ZipRecruiter

Log In

1

Fortinet Technical Support Engineer Jobs (NOW HIRING)

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Stefanini, Inc

Technical Support Engineer

Greensboro, NC · On-site

Job Details Engineering Technical Support Engineer Greensboro, NC Posted: 8/3/2026 Job ID#: 64507 Job Category: Engineering Position Type: Contract Duration: 12 months Shift: 1 Remaining Positions: 1 ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Sciton

Technical Support Engineer

Palo Alto, CA

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

Itron, Inc.

Technical Support Engineer

Chicago, IL

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsTechnology Engineer JobsFortinet Technical Support Engineer Jobs

Fortinet Technical Support Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do fortinet technical support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for fortinet technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a Fortinet Technical Support Engineer do?

A Fortinet Technical Support Engineer provides technical assistance and troubleshooting for Fortinet’s cybersecurity products, such as firewalls, VPNs, and network security solutions. They help customers resolve product-related issues, answer configuration questions, and ensure optimal performance of Fortinet devices. Their role often involves diagnosing problems, providing solutions through phone, email, or chat, and escalating complex issues to higher-level engineers when needed. Additionally, they may assist with firmware updates, product installations, and best practice recommendations.

What are the key skills and qualifications needed to thrive as a Fortinet Technical Support Engineer?

To thrive as a Fortinet Technical Support Engineer, you need a solid grounding in networking, cybersecurity concepts, and troubleshooting, usually supported by a degree in computer science or related certifications like NSE (Network Security Expert). Familiarity with Fortinet products, ticketing systems, remote diagnostic tools, and network analysis software is typically required. Strong communication, problem-solving abilities, and patience are vital soft skills for effectively assisting customers and resolving complex issues. These skills ensure timely, accurate support, enhance customer satisfaction, and maintain secure network environments.

What are some common challenges Fortinet Technical Support Engineers face, and how can they overcome them?

Fortinet Technical Support Engineers often encounter complex network security issues across diverse customer environments, which can be challenging due to varying configurations and urgency levels. Staying up to date with frequent firmware updates and new security threats is crucial. Engineers overcome these challenges by leveraging Fortinet's internal knowledge bases, collaborating with senior team members, and participating in ongoing training sessions. Strong communication skills and the ability to manage multiple cases simultaneously are essential for success in this dynamic role.

What are popular job titles related to Fortinet Technical Support Engineer jobs?

For Fortinet Technical Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Fortinet Technical Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Remote

Solovis
51 - 200 employees
Learn more about Solovisexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Technical Support Engineer

Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide.

The Technical Support Engineer provides in depth technical support (Tier 2) for our growing customer base and users of our software. The role will be responsible for providing support for products, working to troubleshoot, document, and resolve the highly complex technical issues, as well as collaborate with services, development, customer success and sales. Technical Support Engineers may review coding to isolate complicated issues and provide possible solutions to the development teams.

Key Responsibilities
  • Efficiently resolve a growing number of complex customer-reported cases, enhancing customer satisfaction.
  • Achieve and maintain a CSAT rating of at least 90% with a 10% response rate for all team-handled cases.
  • Produce and update knowledgebase articles regularly to aid customers and promote self-service solutions.
  • Consistently meet customer communication targets 95% of the time, ensuring timely updates.
Skills
  • Experience in technical aptitude
  • Experience in conflict resolution
 
 
 
 

Apply