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Fraud Detection Representative Jobs (NOW HIRING)

As an Analyst, you will work across fraud detection tools, datasets, and risk systems to uncover ... The above represents the anticipated total rewards package for this job requisition. Final offers ...

As an Analyst, you will work across fraud detection tools, datasets, and risk systems to uncover ... The above represents the anticipated total rewards package for this job requisition. Final offers ...

Phoenix Proconnect is proud to represent a prestigious global organization seeking a highly skilled ... Utilize fraud detection, prevention, and management software (such as Kount and other machine ...

Fraud Representative

San Antonio, TX · On-site

$36.10K - $49.60K/yr

The Fraud Representative is responsible for conducting investigations into suspected fraud ... In this role, you'll be working directly with both internal teams and customers to detect and ...

Fraud Representative

San Antonio, TX

$36.10K - $49.60K/yr

The Fraud Representative is responsible for conducting investigations into suspected fraud ... In this role, you'll be working directly with both internal teams and customers to detect and ...

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Fraud Detection Representative information

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How much do fraud detection representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for fraud detection representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Detection Representative, and why are they important?

To thrive as a Fraud Detection Representative, you need strong analytical skills, attention to detail, and a background in finance or a related field, often supported by experience in risk management. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required. Excellent communication, critical thinking, and problem-solving abilities help you resolve complex cases and interact with customers effectively. These skills are vital to accurately identifying fraudulent activity, minimizing financial losses, and maintaining customer trust.

What are some common challenges faced by Fraud Detection Representatives in their daily work?

Fraud Detection Representatives often encounter the challenge of distinguishing between genuine customer activity and sophisticated fraudulent schemes. This requires staying up-to-date with evolving fraud tactics and maintaining a high level of attention to detail while reviewing transactions. Additionally, representatives must handle stressful situations calmly, especially when interacting with customers who may be upset about account holds or suspected fraud. Effective communication and teamwork with other departments, such as customer service and compliance, are also essential to resolve cases efficiently.

What does a Fraud Detection Representative do?

A Fraud Detection Representative is responsible for identifying, investigating, and preventing fraudulent activities on accounts or transactions. They review suspicious activities, analyze data, and communicate with customers to verify legitimate transactions. Their work helps protect customers and organizations from financial losses due to fraud, and they often collaborate with other departments to improve security measures. Additionally, they may assist in reporting findings and recommending improvements to reduce future risks.

What skills do you need for a fraud investigation job?

A fraud detection representative needs strong analytical skills, attention to detail, and the ability to interpret financial data and patterns. Good communication skills are essential for reporting findings, and familiarity with fraud detection tools and software is often required. Knowledge of relevant regulations and certifications such as ACFE or CFE can also be beneficial.
More about Fraud Detection Representative jobs
What job categories do people searching Fraud Detection Representative jobs look for? The top searched job categories for Fraud Detection Representative jobs are:
Infographic showing various Fraud Detection Representative job openings in the United States as of May 2026, with employment types broken down into 29% Full Time, 64% Part Time, and 7% Contract. Highlights an 51% Physical, 1% Hybrid, and 48% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Fraud Detection Specialist

Fraud Detection Specialist

AllSTEM Connections

Los Angeles, CA • On-site

$41.60K/yr

Temporary

Medical, Dental, Vision, Retirement

Posted 5 days ago


Job description

As a Fraud Detection Specialist I, you are the first line of defense in protecting our clients and the organization from financial loss. You will work in a fast-paced, high-volume environment, reviewing flagged transactions and suspicious activity alerts across various payment types. Your ability to think critically, exercise independent judgment, and communicate effectively with customers is vital to mitigating risk while maintaining operational excellence.
Key Responsibilities
Transaction Analysis: Monitor and review fraud alerts and internal notifications to detect patterns indicative of fraudulent schemes (e.g., account takeover, elder abuse, check fraud, email compromise).
Risk Mitigation: Execute standard procedures to investigate suspicious activity, initiate dispute claims, and take appropriate action to prevent financial loss.
Customer Communication: Conduct professional inbound/outbound calls to verify transactions, handling sensitive information with discretion and clarity.
Operational Excellence: Meet daily deadlines and performance metrics (KPIs/SLAs) by efficiently prioritizing tasks and multitasking within a metrics-driven environment.
Collaboration & Growth: Apply established policies to make informed, independent decisions, while consulting with senior peers on complex cases to continuously build your expertise.
Qualifications
Experience: Prior experience in banking operations, fraud detection, or a high-volume contact center environment.
Core Competencies: Strong logical reasoning, critical thinking, and the ability to maintain a high level of accuracy under pressure.
Soft Skills: Resilient, adaptable, and a strong communicator who thrives in dynamic, fast-paced settings.
Professionalism: Demonstrated commitment to punctuality, integrity, and accountability.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Giampaolo
Branch Phone:
(909) 244-1777
Location:
Ontario, CA