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At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, leadership programs...and more
Location: On-Site
Strong customer care experience preferred
The Food and Nutrition Associate prepares, portions, and serves food items for patients on general and modified diets as well as for retail food service and catering operations. This role assists with meal assembly, food service station setup, and food distribution while maintaining high standards of food safety, sanitation, and customer service.
The Food Service Worker ensures compliance with food safety and infection control policies, supports meal service operations, and maintains a clean and organized work environment to support the overall goals of the Food and Nutrition Services department.
RESPONSIBILITIESFood Preparation and Meal Service
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Prepare, portion, and serve food items for patient meals, retail service, and catering operations.
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Set up meal service stations and ensure appropriate food presentation and portion control.
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Assemble and serve meals according to selected menus and dietary guidelines.
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Assist with patient tray assembly and food distribution as needed.
Food Handling and Safety
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Follow all food safety, sanitation, and infection control policies and procedures.
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Perform proper and frequent hand hygiene and use protective equipment to prevent transmission of foodborne illnesses.
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Take and record temperatures of food and food service equipment and document results according to department procedures.
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Use FIFO (First-In, First-Out) protocols for food storage and rotation.
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Label and date food items appropriately.
Equipment Operation and Dishwashing
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Load, operate, and unload commercial dishwashing equipment.
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Wash dishes, flatware, and serving utensils according to sanitation standards.
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Operate selected food production or service equipment as needed.
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May operate a cash register to process and verify payments for retail food services.
Inventory and Food Storage
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Receive deliveries and store food items and supplies appropriately.
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Requisition or retrieve ingredients from storage areas according to menu or recipe requirements.
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Ensure proper labeling, dating, and storage of food products.
Cleaning and Sanitation
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Maintain clean and sanitary food preparation areas and equipment.
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Clean and organize work areas throughout the shift.
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Mop floors, wash tables, counters, walls, and kitchen surfaces.
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Empty and clean trash containers and remove waste from kitchen areas.
Transportation and Meal Delivery
Customer Service and Team Communication
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Report concerns related to food quality, service issues, or patient/customer feedback.
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Communicate recommendations for service improvements to supervisors.
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May receive training to assist with basic cooking or baking tasks.
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Perform other duties as assigned to support department operations.
MINIMUM QUALIFICATIONSEducation
High School Diploma or equivalent preferred.
Experience
Knowledge, Skills, and Abilities
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Ability to read, write, and follow instructions.
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Demonstrated skills in customer service, critical thinking, and problem solving.
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Strong verbal and written communication skills.
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Ability to make sound judgments while processing information quickly in a fast-paced environment.
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Basic computer skills including the ability to:
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequ