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Fragrance Counter Manager Jobs (NOW HIRING)

Belk

Fragrance Counter Manager - Full Time

Tupelo, MS

$14.75 - $17.50/hr

The Fragrance Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing genuine enthusiasm for fragrance and beauty trends.

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Fragrance Counter Manager information

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$48

How much do fragrance counter manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fragrance counter manager in the United States is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.67 per hour, depending on experience, location, and employer.

What does a Fragrance Counter Manager do?

A Fragrance Counter Manager oversees the sales and operations of a fragrance section within a retail store, such as a department store or specialty beauty retailer. Their responsibilities include managing inventory, supervising and training fragrance sales staff, providing expert product knowledge to customers, and driving sales targets. They are also responsible for creating engaging displays, organizing promotional events, and ensuring excellent customer service. The role requires strong leadership, communication, and sales skills, as well as a passion for the fragrance industry.

What are some common challenges faced by a Fragrance Counter Manager, and how can they be addressed?

A Fragrance Counter Manager often faces the challenge of balancing sales targets with delivering excellent customer service. Managing inventory, training staff, and staying updated on new product launches can also be demanding. Success in this role requires strong organizational skills, adaptability, and effective communication with both customers and team members. Building strong relationships with clients and fostering a collaborative team environment can help overcome these challenges and drive sales performance.

What is the difference between Fragrance Counter Manager vs Fragrance Sales Associate?

AspectFragrance Counter ManagerFragrance Sales Associate
CredentialsExperience in retail management, knowledge of fragrancesCustomer service skills, basic product knowledge
Work EnvironmentSupervises counter operations, manages staffAssists customers, promotes products
Employer & IndustryCosmetic stores, department storesBeauty retailers, department stores
Search & Comparison IntentManagement, leadership, retail operationsCustomer service, product knowledge

The main difference is that a Fragrance Counter Manager oversees store operations and staff, requiring management experience, while a Fragrance Sales Associate focuses on assisting customers and selling products. Both roles are essential in the fragrance retail industry but differ in responsibilities and required skills.

What are the key skills and qualifications needed to thrive as a Fragrance Counter Manager, and why are they important?

To thrive as a Fragrance Counter Manager, you need strong sales expertise, product knowledge in fragrances, and experience in retail management, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and brand-specific training is typically required. Exceptional interpersonal skills, leadership abilities, and the capability to motivate a team help you stand out in this role. These skills ensure effective customer engagement, efficient store operations, and the achievement of sales targets in a competitive retail environment.
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Fragrance Counter Manager jobs near you
Fragrance Counter Manager - Full Time

Fragrance Counter Manager - Full Time

Belk

Tupelo, MS

$14.75 - $17.50/hr

Full-time

Posted 25 days ago

Belk rating

5.1

Company rating: 5.1 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores

Job description

The Fragrance Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing genuine enthusiasm for fragrance and beauty trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives. The Fragrance Counter Manager possesses a competitive drive and entrepreneurial confidence. This is an hourly position, with monthly bonus eligibility.

What you will do

  • Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.

  • Create memorable store experiences through building genuine team, vendor, customer, and community relationships.

  • Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotional and special events to advance fragrance business and overall beauty department success. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.

  • Build personal and team product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource.

  • Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Fragrance Advisors through team meetings and one-on-one touch bases to review goals and performance results.

  • Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes.

  • Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives.

  • Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity.

  • Demonstrate adaptability and respond to changing circumstances, adjust tactics, and shift focus based on evolving business needs.

  • Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.

Skills and Abilities

  • Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.

  • Skills and experience to perform in the role and a commitment to continuously learn.

  • Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.

  • Self-directed and able to work with minimal supervision in a deadline-driven environment.

  • Communicate with excellence.

  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

  • 1+ years of retail experience and a dedication to customer service excellence.

  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

  • Must regularly move around all store areas and be accessible to customers.

  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

  • Comfortable with and enjoy assisting customers with beauty and fragrance services.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Employment Type: OTHER

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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