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Program Coordinator – Rollins Center for Language and Literacy

Program Information:

The Program Coordinator plays a central role in supporting the Rollins Center's daily operations, programs, and administrative functions. Working closely with the Business Operations team and all Rollins Directors, this position coordinates office and digital workplace organization, purchasing, scheduling, event planning, and project management to ensure effective collaboration and seamless operations. This is an on-site role at the Rollins Center on the Atlanta Speech School campus. The role reports to the Director of Strategy & Operations and includes occasional regional and national travel.

Position Summary:

The Program Coordinator provides organization-wide administrative, operational, and project coordination support to ensure the effective day-to-day operations of the Rollins Center and its Cox Campus. This role serves as a central point of coordination across teams, supporting communication, scheduling, events, purchasing, office operations, conferences, and special projects. The Program Coordinator works closely with all Rollins Directors and reports to the Director of Strategy & Operations to ensure seamless collaboration, efficient processes, and exceptional support for staff, partners, and organizational initiatives.

Essential Duties and Responsibilities:

Communication & Collaboration

• Serve as the primary point of contact for internal and external inquiries, providing timely communication and directing requests as appropriate.
• Coordinate calendars, meetings, travel, staff events, and organization-wide communications.
• Foster cross-functional collaboration and maintain strong relationships with vendors, partners, and internal departments.

Program & Project Coordination

• Coordinate projects and initiatives that support the Rollins Center and Cox Campus.
• Plan and execute logistics for conferences, professional learning events, on-site meetings, and film productions.
• Track project timelines, deliverables, and organizational priorities to ensure successful execution.
• Manage promotional materials, program resources, and organizational inventory.

Operations & Administrative Support

• Oversee daily office operations, including purchasing, mail services, office organization, and workplace logistics.
• Maintain digital workplace systems, records, databases, and CRM organization.
• Coordinate with Technology, Facilities, Food Services, and other shared services to support organizational needs.
• Perform administrative duties, including data entry, research, document management, and support for board committees.

Talent Pipeline Coordination

• Support recruitment activities by coordinating candidate communications, interview scheduling, and hiring documentation.
• Coordinate onboarding and offboarding processes to ensure a positive employee experience and compliance with organizational procedures.

Required

• Bachelor's degree from an accredited college or university.
• Minimum of five (5) years of experience in office administration, program coordination, or operations support.
• Experience supporting a fast-paced, collaborative organization with distributed or hybrid teams.
• Proficiency using digital workplace tools and platforms (e.g., Microsoft 365, SharePoint, Teams, or similar collaboration and document management systems).
• Demonstrated ability to manage multiple priorities, coordinate complex schedules and projects, and maintain exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Strong proficiency in Microsoft Office Suite and other business technology applications.

Preferred

• Experience coordinating conferences, events, or professional learning activities.
• Experience supporting recruitment, onboarding, and administrative processes.
• Experience working in a nonprofit, education, or mission-driven organization.

Core Competencies

• Service-oriented mindset with a collaborative, relationship-focused approach.
• Exceptional attention to detail, strong organizational skills, and a sense of urgency.
• Active listener with strong judgment and the ability to anticipate organizational and team needs.
• Self-starter who takes initiative, thinks strategically, and sees the broader organizational picture.
• Ability to remain composed, adaptable, and solution-focused in a fast-paced environment.
• Demonstrated professionalism, persistence, discretion, and sound decision-making.
• Excellent written and verbal communication skills with the ability to communicate clearly, accurately, and effectively with diverse stakeholders.

Among the many programs at the Atlanta Speech School, children and adults with hearing loss and language processing difficulties are served. Therefore, the clarity and accuracy of an applicant’s speech and language may be part of the hiring decision as they relate to performing the essential functions of the position.

Salary: Salary is commensurate with credentials and experience.

Benefits:

This 220-day full-time position offers a generous benefits package, including health/dental/life/vision and long-term disability insurance; the School subsidizes health insurance premiums for staff and their families. Other benefits include a Flexible Spending Account; a 403(b) Plan; cost reductions for some Atlanta Speech School services; complimentary meals during working hours; and accrued sick leave.

To Apply:

Please submit the following documents to ensure your information is considered: cover letter, resume, and a written submission describing how your skills, talents, and/or expertise could benefit the Rollins Center for Language & Literacy.