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Food Service Representative Jobs in Michigan (NOW HIRING)

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Food Service Representative information

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How much do food service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for food service representative in Michigan is $13.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $15.10 per hour, depending on experience, location, and employer.

What is a food service representative?

A food service representative provides customers with a variety of services at a grocery store, market, or food manufacturer. Your duties vary by location. For example, if you work at a grocery store, your job is to ensure your department is stocked and to provide information about the products you offer. If you work for a manufacturer, you may have more sales responsibilities, including marketing and client relations for the business. Qualifications for a career as a food service rep include strong attention to detail and communication skills as well as the ability to adhere to all food safety regulations. Having a few years of experience in food services or sales may also be an employer requirement.

What are the key skills and qualifications needed to thrive as a food service representative?

To thrive as a Food Service Representative, you need basic food safety knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food handling certifications, and inventory management tools is typically required. Strong communication, teamwork, and a positive attitude help build rapport with customers and colleagues. These skills and qualities are crucial for ensuring efficient service, customer satisfaction, and adherence to health standards in food service environments.

What are some typical challenges faced by food service representatives, and how can they be managed effectively?

Food Service Representatives often encounter challenges such as managing high volumes of customer orders during peak hours and adapting to changing menus or procedures. Staying organized, maintaining clear communication with kitchen and front-of-house teams, and prioritizing tasks help manage these pressures effectively. Building strong customer service skills and remaining adaptable are key to thriving in this dynamic environment. Many employers provide training and encourage teamwork to support representatives in overcoming these common hurdles.

What is the difference between Food Service Representative vs Food Service Worker?

AspectFood Service RepresentativeFood Service Worker
CredentialsMay require food safety certificationOften no formal certification required
Work EnvironmentCustomer-facing, includes restaurants, cafeteriasKitchen, dining area, food prep
Employer & IndustryRestaurants, catering, hospitalityFood establishments, cafeterias, fast food
Job FocusCustomer service, order taking, salesFood prep, serving, cleaning

Food Service Representatives primarily focus on customer interaction, order processing, and sales in food service settings, often requiring food safety certifications. Food Service Workers typically handle food preparation, serving, and cleaning tasks within the same environments. While both roles are essential in the food industry, their responsibilities and credentials differ, making them distinct positions within the sector.

More about Food Service Representative jobs

What are popular job titles related to Food Service Representative jobs in MI?

For Food Service Representative jobs in MI, the most frequently searched job titles are:

Food Service Representative jobs near you
Infographic showing various Food Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $28,813 per year, or $13.9 per hour.

Cashier / Customer Service Representative

truenorth

Traverse City, MI • On-site

$15.75 - $21.50/hr

Part-time

Re-posted 13 days ago

Job description


Job Title: Customer Service Representative (CSR)
Department: Operations
Reports To: Store Management
Exemption Status (FLSA): Non-Exempt
Job Summary: The Customer Service Representative (CSR) delivers exceptional customer service to both customers and team members while supporting sales growth, operational efficiency, and safety standards. The CSR consistently represents truenorth's brand by providing fast, friendly, and clean service inside and outside the store, ensuring a positive customer experience at every interaction.
Essential Functions:
  • Provide prompt, courteous customer service in accordance with company standards
  • Accurately process customer transactions using point-of-sale systems
  • Maintain a clean, safe, and organized store environment
  • Perform assigned food service tasks following food safety and sanitation requirements, as applicable
  • Perform interior and exterior store duties necessary to support daily operations

Customer Service
  • Assist customers and provide product or service recommendations
  • Greet and acknowledge every customer to create a welcoming environment
  • Communicate customer feedback, concerns, and complaints to management
  • Monitor store activity and report suspicious behavior or incidents

Sales and Cash Handling
  • Promote customer loyalty and enroll customers in the rewards program
  • Stay informed on current promotions, advertised products, and sales
  • Upsell by recommending complementary or similar items
  • Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
  • Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
  • Verify ID and comply with age-restricted sales laws and policies
  • Ensure accurate pricing, labeling, and promotional updates
  • Explain car wash programs and assist with traffic flow during peak times if applicable

Store Cleanliness and Appearance
Interior:
  • Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
  • Empty interior trash receptacles and keep register area clean, neat, and organized
  • Respond to spills and maintain clean organized cooler and storage areas
  • Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms

Exterior:
  • Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
  • Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying management of any lighting issues
  • Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
  • Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
  • Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed

Operational Support
  • Prepare and serve food items in accordance with food safety and sanitation standards
  • Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
  • Support store operations during high-volume periods, staffing shortages, or special promotions as needed
  • Assist store operations with training new team members
  • Perform other duties as assigned by management

Requirements:
  • Basic reading, writing and math skills
  • Ability to operate point of sale, store, and car wash equipment
  • Ability to follow company policies, procedures, and safety standards
  • Maintain proper uniform standards while on duty
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)

Education and Experience:
  • No experience required
  • Prior customer service or cashier experience preferred

Physical Requirements:
  • Ability to stand or walk for extended periods of time
  • Ability to bend, reach, and perform repetitive motions
  • Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
  • Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions

Work Environment:
  • Fast-paced convenience store environment with frequent customer interaction
  • Indoor and outdoor work conditions

Required Travel:
• None
?True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

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