Flexible Community Outreach Jobs (NOW HIRING)

Overviewof theCommunity Outreach Specialist

At Wayspring,we'recommitted to making healthcare more accessible for people who need it most. As a Community Outreach Specialist,you'llplay a key role in connecting individualstothe support and services we offer, helping them take the first step toward better health.You'llreach out to eligible members in the community, often those who may be harder to reach orcurrentlydisengaged from care. This role is a great fit for someonewho'spersonable, adaptable, and comfortable navigating a variety of community settings. Your communication skills and compassion will help build trust and open doors for those who may feel left out of the healthcare system.Thisisn'tjust outreach-it'sconnection, trust-building, and creating a ripple of change in people's lives. Ifyou'relooking for a meaningful role where you can support others and make a difference in your local community,we'dlove tospeak with you.

Thisrolerequires regular daytime travel to meet members inand around thegreater Rockford, IL area-mileagereimbursement is included!

Click Hereto see a day in the lifeofa Community Outreach Specialist at Wayspring!

Why Wayspring?

We are passionate about breaking barriers alongside those facing substance usedisorder. Whetheryou'rein the field or in the corporate office - our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmentaltrainingsare thenorm -you grow, we grow. At Wayspring, wedon'tjust see you as anemployee,we see you for who you are. a whole-person - with hobbies, pets, families, and lives outside of work. Our flexible schedule and flexible work environment options help you to create andmaintainthe work-life balance you need most.

Responsibilitiesof theCommunity Outreach Specialist

• Facilitatesand securesenrollments from members in the community toparticipateinWayspring'sservices
• Acts quickly to assess member needs and triage accordingly
• Successfully engages members and provides them with an educational overview of Wayspring'sservice offerings
• Securesverbal and written consent, and obtainsappropriate paperworkfor services,includingconsent to clinic services and release of information forms,from members toparticipateinWayspring's services
• Secures members' first appointment with clinical services
• Providesfrequent touchpoints to enrolled caseload and ability to assessindividual member needs
• Initiatescreative strategies tofacilitate member contact
• Incorporatesrecovery support and harm reduction themes into engagement
• Regularly reviewsmember profile forSDoH and clinical updates
• Maintainsperformance accountability around member enrollmentandclinic conversion, and achievesperformance targets
• Adheres to Wayspring information security and privacy requirement

Requirements & Preferred Qualifications

• Minimum of three (3) years of experience in a community outreach role, with preferredexperience around street outreach
• Bachelor's degree or work experience equivalent in a relevant field
• Demonstrated ability working in a matrixed environment
• The ability to communicate effectively and persuasively is required
• Strong verbal, written, and presentation skills, with the ability to communicate complex information clearly and professionally
• Exceptional verbal de-escalation skills and crisis management
• Experience with CRM, EHR, or similar platforms is preferred
• Ability to travel as business needs require (community-based role). Mileage reimbursement is provided.

Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seekdifferent backgrounds, perspectives, and experiences-because we believe that drives better performance and innovation.We'recommitted toidentifyingand removing barriers for the communities we serve.

Benefit Summary

Creatinga greatemployee experience takes more than justperks-butlet'sbe real, those matter too.Here'showwe're building a company where you, your family, your pets, and your passions can thrive.

• Comprehensive Medical, Dental and Vision Insurance options - including options for your pets!
• Company funded HSA + Monthly Gym Allowance
• Paid parental leave - all parents included!
• Company paid short term disability, long term disability and life insurance
• 401k with company match
• Premium Employee Assistance Program, inclusive of counseling sessions
• Pardon and Expungement Scholarship Program
• Company Contributions to Future Minded Savings (HSA and Emergency savings fund)
• Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays
• Company 2 week paid sabbatical program!
• Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!