventative controls, and ensure regulatory compliance across the organization. Regular interaction with executive leadership is also common, as the Fraud Director reports on risks, losses, and process improvements. This cross-functional teamwork enhances the effectiveness of anti-fraud initiatives and ensures a cohesive organizational response.

What are the key skills and qualifications needed to thrive as a fraud director?

To thrive as a Fraud Director, you need expertise in fraud risk management, data analysis, and investigative techniques, often supported by a degree in finance, criminology, or a related field. Familiarity with fraud detection software, forensic accounting tools, and certifications such as CFE (Certified Fraud Examiner) are highly valued. Strong leadership, strategic thinking, and excellent communication skills help you collaborate with teams and present findings to executives. These skills and qualities are essential for developing effective anti-fraud strategies, leading high-performing teams, and safeguarding organizational assets.

What does a fraud director do?

A Fraud Director is responsible for overseeing an organization's fraud prevention, detection, and investigation strategies. They develop policies and programs to mitigate fraud risks, analyze fraud trends, and work with internal teams and law enforcement to address fraudulent activities. Additionally, they ensure compliance with regulatory requirements and implement technologies to enhance fraud detection. Their role is critical in protecting an organization’s assets, reputation, and customers from financial crimes.

What are the most commonly searched types of Fraud jobs in Texas?

The most popular types of Fraud jobs in Texas are:

What are popular job titles related to Fraud Director jobs in Texas?

For Fraud Director jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Fraud Director jobs in Texas look for?

The top searched job categories for Fraud Director jobs in Texas are:

What cities in Texas are hiring for Fraud Director jobs?

Cities in Texas with the most Fraud Director job openings:

Fraud Director jobs near you
Infographic showing various Fraud Director job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Fraud Manager

FIRST SERVICE CREDIT UNION

Houston, TX

Full-time

Re-posted 3 days ago

Job description

Role:

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation activities across Digital Banking, ACH origination, wire transfers, internal member-to-member transfers, Remote Deposit Capture (RDC), bill pay, and other electronic channels. Ensure 100% regulatory compliance with Regulation E, NACHA Operating Rules, UCC, FFIEC guidance, and internal policies while minimizing financial losses and delivering exceptional member experience. Monitor and identify emerging fraud activity, implement preventive measures, prepare executive-level fraud reports, serve as the primary liaison with law enforcement and vendors, and maintain current expertise through ongoing external training.

Essential Functions & Responsibilities:

Supervise, coach, and develop the Fraud Analyst(s). Responsibilities include hiring, training, scheduling, performance reviews, quality assurance reviews of investigations/disputes.

Oversee daily fraud operations for fraud coming in via non-card channels: ensure all alerts, disputes, and cases are actioned within required SLAs and regulatory timelines

Monitor team performance metrics (loss rates, recovery rates, alert response times, dispute win/loss ratios, provisional credit accuracy).

Continuously improve fraud detection and prevention: analyze emerging trends, recommend and implement rule changes in Verafin, Bioctach, digital banking platforms, and core fraud tools; coordinate testing and rollout of new detection strategies

Act as primary liaison with IT Security, Deposit Operations, Card Services, Compliance, and external partners (Visa, Pulse, Verafin, law enforcement) on non-card fraud-related matters, data compromises, and mass reissuance events

Perform other duties as assigned and remain current on evolving fraud typologies and regulatory changes.

Performance Measurements:

  1. Fraud team achieves 100% compliance with all regulatory timelines (Reg E, NACHA, UCC, network rules) with zero monetary penalties or exam findings. Combined non-card fraud loss rate and net loss ratio meet or fall below annual budgeted targets.
  2. Team dispute win/loss and recovery rates consistently meet or exceed industry benchmarks.
  3. Proactive rule enhancements and process improvements result in measurable year-over-year reduction in fraud attempts or losses.
  4. Accept individual accountability and responsibility for success of FSCU which includes meeting assigned goals/ projects.

Knowledge and Skills:

Experience: Three years to five years of similar or related experience.

Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills: Strong leadership and coaching skills; frequent contact with staff, senior management, members (in distress), law enforcement, and regulators. Must excel at motivating teams during high-pressure events while maintaining professionalism and empathy.

Other Skills: Expert knowledge of Regulation E, NACHA Operating Rules, UCC, Visa/Pulse operating regulations. Advanced proficiency with fraud platforms, digital banking systems, ACH/wire platforms, and core processing systems. Proven ability to analyze fraud data, identify trends, and implement effective detection/prevention strategies. Excellent decision-making, prioritization, and project management skills in a fast-paced environment. Strong written and verbal communication skills for executive reporting and member correspondence.

Physical Requirements: Standard office environment; occasional extended hours during major fraud events or compromises.

Work Environment: Professional office setting with the need for calm, decisive leadership during crisis situations.