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Flexible Remote Operations Manager Jobs in Oregon

MNCP Staffing

Operations Manager

OR · Remote

Remote Candidate Requirement This is a fully remote position. Remote applicants will only be ... Manage escalated client issues with urgency and professionalism; serve as the operational point of ...

Exol

Legal Operations Manager

OR · Remote

$120K - $165K/yr

You will play a critical role in managing the administrative and operational pillars of a fast ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

Underdog

Marketing Operations Manager

OR · Remote

$112K - $140K/yr

Unlimited PTO for full-time employees (we're extremely flexible with the exception of the first few ... Claude and ChatGPT enterprise accounts #LI-REMOTE

Cisco

Sales Operations Manager (Remote)

OR · On-site +1

$115K - $147K/yr

Own end-to-end management of the sales forecasting process including data analysis and ... Exempt employees participate in Cisco's flexible vacation time off program, which has no defined ...

360training

Product Marketing Operations Manager

$153K/yr

This is a remote position, and we are looking to hire in the following states: AZ, FL, GA, NJ, PA ... Flexible time off and company recognized holidays * 401k Pension Plan with company match ...

Exol

Start-Up Operations Manager, DTC Launch

OR · Remote

What we need Exol is seeking an experienced operations manager to lead day-to-day execution for ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

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Flexible Remote Operations Manager information

What does a flexible remote operations manager do?

A Flexible Remote Operations Manager oversees day-to-day operations for a company or department while working remotely and often with a flexible schedule. Their responsibilities include coordinating teams, optimizing workflows, managing resources, and ensuring that business objectives are met efficiently from a remote location. They use various digital tools to communicate, track progress, and solve problems, adapting to changing needs and schedules. This role requires strong organizational, communication, and leadership skills, as well as the ability to manage remote teams effectively.

What are the key skills and qualifications needed to thrive as a flexible remote operations manager?

To thrive as a Flexible Remote Operations Manager, you need strong organizational, project management, and leadership abilities, usually backed by a bachelor's degree in business, management, or a related field. Familiarity with digital collaboration tools like Slack, Asana, and Zoom, as well as experience with process optimization and data analysis platforms, is common. Excellent communication, adaptability, and problem-solving skills help you excel in remote and dynamic environments. These competencies ensure efficient operations, seamless team coordination, and effective achievement of organizational goals regardless of location.

How does a flexible remote operations manager typically collaborate with distributed teams across different time zones?

A Flexible Remote Operations Manager often coordinates with teams and stakeholders located in various time zones, which requires strong communication and organizational skills. They usually leverage digital collaboration tools like project management platforms, video conferencing, and instant messaging to ensure seamless information flow and accountability. Scheduling regular check-ins and maintaining clear documentation helps bridge time differences and keep projects on track. Being adaptable and proactive in addressing potential miscommunications is key to successful remote operations management.

What is the difference between Flexible Remote Operations Manager vs Remote Project Coordinator?

AspectFlexible Remote Operations ManagerRemote Project Coordinator
Required CredentialsExperience in operations, project management certifications (e.g., PMP), strong communication skillsProject management experience, basic certifications preferred, excellent organizational skills
Work EnvironmentOversees multiple teams, manages workflows, strategic planning in a remote settingSupports project teams, coordinates tasks, tracks project progress remotely
Employer & Industry UsageUsed across industries like tech, logistics, and services for operational oversightCommon in marketing, IT, and consulting firms for project execution

The Flexible Remote Operations Manager focuses on overseeing overall operations and strategic planning remotely, while the Remote Project Coordinator handles specific project tasks and team coordination. Both roles require strong communication skills and remote work experience, but the Operations Manager has broader responsibilities in managing workflows and processes.

What are the most commonly searched types of Remote Operations Manager jobs in Oregon? The most popular types of Remote Operations Manager jobs in Oregon are:
What are popular job titles related to Flexible Remote Operations Manager jobs in Oregon? For Flexible Remote Operations Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Flexible Remote Operations Manager jobs in Oregon look for? The top searched job categories for Flexible Remote Operations Manager jobs in Oregon are:
Flexible Remote Operations Manager jobs near you

Operations Manager

MNCP Staffing

OR • Remote

Full-time

Re-posted 10 days ago

Job description

My Next Career Path Staffing – With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Remote Candidate Requirement
This is a fully remote position. Remote applicants will only be considered if they have a minimum of 5 years of direct operations leadership experience within an employment background screening company

Position Summary
The Operations Manager is responsible for overseeing day-to-day screening operations, managing service delivery, developing and enforcing standard operating procedures, improving operational efficiency, supporting financial management, and leading a high-performing team. The successful candidate will be comfortable wearing multiple hats while maintaining strong attention to detail, accountability, urgency, and professionalism.

