The Fragrance Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing genuine enthusiasm for fragrance and beauty trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives. The Fragrance Counter Manager possesses a competitive drive and entrepreneurial confidence. This is an hourly position, with monthly bonus eligibility.
Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotional and special events to advance fragrance business and overall beauty department success. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.
Build personal and team product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource.
Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Fragrance Advisors through team meetings and one-on-one touch bases to review goals and performance results.
Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives.
Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Employment Type: OTHER