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Ford Service Advisor Jobs (NOW HIRING)

Automotive Service Advisor - Elizabethton Ford Location: Elizabethton, TN Job Type: Full-time Compensation: Competitive Base Salary + Performance Commission About Us At Elizabethton Ford, we pride ...

Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Join the Ford Family where we value service to each other and the world as much as to our customers! Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Ford Service Advisor

Mandeville, LA ยท On-site

$150K/yr

As a Service Advisor , you'll be the face of our service department and trusted guide for our ... If you're ready to take your career to the next level with a trusted brand like Ford Motor Company ...

Ford Service Advisor

Mandeville, LA ยท On-site

$150K/yr

As a Service Advisor , you'll be the face of our service department and trusted guide for our ... If you're ready to take your career to the next level with a trusted brand like Ford Motor Company ...

Ford Service Advisor

Mandeville, LA ยท On-site

$150K/yr

As a Service Advisor , you'll be the face of our service department and trusted guide for our ... If you're ready to take your career to the next level with a trusted brand like Ford Motor Company ...

Ford Service Advisor

Duluth, GA ยท On-site

$15K/mo

Join the team at Gwinnett Place Ford as a Service Advisor in Duluth, GA. In this role, you will serve as the primary point of contact between our customers and the service department, ensuring ...

Kocourek Ford is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere. The successful candidates should already possess the five traits that cannot be taught ...

Ford Service Advisor

Duluth, GA ยท On-site

$15K/mo

Join the team at Gwinnett Place Ford as a Service Advisor in Duluth, GA. In this role, you will serve as the primary point of contact between our customers and the service department, ensuring ...

Join the team at Gwinnett Place Ford as a Service Advisor in Duluth, GA. In this role, you will serve as the primary point of contact between our customers and the service department, ensuring ...

Kocourek Ford is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere. The successful candidates should already possess the five traits that cannot be taught ...

Ford Service Advisor

Duluth, GA ยท On-site

$15K/mo

Join the team at Gwinnett Place Ford as a Service Advisor in Duluth, GA. In this role, you will serve as the primary point of contact between our customers and the service department, ensuring ...

Join the team at Gwinnett Place Ford as a Service Advisor in Duluth, GA. In this role, you will serve as the primary point of contact between our customers and the service department, ensuring ...

Kocourek Ford is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere. The successful candidates should already possess the five traits that cannot be taught ...

Kocourek Ford is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere. The successful candidates should already possess the five traits that cannot be taught ...

Mitchell Selig Ford located off of exit 37 on 91 in Windsor, CT has just been completely renovated ... We are looking for one individual with experience as a Service Advisor to join our team. A track ...

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Ford Service Advisor information

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$12

$25

$45

How much do ford service advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for ford service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Ford service advisor?

Ford Service Advisors are professionals who act as the main point of contact between customers and the service department at a Ford dealership or authorized service center. They are responsible for understanding customer concerns about their vehicles, recommending appropriate maintenance or repairs, and communicating with technicians to ensure the work is completed efficiently. Service Advisors also provide estimates, keep customers updated on the status of their vehicles, and ensure customer satisfaction throughout the service process. Their role is crucial in delivering a positive dealership experience and maintaining customer trust.

What does a Ford service advisor do?

A Ford Service Advisor acts as the primary liaison between customers and the service department. They work closely with technicians to accurately communicate customer concerns, relay diagnostic findings, and coordinate repairs or maintenance schedules. Advisors also keep customers informed about the status of their vehicles and explain recommended services, ensuring transparency and trust. Effective communication and organizational skills are essential, as the role requires balancing customer satisfaction with workshop efficiency in a fast-paced environment.

What skills and qualifications are needed to be a Ford service advisor?

To thrive as a Ford Service Advisor, you need a solid understanding of automotive systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Ford-specific diagnostic tools, and service scheduling software is often required. Strong communication, problem-solving, and organizational skills help build trust with customers and efficiently coordinate service work. These competencies are crucial for ensuring customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What is the difference between Ford Service Advisor vs Auto Service Writer?

AspectFord Service AdvisorAuto Service Writer
CredentialsCustomer service skills, automotive knowledge, often certificationsCustomer service skills, automotive knowledge, certifications common
Work EnvironmentDealerships, automotive service centersAuto repair shops, dealerships
Employer & IndustryAutomotive dealerships, service departmentsAuto repair shops, dealerships
Search & Comparison IntentSimilar roles, customer interaction, service sales

The Ford Service Advisor and Auto Service Writer roles are quite similar, both serving as the primary point of contact between customers and the service department. They handle customer inquiries, write service orders, and communicate repair needs. The main difference lies in branding and specific dealership terminology, but their responsibilities, work environment, and required skills overlap significantly.

How hard is it to be a Ford Service Advisor at a dealership?

Becoming a Ford Service Advisor at a dealership requires strong communication skills, technical knowledge of vehicle systems, and customer service abilities. The role involves managing repair orders, explaining technical issues to customers, and working in a fast-paced environment, often with a schedule that includes weekends and evenings.

What cities are hiring for Ford Service Advisor jobs?

Cities with the most Ford Service Advisor job openings:

What states have the most Ford Service Advisor jobs?

States with the most job openings for Ford Service Advisor jobs include:

What are popular job titles related to Ford Service Advisor jobs?

For Ford Service Advisor jobs, the most frequently searched job titles are:

Infographic showing various Ford Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Ford Service Advisor

Elizabethton, TN โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago


Job description

Automotive Service Advisor - Elizabethton Ford
Location: Elizabethton, TN
Job Type: Full-time
Compensation: Competitive Base Salary + Performance Commission
About Us
At Elizabethton Ford, we pride ourselves on delivering top-tier maintenance and repair services to our community. We are growing and looking for a driven, customer-focused Automotive Service Advisor to join our fast-paced service department. If you love working with people and want a stable career with unlimited earning potential, we want to hear from you!
What We Offer
  • Stable Income: Reliable base salary.
  • Unlimited Earning Potential: Lucrative commission and bonus structures based on performance.
  • Benefits Package: Health, dental, and vision insurance options.
  • Retirement: 401(k) plans with company match.
  • Career Growth: Ongoing factory training and advancement opportunities.

Key Responsibilities
  • Customer Relations: Greet customers warmly, actively listen to their vehicle concerns, and build lasting relationships.
  • Consultative Selling: Inspect vehicle history, advise customers on necessary maintenance, and explain the value of recommended repairs.
  • Workflow Management: Act as the liaison between the customer and technicians, keeping repair orders accurate and updated.
  • CSI Excellence: Maintain high Customer Satisfaction Index (CSI) scores by ensuring clear communication and timely vehicle delivery.

Qualifications & Requirements
  • Experience: Prior automotive service writing or dealership experience is highly preferred (Ford experience is a major plus).
  • Customer Service: Strong background in retail, hospitality, or customer-facing sales roles is required if you lack automotive experience.
  • Skills: Excellent communication, basic computer proficiency, and the ability to multitask in a fast-paced environment.
  • License: Valid driver's license with a clean driving record.