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Ford Service Advisor Jobs in Ohio (NOW HIRING)

Byers Ford

Ford Service Technician

Delaware, OH · On-site

$30/hr

Ford Service Technician At Byers Ford, we strive to make every customer a customer for life. As a ... Communicate directly with the Service Advisor so that customers can be informed if any additional ...

Byers Ford

Ford Service Technician

Delaware, OH · On-site

$30/hr

Ford Service Technician At Byers Ford, we strive to make every customer a customer for life. As a ... Communicate directly with the Service Advisor so that customers can be informed if any additional ...

Byers Ford

Ford Service Technician

Delaware, OH · On-site

$30/hr

Ford Service Technician At Byers Ford, we strive to make every customer a customer for life. As a ... Communicate directly with the Service Advisor so that customers can be informed if any additional ...

Byers Ford

Ford Service Technician

Delaware, OH · On-site

$30/hr

Ford Service Technician At Byers Ford, we strive to make every customer a customer for life. As a ... Communicate directly with the Service Advisor so that customers can be informed if any additional ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Busam Ford in Wilmington is looking for a smart, experienced Service Advisor who knows how a great service department should operate -- and wants to help lead one. We're a family-owned Ford ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Busam Ford in Wilmington is looking for a smart, experienced Service Advisor who knows how a great service department should operate - and wants to help lead one. We're a family-owned Ford dealership ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Busam Ford in Wilmington is looking for a smart, experienced Service Advisor who knows how a great service department should operate -- and wants to help lead one. We're a family-owned Ford ...

Busam Ford

Service Advisor

Wilmington, OH · On-site

Busam Ford in Wilmington is looking for a smart, experienced Service Advisor who knows how a great service department should operate -- and wants to help lead one. We're a family-owned Ford ...

Raabe Ford

Service Advisor

Delphos, OH · On-site

Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

AM Ford

Service Advisor

Jefferson, OH · On-site

Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

AM Ford

Service Advisor

Jefferson, OH

Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

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Ford Service Advisor information

What is a Ford service advisor?

Ford Service Advisors are professionals who act as the main point of contact between customers and the service department at a Ford dealership or authorized service center. They are responsible for understanding customer concerns about their vehicles, recommending appropriate maintenance or repairs, and communicating with technicians to ensure the work is completed efficiently. Service Advisors also provide estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial in delivering a positive dealership experience and maintaining customer trust.

What does a Ford service advisor do?

A Ford Service Advisor acts as the primary liaison between customers and the service department. They work closely with technicians to accurately communicate customer concerns, relay diagnostic findings, and coordinate repairs or maintenance schedules. Advisors also keep customers informed about the status of their vehicles and explain recommended services, ensuring transparency and trust. Effective communication and organizational skills are essential, as the role requires balancing customer satisfaction with workshop efficiency in a fast-paced environment.

What skills and qualifications are needed to be a Ford service advisor?

To thrive as a Ford Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Ford-specific diagnostic tools, and service scheduling software is often required. Strong communication, problem-solving, and organizational skills help build trust with customers and efficiently coordinate service work. These competencies are crucial for ensuring customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What is the difference between Ford Service Advisor vs Auto Service Writer?

AspectFord Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications common
Work EnvironmentDealerships, automotive service centersAuto repair shops, dealerships
Employer & IndustryAutomotive dealerships, service departmentsAuto repair shops, dealerships
Search & Comparison IntentSimilar roles, customer interaction, service sales

The Ford Service Advisor and Auto Service Writer roles are quite similar, both serving as the primary point of contact between customers and the service department. They handle customer inquiries, write service orders, and communicate repair needs. The main difference lies in branding and specific dealership terminology, but their responsibilities, work environment, and required skills overlap significantly.

How hard is it to be a Ford Service Advisor at a dealership?

Becoming a Ford Service Advisor at a dealership requires strong communication skills, technical knowledge of vehicle systems, and customer service abilities. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with a schedule that includes weekends and evenings.

What cities in Ohio are hiring for Ford Service Advisor jobs?

Cities in Ohio with the most Ford Service Advisor job openings:

Infographic showing various Ford Service Advisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Ford Service Technician

Delaware, OH • On-site

Byers Ford
See more jobs at Byers Fordexternal

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Ford Service Technician

At Byers Ford, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

Benefits

  • Pay starting at $30/Flat Rate 
  • Medical, Dental & Vision
  • Flexible Spending Accounts
  • Short & Long Term Disability 
  • Life Insurance 
  • 401K Plan + Company Match 
  • Vacation Pay
  • Paid Holidays
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership

  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs

  • Executing repairs under warranty to manufacturer specifications

Qualifications

  • Ford Trained and Certified

  • ASE certifications are idea

  • Minimum of two years experience 

  • Strong automotive background

  • Strong teamwork skills

  • Willing to submit to a drug screen & background check

  • Must have clean & valid driver's license

Apply