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Food Service Ambassador Jobs (NOW HIRING)

Advocate Aurora Health

Food Service Ambassador

Milwaukee, WI · On-site

$18.85 - $28.30/hr

Acts as key contact person between food and nutrition and the patient. Obtains patient meal orders via call center or bedside following scripting and customer service standards. Provides patient with ...

Tower Health

Room Service Ambassador

Reading, PA · On-site

Job Summary The Room Service Ambassador : * Delivers meals to patients in a manner that supports ... Performs essential food service functions that may include delivery of patient meal trays; assembly ...

Summit Place Kia

Service Ambassador

Auburn Hills, MI

$13.50/hr

We are seeking friendly, professional people that understand the importance of exceptional customer service to join the #1 KIA dealership group in Michigan as a Service Ambassador! In this role, you ...

Catholic Health

Food Svc Ambassador

West Islip, NY · On-site

$23.79 - $29.40/hr

Responsibilities The Food Service Ambassador is responsible for daily meal service for hospitalized patients. Includes explaining and assisting with meal selections via computerized program ...

Catholic Health

Food Svc Ambassador

West Islip, NY · On-site

$23.79 - $29.40/hr

Job Details The Food Service Ambassador is responsible for daily meal service for hospitalized patients. Includes explaining and assisting with meal selections via computerized program, delivering ...

Museum of Ice Cream

Service Ambassador

Miami, FL · On-site

$18/hr

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas ...

Museum of Ice Cream

Service Ambassador

Chicago, IL · On-site

$18/hr

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas ...

SSA Group

Food Service - Hospitality Ambassador

Houston, TX · On-site

$18 - $20/hr

... of service. The hospitality ambassador will also focus heavily on supporting guests use of our ... Provide exceptional hospitality at our food and retail outlets, enhancing the guest experience Key ...

Museum of Ice Cream

Service Ambassador

Chicago, IL · On-site

$18/hr

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas ...

Museum of Ice Cream

Service Ambassador

Miami, FL · On-site

$18/hr

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas ...

Museum of Ice Cream

Service Ambassador

Chicago, IL · On-site

$18/hr

The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of ... Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas ...

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Food Service Ambassador information

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$11

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How much do food service ambassador jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for food service ambassador in the United States is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Food Service Ambassador, and why are they important?

To thrive as a Food Service Ambassador, you need knowledge of food safety, customer service experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, basic food handling procedures, and sometimes ServSafe certification is typically required. Strong interpersonal skills, a friendly attitude, and the ability to multitask help individuals excel in this role. These skills ensure efficient service, customer satisfaction, and strict adherence to health and safety standards in the food service environment.

What are Food Service Ambassadors?

Food Service Ambassadors are professionals responsible for ensuring a positive dining experience for guests in hospitals, schools, hotels, or other food service settings. Their duties often include delivering meals, assisting with menu selections, addressing dietary needs, and providing excellent customer service. They act as a liaison between the kitchen and guests, making sure that meals are accurate, timely, and meet specific requirements. Food Service Ambassadors also help maintain cleanliness and compliance with food safety standards. Their role is crucial in promoting satisfaction and well-being among those they serve.

What is the difference between Food Service Ambassador vs Food Service Worker?

AspectFood Service AmbassadorFood Service Worker
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic food handling knowledge
Work EnvironmentEvent venues, promotional settings, restaurantsRestaurants, cafeterias, fast-food outlets
Employer & Industry UsageEvent organizers, marketing teams, hospitality industryFood service establishments, hospitality industry
Common Search & ComparisonYesYes

Food Service Ambassadors focus on promoting brands, engaging customers, and providing information at events or venues, often requiring strong communication skills. Food Service Workers perform basic food preparation, serving, and customer service tasks in restaurants or cafeterias. While both roles involve customer interaction, Food Service Ambassadors emphasize promotion and engagement, whereas Food Service Workers focus on operational tasks.

What are some common challenges Food Service Ambassadors face when balancing customer service with food safety standards?

