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Flex Time Dynamic Bdc Jobs in Ohio (NOW HIRING)

Chevrolet Of Troy

BDC Manager

Troy, OH · On-site

Supportive and dynamic work environment. * Employee discounts on Chevrolet vehicles and services ... Paid time off * company discounts * Paid training About the Company Chevrolet Of Troy is a trusted ...

Chevrolet Of Troy

BDC Manager

Troy, OH · On-site

Supportive and dynamic work environment. * Employee discounts on Chevrolet vehicles and services ... Paid time off * company discounts * Paid training About the Company Chevrolet Of Troy is a trusted ...

State of Ohio

BWC Attorney 3 (P.N. 20067640)

Columbus, OH · On-site

$63 - $89/hr

BWC is a dynamic organization that offers career opportunities across many different disciplines ... Flex-time schedules are based on operational need and require supervisor approval. What You'll Be ...

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Flex Time Dynamic Bdc information

What is a Flex Time Dynamic BDC?

A Flex Time Dynamic BDC (Business Development Center) refers to a team or department within a company, often in automotive dealerships, that manages customer communications, appointment scheduling, and lead follow-up with flexible working hours. The 'Flex Time' component means that employees can work variable schedules rather than traditional set hours, allowing for better coverage during peak times and improved work-life balance. The 'Dynamic' aspect indicates adaptability in handling various customer engagement tasks, such as phone calls, emails, and online chats, to maximize sales opportunities and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Business Development Center (BDC) representative?

To thrive as a BDC Representative, strong communication skills, customer service expertise, and sales knowledge are essential, often supported by a high school diploma or relevant experience. Familiarity with CRM software, phone systems, and lead management tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask help candidates excel in a fast-paced environment. These skills enable representatives to effectively engage leads, nurture client relationships, and contribute to overall business growth.

What are some common challenges faced by Flex Time Dynamic BDC representatives, and how can they be addressed?

Flex Time Dynamic BDC representatives often navigate challenges such as balancing fluctuating call volumes, adapting to varying customer inquiries, and maintaining effective communication within a flexible schedule. To address these, it's important to develop strong time-management skills, stay organized with CRM tools, and participate in regular team huddles or training sessions. Open communication with supervisors and colleagues also helps ensure everyone remains aligned and supports a collaborative environment, even with dynamic work hours.

What are popular job titles related to Flex Time Dynamic Bdc jobs in Ohio?

For Flex Time Dynamic Bdc jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Flex Time Dynamic Bdc jobs in Ohio look for?

The top searched job categories for Flex Time Dynamic Bdc jobs in Ohio are:

What cities in Ohio are hiring for Flex Time Dynamic Bdc jobs?

Cities in Ohio with the most Flex Time Dynamic Bdc job openings:

Flex Time Dynamic Bdc jobs near you

BDC Manager

Chevrolet Of Troy

Troy, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Chevrolet Of Troy is seeking a dedicated and motivated BDC Coach AKA manager to join our team in Troy, OH. In this role, you will be responsible for leading and developing the Business Development Center team to ensure exceptional customer service and efficient lead management, driving dealership growth and success. Please submit your resume, or call Josh Burkhart at 937-335-0096 TODAY. 

Responsibilities
  • Coach and mentor BDC team members to enhance their performance and professional development.
  • Oversee daily operations of the Business Development Center, ensuring prompt and effective responses to customer inquiries.
  • Analyze lead generation metrics and implement strategies to maximize conversion rates.
  • Collaborate with sales and service departments to align goals and improve customer experience.
  • Maintain accurate records of communications and follow-ups with potential and existing customers.
  • Provide regular performance reports and insights to dealership management.
Requirements
  • Proven experience in a BDC role or similar customer-focused position within the automotive industry.
  • Strong leadership and coaching skills with the ability to motivate and guide a team.
  • Excellent communication and interpersonal abilities.
  • Proficiency with CRM systems and Microsoft Office Suite. We use Vinsolutions. 
  • Ability to analyze data and make informed decisions to improve processes.
  • Highly organized and detail-oriented with a customer-first mindset.
  • Provide monthly charts to leadership team
Benefits
  • Competitive compensation package (details to be discussed during the interview process).
  • Opportunities for professional growth and advancement within the company.
  • Supportive and dynamic work environment.
  • Employee discounts on Chevrolet vehicles and services.
  • 401K with 4% match
  • Healthcare, Dental, Vision 
  • Paid time off
  • company discounts 
  • Paid training 
About the Company

Chevrolet Of Troy is a trusted automotive dealership dedicated to providing outstanding customer service and quality vehicles to the Troy, OH community. With a commitment to excellence and a focus on customer satisfaction, we strive to create a welcoming and rewarding experience for both our customers and employees. We are equal opportunity employer.  

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