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Ford Service Advisor Jobs (NOW HIRING)

Mitchell Selig Ford

Ford Service Advisor

Windsor, CT · On-site

Mitchell Selig Ford located off of exit 37 on 91 in Windsor, CT has just been completely renovated ... We are looking for one individual with experience as a Service Advisor to join our team. A track ...

Mitchell Selig Ford

Ford Service Advisor

Windsor, CT · On-site

Mitchell Selig Ford located off of exit 37 on 91 in Windsor, CT has just been completely renovated ... We are looking for one individual with experience as a Service Advisor to join our team. A track ...

Century Ford Mt Airy

Service Advisor

Mount Airy, MD · On-site

???? FORD SERVICE ADVISOR WANTEDBuild Relationships. Build Your Career. Grow With Us. Are you a customer-focused Service Advisor looking for a dealership where you can earn a great living without feeling ...

Century Ford Mt Airy

Service Advisor

Mount Airy, MD

FORD SERVICE ADVISOR WANTEDBuild Relationships. Build Your Career. Grow With Us. Are you a customer-focused Service Advisor looking for a dealership where you can earn a great living without feeling ...

Century Ford Mt Airy

Service Advisor

Mount Airy, MD · On-site

FORD SERVICE ADVISOR WANTEDBuild Relationships. Build Your Career. Grow With Us. Are you a customer-focused Service Advisor looking for a dealership where you can earn a great living without feeling ...

Beach Automotive Group

Service Advisor

Myrtle Beach, SC · On-site

FORD SERVICE ADVISOR Join Our Busy, Fast-Paced Service Department! We're looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair ...

Century Ford Mt Airy

Service Advisor

Mount Airy, MD · On-site

FORD SERVICE ADVISOR WANTED Build Relationships. Build Your Career. Grow With Us. Are you a customer-focused Service Advisor looking for a dealership where you can earn a great living without feeling ...

Beach Automotive Group

Service Advisor

Myrtle Beach, SC · On-site

FORD SERVICE ADVISOR Join Our Busy, Fast-Paced Service Department! We're looking for an experienced Ford Service Advisor who knows how to take care of customers, build trust, write effective repair ...

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Ford Service Advisor information

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$12

$25

$45

How much do ford service advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ford service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Ford service advisor?

Ford Service Advisors are professionals who act as the main point of contact between customers and the service department at a Ford dealership or authorized service center. They are responsible for understanding customer concerns about their vehicles, recommending appropriate maintenance or repairs, and communicating with technicians to ensure the work is completed efficiently. Service Advisors also provide estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial in delivering a positive dealership experience and maintaining customer trust.

What does a Ford service advisor do?

A Ford Service Advisor acts as the primary liaison between customers and the service department. They work closely with technicians to accurately communicate customer concerns, relay diagnostic findings, and coordinate repairs or maintenance schedules. Advisors also keep customers informed about the status of their vehicles and explain recommended services, ensuring transparency and trust. Effective communication and organizational skills are essential, as the role requires balancing customer satisfaction with workshop efficiency in a fast-paced environment.

What skills and qualifications are needed to be a Ford service advisor?

To thrive as a Ford Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Ford-specific diagnostic tools, and service scheduling software is often required. Strong communication, problem-solving, and organizational skills help build trust with customers and efficiently coordinate service work. These competencies are crucial for ensuring customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What is the difference between Ford Service Advisor vs Auto Service Writer?

AspectFord Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications common
Work EnvironmentDealerships, automotive service centersAuto repair shops, dealerships
Employer & IndustryAutomotive dealerships, service departmentsAuto repair shops, dealerships
Search & Comparison IntentSimilar roles, customer interaction, service sales

The Ford Service Advisor and Auto Service Writer roles are quite similar, both serving as the primary point of contact between customers and the service department. They handle customer inquiries, write service orders, and communicate repair needs. The main difference lies in branding and specific dealership terminology, but their responsibilities, work environment, and required skills overlap significantly.

How hard is it to be a Ford Service Advisor at a dealership?

Becoming a Ford Service Advisor at a dealership requires strong communication skills, technical knowledge of vehicle systems, and customer service abilities. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with a schedule that includes weekends and evenings.

What cities are hiring for Ford Service Advisor jobs?

Cities with the most Ford Service Advisor job openings:

What states have the most Ford Service Advisor jobs?

States with the most job openings for Ford Service Advisor jobs include:

What are popular job titles related to Ford Service Advisor jobs?

For Ford Service Advisor jobs, the most frequently searched job titles are:

Infographic showing various Ford Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Ford Service Advisor

Glen Burnie, MD • On-site

Bob Bell Ford Hyundai
See more jobs at Bob Bell Ford Hyundaiexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

We have an opening for a Service Advisor for Bob Bell Ford in Glen Burnie, MD!
Salary commensurate with experience

If you are looking for an opportunity to work for a fast growing, family-owned dealership, Bob Bell Automotive Group is for you!

At Bob Bell, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Bob Bell is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. 

Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Qualifications

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP computer experience a plus

Benefits

  • Medical and Prescription Drug Plans
  • Health Savings Account (HSA) Eligibility
  • Wellness Program
  • CareFirst Video Visit Eligibility (see a doctor 24/7/365)!
  • Dental and Vision Plans
  • 401K
  • Disability and Life Insurance
  • We have 6 dealerships in the greater Baltimore, Maryland area!
  • Employee Car Purchase Program
  • Career Progression
  • Great Company Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.