Food Service Ambassadors often juggle the dual responsibility of providing excellent customer service while strictly adhering to food safety protocols. Challenges can arise when trying to meet customer requests quickly, especially during busy periods, without compromising on hygiene and safety. Ambassadors must remain attentive to detail, ensuring all food handling procedures are followed, even under pressure. Effective communication with both customers and kitchen staff is key to addressing special dietary needs and maintaining a safe, welcoming environment.
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Food Service Ambassador jobs near you
Infographic showing various Food Service Ambassador job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, and 10% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,123 per year, or $16.4 per hour.
Food Service Ambassador

Food Service Ambassador

Advocate Aurora Health

Park Ridge, IL • On-site

$18.85 - $28.30/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 766 frontline employees who took The Breakroom Quiz

187th of 870 rated healthcare providers

Job description

Department:
11903 Advocate Lutheran General Hospital - Food and Nutrition
Status:
Part time
Benefits Eligible:
Yes
Hours Per Week:
20
Schedule Details/Additional Information:
All candidates must be able to:
  • First shift hours
  • Work rotating weekends and work on holidays
  • Be competent with an iPad

Pay Range
$18.85 - $28.30
Major Responsibilities:
  • Acts as key contact person between food and nutrition and the patient. Obtains patient meal orders via call center or bedside following scripting and customer service standards. Provides patient with an orientation to Room Service and other department services including the patient menu, diet order, meal ordering process, guest services and how to speak with a dietitian.
  • Delivers meals and collects patient trays after meals. Ensures satisfaction of patients with food items upon delivery. Records intake for patient calorie counts as ordered by physician or dietitian. Resolves any patients concerns. Document meal fluid intake for I & O.
  • Receives and processes diet changes throughout the day, i.e. diet orders, patient admissions, cancellations, transfers, special physician orders such as tube feedings and supplements. Document in the patient card file regarding food allergies, intolerances, preferences, and food / drug interactions. Utilizes software to balance nutrients for the patient meal selections in accordance with the physician prescribed diet order and patient food allergies.
  • Maintains Cbord patient information, runs missed meal and other reports. Reports quality issues to management and reports potential patient nutrition concerns to a registered dietitian.
  • Generates multiple reports, modifies and communicates report information.
  • Works with the Line expeditor to balance ticket flow.
  • Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures. Delivers and stocks all nursing units and physician lounges.
  • Effectively communicates all patient needs to the necessary departments including food and nutrition services and nursing services.
  • Utilizes established safety and sanitation standards to ensure safe food handling techniques and prevent bacteria contamination. Follows all isolation precautions while delivering and collecting trays.
  • Inventories and orders floor stock supplies on patient units.

Licensure, Registration, and/or Certification Required:
  • None Required.

Education Required:
  • No Formal Education.

Experience Required:
  • Typically requires 1 year of experience in performing face-to-face customer service.

Knowledge, Skills & Abilities Required:
  • Strong knowledge in food service from within a hospital, restaurant or a related environment.
  • Excellent customer service skills and communication skills to effectively interact with a variety of people. The ability to work in close cooperation with nursing personal is required.
  • Ability to multitask, route calls, greet patients, place orders, and troubleshoot food related issues.
  • Ability to read and understand written and oral communications.
  • Must be self-directed, able to work independently and make decisions with minimal supervision.
  • Ability to maintain a friendly and cheerful demeanor, reflecting the culture of healing.
  • Excellent phone etiquette.
  • Strong knowledge and understanding of food/drug interactions and food allergens.
  • Good organizational and time management skills.
  • Intermediate computer skills in Microsoft Office or similar products. Ability to use e-mail and internet.

Physical Requirements and Working Conditions:
  • Operates equipment (i.e. dish-machine, tray line, garbage disposal, etc.) necessary to perform the job. Demonstrating ability to safely and effectively, utilize necessary power equipment.
  • Stands walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.
  • Must be able to:
  • lift up to 40 lbs. from floor to a maximum 5 ft.
  • lift and carry up to 40 lbs. at waist height a reasonable distance.
  • Must be able to:
  • push/pull with 20 lbs. of force.
  • Working atmosphere also contains fumes, odors, and dust/dirt. floor, spices, etc. (Fumes are trucks, dust/dirt from storeroom or cleaning agents).
  • May be exposed to mechanical, electrical and chemical hazards. Protective clothing must be worn as necessary.
  • May be required to enter patient isolation rooms wearing appropriate coverings during meal service tray delivery and pick up.
  • Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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