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Founding Customer Success Manager Jobs in Boca Raton, FL

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...

SubBase

Customer Success Director

Fort Lauderdale, FL · On-site

... system for managing material requests, purchase orders, vendor collaboration, and invoice ... About the role SubBase is looking for a Customer Success Director to own the post-sale relationship ...

AJAIA

Product Success Manager

Fort Lauderdale, FL · On-site +1

As the Product Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

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All JobsFounding Customer Success JobsFounding Customer Success Manager JobsFounding Customer Success Manager Jobs in Boca Raton, FL

Founding Customer Success Manager information

See Boca Raton, FL salary details

$30.8K

$78.8K

$132.9K

How much do founding customer success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for founding customer success manager in Boca Raton, FL is $78,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $93,900.00 per year, depending on experience, location, and employer.

What is a founding customer success manager?

A Founding Customer Success Manager is typically one of the first hires responsible for building and leading the customer success function at a startup or early-stage company. This role involves establishing processes, onboarding and supporting customers, gathering feedback, and working closely with product and sales teams to ensure customers achieve their desired outcomes. Founding Customer Success Managers often help define the company’s customer experience strategy, set up best practices, and may eventually grow and lead a team as the company scales.

What are the key skills and qualifications needed to thrive as a founding customer success manager?

To thrive as a Founding Customer Success Manager, you need a deep understanding of customer lifecycle management, strong problem-solving abilities, and experience with SaaS platforms or similar environments, often supported by a bachelor's degree. Familiarity with CRM tools like Salesforce or HubSpot, as well as customer engagement software, is typically required. Exceptional communication, adaptability, and a proactive approach to building processes are vital soft skills for this foundational role. These competencies are crucial because they drive customer retention, shape company processes, and help establish a scalable customer success function in a startup environment.

What is the difference between Founding Customer Success Manager vs Customer Success Manager?

AspectFounding Customer Success ManagerCustomer Success Manager
CredentialsRelevant experience in customer success, startup background preferredSimilar experience, often with industry-specific knowledge
Work EnvironmentEarly-stage startup, high level of responsibility, shaping customer success strategyEstablished company, focused on maintaining and expanding customer relationships
Employer & IndustryStartups, SaaS, tech companiesVariety of industries, including SaaS, tech, and services

The Founding Customer Success Manager typically works in startups or early-stage companies, taking on a broader role in shaping customer success strategies. In contrast, a Customer Success Manager usually operates in established organizations, focusing on managing ongoing client relationships. Both roles require similar skills and experience, but the scope and environment differ significantly.

What unique challenges and opportunities can I expect as a founding customer success manager at an early-stage startup?

As a Founding Customer Success Manager at an early-stage startup, you'll face the challenge of building processes and systems from the ground up, often with limited resources. You'll collaborate closely with product, sales, and engineering teams to shape the customer journey and provide feedback that influences the company's direction. This role offers significant career growth opportunities, as your contributions can directly impact the company's success and potentially lead to leadership positions as the team grows. Expect a dynamic, fast-paced environment where adaptability, initiative, and strong communication skills are essential.
What are popular job titles related to Founding Customer Success Manager jobs in Boca Raton, FL? For Founding Customer Success Manager jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Founding Customer Success Manager jobs in Boca Raton, FL look for? The top searched job categories for Founding Customer Success Manager jobs in Boca Raton, FL are:
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Founding Customer Success Manager jobs near you
Infographic showing various Founding Customer Success Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $78,825 per year, or $37.9 per hour.

Sales & Client Success Manager (Arioneo)

LIM USA INC

Delray Beach, FL

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Description

When you join Arioneo...


Arioneo is the global leader in equine wearables and performance data analytics. Our solutions are used in over 25 countries by thousands of trainers, veterinarians, and institutions to optimize racehorse health, performance, and longevity.

Our EQUIMETRE and EQUISYM sensors measure physiological, locomotor, and GPS data during training, while our analytics platforms transform this data into actionable insights.

With a primary focus on the trainer segment, we already support leading stables in France, the UK, the US, Australia, and the Middle East. To sustain our rapid international growth, we are hiring a Sales & Client Success Manager to strengthen and expand our trainer client base. The start date for this position will be in September.

We have an exciting opportunity for a Sales & Client Success Manager to join our US Sales team. As such, you will be responsible for the acquisition of new US customers with a particular focus on racehorse trainers. You will boost EQUIMETRE's business proposition. This position would be in direct contact with our sales team under the direction of the sales manager.

What you'll be doing is...

Reporting directly to the CEO and the Head of Client Success, you will play a key role in growing and retaining our trainer customer base.

  1. Business Development
    • Identify and engage new trainers and stables
    • Conduct on-site demonstrations
    • Manage the full sales cycle
    • Increase the number of devices per client

2. Customer Success & Trainer Experience

  • Onboard new clients and ensure proper setup
  • Build strong relationships with trainers and their teams
  • Ensure the product is used effectively in daily training routines
  • Drive renewals and long-term engagement
  • Identify upsell opportunities

3. Support & day-to-day operations

  • Act as the first point of contact for client support
  • Help resolve usage issues and coordinate with internal teams when needed
  • Ensure a smooth and reliable experience for trainers
  • Follow up proactively with clients

 4. Field presence

  • Be regularly present on the ground (tracks, stables, trials)
  • Represent Arioneo in the local racing ecosystem

5. Market feedback

  • Share structured feedback from trainers to product and marketing teams



Requirements

Sales Representative Requirements:

  • Knowledge of the horse racing industry (contacts in the US would be a big plus)
  • Experience in sales, account management, or customer success
  • Strong relationship skills and ability to close deals
  • Autonomous and comfortable in a field-based role
  • Fluent in English
  • Experience working with trainers or veterinarians (strong plus)

Sales Representative Benefits:

  • You will also be provided with a company car + a gas card + iPhone and iPad
  • We will cover 100% of your personal health insurance costs through our carrier (medical, dental and vision), in addition to your base pay and commission
  • We offer a 6 week training program, and tailored continuous training and support
  • 401k

Sales Representative Salary:

The salary for this position ranges between $40,000 - $55,000, depending on experience. There is additional compensation provided if sales targets are met.


Apply