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Food Service Ambassador Jobs in Indiana (NOW HIRING)

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Food Service Ambassador information

See Indiana salary details

$10

$15

$21

How much do food service ambassador jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for food service ambassador in Indiana is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $16.92 per hour, depending on experience, location, and employer.

What is a food service ambassador?

Food Service Ambassadors are professionals responsible for ensuring a positive dining experience for guests in hospitals, schools, hotels, or other food service settings. Their duties often include delivering meals, assisting with menu selections, addressing dietary needs, and providing excellent customer service. They act as a liaison between the kitchen and guests, making sure that meals are accurate, timely, and meet specific requirements. Food Service Ambassadors also help maintain cleanliness and compliance with food safety standards. Their role is crucial in promoting satisfaction and well-being among those they serve.

What skills and qualifications are needed to be a food service ambassador?

To thrive as a Food Service Ambassador, you need knowledge of food safety, customer service experience, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, basic food handling procedures, and sometimes ServSafe certification is typically required. Strong interpersonal skills, a friendly attitude, and the ability to multitask help individuals excel in this role. These skills ensure efficient service, customer satisfaction, and strict adherence to health and safety standards in the food service environment.

What challenges do food service ambassadors face when balancing customer service with food safety standards?

Food Service Ambassadors often juggle the dual responsibility of providing excellent customer service while strictly adhering to food safety protocols. Challenges can arise when trying to meet customer requests quickly, especially during busy periods, without compromising on hygiene and safety. Ambassadors must remain attentive to detail, ensuring all food handling procedures are followed, even under pressure. Effective communication with both customers and kitchen staff is key to addressing special dietary needs and maintaining a safe, welcoming environment.

What is the difference between Food Service Ambassador vs Food Service Worker?

AspectFood Service AmbassadorFood Service Worker
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic food handling knowledge
Work EnvironmentEvent venues, promotional settings, restaurantsRestaurants, cafeterias, fast-food outlets
Employer & Industry UsageEvent organizers, marketing teams, hospitality industryFood service establishments, hospitality industry
Common Search & ComparisonYesYes

Food Service Ambassadors focus on promoting brands, engaging customers, and providing information at events or venues, often requiring strong communication skills. Food Service Workers perform basic food preparation, serving, and customer service tasks in restaurants or cafeterias. While both roles involve customer interaction, Food Service Ambassadors emphasize promotion and engagement, whereas Food Service Workers focus on operational tasks.

What are popular job titles related to Food Service Ambassador jobs in Indiana?

For Food Service Ambassador jobs in Indiana, the most frequently searched job titles are:

What are popular job titles related to Food Service Ambassador jobs in IN?

For Food Service Ambassador jobs in IN, the most frequently searched job titles are:

Infographic showing various Food Service Ambassador job openings in Indiana as of August 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,470 per year, or $15.6 per hour.

$18/hr

Full-time

Re-posted 15 days ago


Family Express rating

5.6

Company rating: 5.6 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

21st of 47 rated convenience stores


Job description

Description

Starting at $18.00 per hour


Job Title: Food Service Specialist

FLSA status: Non-Exempt

Department: Operations

Reports to: Store Manager


Position summary: The Food Service Specialist is a front-line position that effectively and professionally interacts and builds relationships with our customers. This position will be responsible for preparing foods, maintain a food safety and sanitation standard throughout the entire store.


General Purpose: To provide our customers with total satisfaction by offering competitively priced, high-quality products and services in a clean, safe, and friendly environment. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our "Living Brand" by building relationships with our customers.


Role Qualifications:

  • Must be at least 18 years of age
  • Must pass all competency tests.
  • Must have at least a High School diploma or equivalent.
  • Reliable transportation
  • Must be able to travel daily between all Family Express locations or other non-Family Express locations when necessary.

Position Responsibilities:

  • Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations
  • Complete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting procedures
  • Effectively operates and maintains all approved food service and store equipment
  • Possess a thorough understanding of the menu and able to recommend items and answer any questions that customers may have
  • Prepares food orders accurately and to specification, always ensuring recipe integrity.
  • Understands and adheres to proper food handling, safety, and sanitation standards during food preparation, service, and clean up.
  • Maintains the sanitation of the food service area to include work area and equipment.
  • Comply with company policies, procedures, standards, and specifications for all food being prepared
  • Accurately completes shift duty checklists, line check forms, and records all temperatures while complying with proper food handling procedures
  • Maintain food warmers to planogram and ensuring proper inventory levels for sale are full and maintained throughout the shift
  • Ability to stock shelves with inventory and product
  • Other duties as assigned

Requirements

Essential Skills and Experience:

  • Situational Awareness
  • Strong customer orientation
  • Time management; including multitasking, productivity, and a sense of urgency
  • Excellent interpersonal and highly effective communication skills
  • Commitment to company mission and values
  • Basic mathematical & computer proficiency
  • Constructively deals with conflict
  • Adaptability, flexibility, and receptive to change
  • Problem analysis & problem resolution at functional level
  • Effective decision making based on sound judgment and reasoning
  • Ability to read, write and understand English

Nonessential Skills and Experience:

  • 2-4 year college degree
  • Previous retail experience
  • Microsoft Office experience

Reporting To This Position: No direct reports

Physical demands and work environment:

  • Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, mop, sweep, change garbage, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.

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