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Fpl Energy Customer Service Jobs (NOW HIRING)

City of Sunrise

Evaluate your energy usage and find ways to save by using FPL's Energy Dashboard. Residences and ... Students can receive service hours. Join the Sunrise Citizen Volunteer Corps. The City of Sunrise ...

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Fpl Energy Customer Service information

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How much do fpl energy customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for fpl energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the typical FPL job salary?

The salary for FPL Energy Customer Service representatives typically ranges from $40,000 to $55,000 annually, depending on experience and location. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often with benefits such as health insurance and retirement plans.

What are FPL Energy Customer Service representatives?

FPL Energy Customer Service representatives are professionals who assist customers of Florida Power & Light (FPL) with their energy-related needs. They handle inquiries about billing, service interruptions, account management, and energy-saving programs. These representatives also help resolve complaints, process service requests, and provide information about new services or outages. Their goal is to ensure a positive customer experience and reliable access to energy services.

What is the highest paid customer service job?

In customer service roles, executive positions such as Customer Service Directors or Managers tend to have the highest salaries, often exceeding six figures with experience and industry specialization. Specialized roles in technical support or customer success management in high-demand sectors can also offer higher compensation, especially with advanced certifications and leadership responsibilities.

What is the difference between Fpl Energy Customer Service vs Fpl Energy Technical Support?

AspectFpl Energy Customer ServiceFpl Energy Technical Support
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of energy systems
Work EnvironmentCall centers, office settings, customer interactionTechnical labs, field sites, troubleshooting environments
Employer & Industry UsageUtility companies, energy providersUtility companies, energy providers
Search & Comparison IntentCustomer support roles, service representativesTechnical support, troubleshooting specialists

Fpl Energy Customer Service primarily focuses on assisting customers with billing, account inquiries, and service issues. In contrast, Fpl Energy Technical Support involves resolving technical problems related to energy systems and infrastructure. Both roles are essential in the energy industry but differ in their technical requirements and daily tasks.

What are the requirements to work for FPL?

FPL Energy Customer Service positions typically require a high school diploma or equivalent, strong communication skills, and the ability to work in a team environment. Customer service roles may also require familiarity with computer systems and the ability to handle customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as an FPL Energy Customer Service Representative, and why are they important?

To thrive as an FPL Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and utility billing platforms is highly beneficial. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer inquiries, high customer satisfaction, and smooth daily operations in a fast-paced utility environment.

What are some common challenges faced by FPL Energy Customer Service representatives, and how are they supported in addressing them?

FPL Energy Customer Service representatives often handle high call volumes, complex billing inquiries, and customers experiencing power outages or service disruptions. These challenges require strong problem-solving skills, empathy, and the ability to stay calm under pressure. Representatives are supported through comprehensive training programs, regular coaching sessions, and access to a knowledge base and escalation resources. Additionally, teams often collaborate closely, allowing members to share best practices and provide mutual support in resolving difficult cases.

Do FPL jobs offer remote work?

FPL Energy Customer Service jobs are primarily based in physical office locations, and remote work options are limited. Some roles may offer flexible schedules or hybrid arrangements, but most customer service positions require in-person presence or on-site attendance. Candidates should review specific job postings for remote work availability and requirements.
More about Fpl Energy Customer Service jobs
What cities are hiring for Fpl Energy Customer Service jobs? Cities with the most Fpl Energy Customer Service job openings:
What states have the most Fpl Energy Customer Service jobs? States with the most job openings for Fpl Energy Customer Service jobs include:
What job categories do people searching Fpl Energy Customer Service jobs look for? The top searched job categories for Fpl Energy Customer Service jobs are:
Fpl Energy Customer Service jobs near you
Infographic showing various Fpl Energy Customer Service job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Nights. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Energy Customer Sales Representative

BVM Agency Inc

Merrillville, IN • On-site

Full-time

Posted 4 days ago

Job description

Energy Sales RepresentativeJoin BVM Agency Inc.

BVM Agency Inc. is seeking motivated individuals to join our growing team as full-time Energy Sales Representatives. This entry-level opportunity is perfect for individuals looking to build a rewarding career in sales, customer service, and leadership while helping customers explore renewable energy solutions.

As an Energy Sales Representative, you'll educate customers on available energy programs, answer questions, and recommend solutions that help homeowners make informed decisions. Through hands-on training and mentorship, you'll develop valuable communication and sales skills while working toward advancement opportunities.

What You'll Do

  • Meet with customers to discuss renewable energy solutions and available programs.

  • Educate customers on products, services, and current promotions.

  • Build strong customer relationships through professional communication.

  • Identify customer needs and recommend the best solutions.

  • Meet individual and team performance goals.

  • Participate in ongoing sales and leadership training.

What We're Looking For

  • Excellent communication and interpersonal skills.

  • Positive attitude and willingness to learn.

  • Goal-oriented mindset.

  • Customer service or sales experience is helpful but not required.

  • Desire to grow into leadership.

What We Offer

  • Guaranteed base pay plus uncapped commissions and bonuses.

  • Paid training and one-on-one mentorship.

  • Advancement opportunities based on performance.

  • Supportive team environment.

  • Travel opportunities for top performers.

Apply Today

If you're ready to begin a career where your growth is rewarded, we'd love to hear from you. Qualified applicants can expect to hear from our hiring team within 24–48 hours.

BVM Agency Inc. is an Equal Opportunity Employer.