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Flexible Insurance Call Center Jobs in Springfield, MA

Loyal Benefit Group

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Life Insurance Agent- Free Leads + Elite Training

Hartford, CT · Remote

$80K - $150K/yr

Flexible but structure that the right kind of candidate thrives in. * A remote , work-from-home ... Professionals with prior experience in sales, healthcare, education, call center, or customer ...

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Flexible Insurance Call Center information

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$10

$17

$24

How much do flexible insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for flexible insurance call center in Springfield, MA is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Insurance Call Center jobs in Springfield, MA? The most popular types of Insurance Call Center jobs in Springfield, MA are:
What are popular job titles related to Flexible Insurance Call Center jobs in Springfield, MA? For Flexible Insurance Call Center jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Flexible Insurance Call Center jobs in Springfield, MA look for? The top searched job categories for Flexible Insurance Call Center jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Flexible Insurance Call Center jobs? Cities near Springfield, MA with the most Flexible Insurance Call Center job openings:
Flexible Insurance Call Center jobs near you
Infographic showing various Flexible Insurance Call Center job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,685 per year, or $17.2 per hour.

Bilingual Scheduling Center Agent

Aspen Dental

Bloomfield, CT

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.  

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.  

We have full-time and part-time positions available. Virtual training classes begin soon, don’t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people’s lives. Most importantly, you’ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same. 

Job Duties: 

  • Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services,  

  • Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns 

  • Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals.  

  • Additional duties as assigned by the Call Center Leadership team 

Job Requirements: 

  • High School Diploma or equivalent required 

  • Must be professionally proficient in both English and Spanish 

  • 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred  

  • Desire to succeed in a fast-paced, goal and consumer driven environment  

  • Communication skills, with the ability to speak clearly and professionally  

  • Tech-savvy - Ability to navigate provided technology efficiently 

  • Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload 

  • Must have a quiet, HIPPA compliant, private workspace   

  • Some evening and weekend scheduling availability required 

Compensation and Benefits:  

  • Pay rate: $17.00/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days.   

  • Various full and part-time shifts available 

  • Comprehensive Health, Dental and Vision insurance offerings 

  • Paid time off 

  • 401K – with generous company match  

Apply today for immediate consideration and begin your career journey with Aspen Dental!  


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