Essential Duties & Responsibilities
  1. Recruit, hire, onboard, and develop a high-performing team of screening specialists, verifications staff, and operational support personnel.
  2. Set clear performance expectations; conduct regular one-on-one meetings, coaching sessions, and performance reviews.
  3. Manage daily workflow distribution and staffing levels to ensure consistent SLA and turnaround time compliance.
  4. Build and execute training programs to upskill staff across FCRA compliance, quality standards, and platform proficiency.
  5. Foster a team culture defined by accountability, urgency, professionalism, and continuous improvement.
  6. Lead end-to-end onboarding for new clients, including package configuration, system setup, compliance review, and go-live support.
  7. Partner with sales leadership to ensure seamless hand-offs from contract execution to active screening delivery.
  8. Manage escalated client issues with urgency and professionalism; serve as the operational point of contact for service delivery concerns.
  9. Conduct client business reviews to communicate performance, identify service gaps, and strengthen relationships.
  10. Develop and maintain client-facing SOPs, onboarding guides, and service configuration documentation.
  11. Maintain a thorough understanding of each client's unique screening program, industry regulations, and custom workflow requirements.
  12. Manage relationships with court runners, criminal data providers, drug testing labs, occupational health networks, and third-party fulfillment partners.
  13. Evaluate and hold vendors accountable for turnaround time, accuracy, geographic coverage, and cost; lead contract negotiations and renewals.
  14. Identify, vet, and onboard new vendor and data source partners to expand service coverage or fill gaps.
  15. Track court closures, data source changes, and repository disruptions; proactively communicate impacts to clients and leadership.
  16. Implement corrective action plans for underperforming vendors and escalate critical issues to leadership.
  17. Identify opportunities to leverage AI tools, RPA, and workflow automation to eliminate manual tasks, reduce errors, and increase throughput.
  18. Design, document, implement, and continuously improve Standard Operating Procedures (SOPs) and workflow governance across all operational functions.
  19. Lead structured process improvement initiatives to optimize service delivery, reduce turnaround time, and improve quality.
  20. Collaborate with technology partners to drive platform enhancements, system integrations, and automation roadmap priorities.
  21. Review and scale operational systems and tools to support continued business growth.
  22. Establish, monitor, and report on KPIs including order volume, turnaround time, quality/error rates, and client satisfaction metrics.
  23. Build and maintain operational dashboards that provide real-time visibility into team and business performance.
  24. Collaborate with management on operational planning, budgeting, forecasting, staffing decisions, and growth initiatives.
  25. Manage operational costs and identify opportunities to improve margin, reduce waste, and increase profitability.
  26. Ensure all operational processes comply with the Fair Credit Reporting Act (FCRA), applicable state screening laws, EEOC guidelines, and ban-the-box regulations.
  27. Manage adverse action workflows, dispute procedures, and candidate data privacy requirements in accordance with applicable federal and state law.
  28. Support PBSA accreditation readiness and stay current on evolving federal, state, and local background screening regulations.
  29. Conduct internal quality audits to identify compliance gaps and implement corrective measures proactively.
Requirements / Qualifications
  1. Minimum 5 years of operations leadership experience within an employment background screening company.
  2. Hands-on knowledge of criminal searches, employment and education verifications, drug testing coordination, and end-to-end screening workflows.
  3. Working knowledge of FCRA compliance, adverse action processes, dispute handling, and background screening industry best practices.
  4. Familiarity with PBSA (formerly NAPBS) standards and accreditation requirements.
  5. Proven people leadership and performance management experience, including hiring, coaching, accountability, and team development.
  6. Experience creating, documenting, and implementing SOPs, quality controls, and operational frameworks in a service-delivery environment.
  7. Demonstrated ability to analyze workflows, identify inefficiencies, and implement lasting, scalable process improvements.
  8. Track record of scaling operational teams and systems during periods of rapid business growth.
  9. Project management experience with the ability to manage multiple competing priorities in a fast-paced environment.
  10. Hands-on experience with AI tools, RPA platforms, or workflow automation to drive measurable efficiency gains.
  11. Experience with CRM, ATS, case management systems, or screening platforms (e.g., Checkr, Sterling, HireRight, Accurate Background, or similar).
  12. Strong analytical and data skills with the ability to build reports, interpret operational metrics, and translate insights into business decisions.
  13. Proficiency with productivity and collaboration tools including Google Workspace, Microsoft 365, and project management platforms.
  14. Experience managing operational budgets, forecasting, and business performance reporting.
  15. Excellent written and verbal communication skills with the ability to present to clients and executive leadership.
  16. Ability to operate effectively and independently in a fast-paced, remote environment.
  17. Strong organizational skills with exceptional attention to detail and a bias toward urgency and follow-through.
  18. PBSA certification or FCRA Basic/Advanced Certification.
  19. Lean or Six Sigma Green Belt certification.
  20. Experience leading structured continuous improvement projects.
  21. Experience with drug testing collection networks, MRO services, and DOT-regulated testing programs.
  22. Familiarity with occupational health screening services and third-party administrator (TPA) relationships.
  23. Experience with Salesforce, HubSpot, Zendesk, or similar CRM/ticketing platforms
  24. Experience partnering with Sales and Client Success teams to support growth and client retention.