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Fraud Customer Jobs (NOW HIRING)

System One

Sr Business System Analyst

Pittsburgh, PA · On-site

Fraud Customer Communication project Initiatives/Projects: Actimize system, communication to customers on Fraud alerts, Analysis on Fraud, onboarding other software Industry Background: Financial ...

System One

Sr Business System Analyst

Pittsburgh, PA · On-site

Fraud Customer Communication project Initiatives/Projects: Actimize system, communication to customers on Fraud alerts, Analysis on Fraud, onboarding other software Industry Background: Financial ...

System One

Sr Business System Analyst

Pittsburgh, PA · On-site

Fraud Customer Communication project Initiatives/Projects: Actimize system, communication to customers on Fraud alerts, Analysis on Fraud, onboarding other software Industry Background: Financial ...

FICO

Domain Pre-Sales - Fraud

$117K - $184K/yr

Apply your knowledge of the risk management lifecycle, including originations, customer management, fraud, collections, and digital transformation, to build platform demos with Key Account Managers ...

FICO

Domain Pre-Sales - Fraud

$117K - $184K/yr

Apply your knowledge of the risk management lifecycle, including originations, customer management, fraud, collections, and digital transformation, to build platform demos with Key Account Managers ...

Origin Bank

Fraud Analyst

Ruston, LA · On-site

A Fraud Analyst I is responsible for the day-to-day monitoring of account activity to prevent ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

SpaceXAI

Fraud Analyst

Palo Alto, CA · On-site

$100K - $135K/yr

Conduct thorough reviews of customer activity, account behavior, and transaction patterns to identify red flags related to fraud and financial crime. * Perform customer due diligence (CDD), enhanced ...

Open Scientific

Fraud Analyst

Holbrook, NY · On-site

$12 - $14/hr

Fraud Review Specialist Location: Holbrook, NY Pay: $12-$14 Open Scientific is currently recruiting ... Contact customers to verify order information. Requirements: 1 year Customer Service experience ...

Origin Bank

Fraud Analyst

Ruston, LA · On-site

A Fraud Analyst I is responsible for the day-to-day monitoring of account activity to prevent ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

SpaceXAI

Fraud Analyst

New York, NY

$100K - $135K/yr

Perform customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring reviews. * Collaborate with Engineering and senior management to investigate complex cases and recommend ...

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Fraud Customer information

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How much do fraud customer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fraud customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a fraud customer?

Fraud Customer specialists are professionals who work to detect, investigate, and prevent fraudulent activities involving customers’ accounts or transactions, typically within financial institutions. They monitor suspicious activities, analyze transaction patterns, and communicate with customers to verify legitimate and unauthorized actions. Their role is crucial in safeguarding both the company and its clients from financial losses due to fraud. These specialists often collaborate with law enforcement and use specialized software to identify and mitigate threats. Effective communication, attention to detail, and knowledge of fraud prevention techniques are essential skills for this role.

What are the typical challenges faced by a fraud customer analyst, and how can they be addressed?

Fraud Customer Analysts often face the challenge of quickly identifying suspicious transactions while minimizing disruption to legitimate customers. Balancing accuracy and efficiency under tight timelines can be demanding, especially as fraud tactics continually evolve. Collaborating closely with risk, compliance, and customer service teams helps ensure effective case resolution and customer satisfaction. Staying updated on emerging fraud trends and leveraging advanced analytical tools are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as a fraud customer service representative, and why are they important?

To thrive as a Fraud Customer Service Representative, you need strong analytical skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with fraud detection software, CRM systems, and secure data handling protocols is typically required. Excellent communication, problem-solving abilities, and resilience under pressure are vital soft skills in this role. These competencies enable accurate identification of fraudulent activity, effective customer support, and protection of both clients and the organization from financial loss.

What is the difference between Fraud Customer vs Fraud Analyst?

AspectFraud CustomerFraud Analyst
Required CredentialsNone specific, often basic financial knowledgeTypically requires certifications like CFE or ACFE, relevant experience
Work EnvironmentCustomer service, call centers, online platformsOffice setting, analyzing data, investigating fraud cases
Employer & IndustryFinancial institutions, e-commerce, telecomBanks, credit card companies, insurance firms

While Fraud Customers are individuals who commit fraud against companies, Fraud Analysts investigate and prevent such fraudulent activities. Fraud Analysts require specialized certifications and work in analytical roles, whereas Fraud Customers are the subjects of fraud detection efforts.

Is working in a fraud customer role a good career?

A fraud customer role involves identifying and preventing fraudulent activity, requiring skills in analysis, attention to detail, and familiarity with fraud detection tools. It can offer stable employment with opportunities for advancement in the financial or security sectors, but job satisfaction depends on individual interests and work environment. Career growth may involve gaining certifications or experience in related areas like cybersecurity or compliance.

What does a fraud customer service representative do?

A fraud customer service representative investigates and resolves cases of fraudulent activity reported by customers, verifying suspicious transactions and preventing financial losses. They use tools like fraud detection software and maintain detailed records to ensure security and compliance. Strong communication skills and knowledge of fraud prevention protocols are essential for this role.

What qualifications do I need to work in fraud customer?

To work as a fraud customer specialist, candidates typically need a high school diploma or equivalent, strong attention to detail, and good communication skills. Experience with customer service, knowledge of fraud detection tools, and familiarity with data analysis are often preferred. Certifications in fraud prevention or related fields can enhance job prospects.

What cities are hiring for Fraud Customer jobs?

Cities with the most Fraud Customer job openings:

What states have the most Fraud Customer jobs?

States with the most job openings for Fraud Customer jobs include:

What are popular job titles related to Fraud Customer jobs?

For Fraud Customer jobs, the most frequently searched job titles are:

Fraud Customer jobs near you

Sr Business System Analyst

Pittsburgh, PA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

Contractor

Re-posted 13 days ago

Job description

Tittle: Sr. Business Systems Analyst Location: OH - Strongsville, PA - Pittsburgh Work Mode : Onsite 5 days a week Duration: Contract to Hire Years Of Exp Required: 8+ Years Function of the Group: Fraud Customer Communication project Initiatives/Projects: Actimize system, communication to customers on Fraud alerts, Analysis on Fraud, onboarding other software Industry Background: Financial background, Actimize experience required Roles and Responsibilities: Working with Actimize tools to analyze new products to support Fraud customer communication. Strong IFM knowledge for Actimize solutions. Also AIS and ActOne experience. Required Skills • Strong experience working with Actimize tools (RCM Designer, ActOne configurations, AIS Modeler) • Good understanding on creating DART reports , VTLs and Plugins • Strong experience working with at least one Actimize solution (IFM, SAM, CDD, WLF) • Experience supporting and maintaining Actimize solutions preferred • SQL skills like Oracle/Kafka • Cassandra Query Language (CQL) Flex Skills/Nice to Have: • CA-7 • Agile practices familiarity • Team ceremonies • Jira • Bitbucket • U-Deploy • Microsoft Office Ref: #404-IT Pittsburgh

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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