BDC Manager
Sheffield Village, OH · On-site
Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking ... Be the group's champion for our CRM and equity mining tools. * Assist with the creation and ...
BDC Manager
Sheffield Village, OH · On-site
Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking ... Be the group's champion for our CRM and equity mining tools. * Assist with the creation and ...
Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking ... Be the group's champion for our CRM and equity mining tools. * Assist with the creation and ...
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Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking ... Be the group's champion for our CRM and equity mining tools. * Assist with the creation and ...
BDC Manager
Elyria, OH · On-site
Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking ... Be the group's champion for our CRM and equity mining tools. * Assist with the creation and ...
BDC Manager
Elyria, OH · On-site
Internet Director / BDC Manager About the Job Mike Bass Ford-Mazda of Sheffield Village is looking ... Be the group's champion for our CRM and equity mining tools. * Assist with the creation and ...
Customer Service/Internet BDC Representative
Columbus, OH · On-site
$15.50 - $21/hr
Our dealership is busy one and our small team is adding a position to assist in answering the many ... Respond to request from internet inquiries via phone, text and email using our CRM. This will ...
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Customer Service/Internet BDC Representative
Columbus, OH · On-site
$15.50 - $21/hr
Our dealership is busy one and our small team is adding a position to assist in answering the many ... Respond to request from internet inquiries via phone, text and email using our CRM. This will ...
BDC Representative
Findlay, OH · On-site
$14 - $18.75/hr
A BDC utilizes our online e-Leads program to assist customers in the search of a new vehicle through phone calls, email, and text. Reports To: Business Development Manager Job Duties: Contact new and ...
BDC Representative
Findlay, OH · On-site
$14 - $18.75/hr
A BDC utilizes our online e-Leads program to assist customers in the search of a new vehicle through phone calls, email, and text. Reports To: Business Development Manager Job Duties: Contact new and ...
BDC Associate
$40K - $55K/yr
... assist customers in shopping for their next vehicle. This position requires one to respond to ... contact management program to update customer files with proper notes of contact, emails sent ...
BDC Associate
$40K - $55K/yr
... assist customers in shopping for their next vehicle. This position requires one to respond to ... contact management program to update customer files with proper notes of contact, emails sent ...
BDC Associate
$40K - $55K/yr
... assist customers in shopping for their next vehicle. This position requires one to respond to ... Utilize contact management program to update customer files with proper notes of contact, emails ...
BDC Associate
$40K - $55K/yr
... assist customers in shopping for their next vehicle. This position requires one to respond to ... Utilize contact management program to update customer files with proper notes of contact, emails ...
BDC Customer Care Specialist
Dayton, OH · On-site
$80K - $80K/yr
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Utilize CRM tracking system daily. Qualifications: * At least one previous role based in customer ...
BDC Customer Care Specialist
Dayton, OH · On-site
$80K - $80K/yr
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Utilize CRM tracking system daily. Qualifications: * At least one previous role based in customer ...
Service BDC Associate
Euclid, OH · On-site
$14 - $19.50/hr
... assist customers regarding their vehicle and recall needs, making appointments for clients ... Utilize contact management program to update customer files with proper notes of contact, emails ...
Service BDC Associate
Euclid, OH · On-site
$14 - $19.50/hr
... assist customers regarding their vehicle and recall needs, making appointments for clients ... Utilize contact management program to update customer files with proper notes of contact, emails ...
Service BDC Associate
$14 - $19.50/hr
... assist customers regarding their vehicle and recall needs, making appointments for clients ... contact management program to update customer files with proper notes of contact, emails sent ...
Service BDC Associate
$14 - $19.50/hr
... assist customers regarding their vehicle and recall needs, making appointments for clients ... contact management program to update customer files with proper notes of contact, emails sent ...
Service BDC Associate
Cleveland, OH · On-site
$14 - $19.50/hr
... assist customers regarding their vehicle and recall needs, making appointments for clients ... Utilize contact management program to update customer files with proper notes of contact, emails ...
Service BDC Associate
Cleveland, OH · On-site
$14 - $19.50/hr
... assist customers regarding their vehicle and recall needs, making appointments for clients ... Utilize contact management program to update customer files with proper notes of contact, emails ...
BDC Agent - Call Center Representative
Cincinnati, OH · On-site
$16 - $19/hr
Generous employee discounts on vehicles, parts, and services Requirements Responsibilities * Assist ... Maintain accurate records of all customer interactions in our CRM * Collaborate with sales team to ...
BDC Agent - Call Center Representative
Cincinnati, OH · On-site
$16 - $19/hr
Generous employee discounts on vehicles, parts, and services Requirements Responsibilities * Assist ... Maintain accurate records of all customer interactions in our CRM * Collaborate with sales team to ...
BDC Agent - Call Center Representative
Cincinnati, OH · On-site
$16 - $19/hr
Generous employee discounts on vehicles, parts, and services Requirements Responsibilities * Assist ... Maintain accurate records of all customer interactions in our CRM * Collaborate with sales team to ...
BDC Agent - Call Center Representative
Cincinnati, OH · On-site
$16 - $19/hr
Generous employee discounts on vehicles, parts, and services Requirements Responsibilities * Assist ... Maintain accurate records of all customer interactions in our CRM * Collaborate with sales team to ...
BDC Associate
Elyria, OH · On-site
$40K - $55K/yr
... assist customers in shopping for their next vehicle. This position requires one to respond to ... Utilize contact management program to update customer files with proper notes of contact, emails ...
BDC Associate
Elyria, OH · On-site
$40K - $55K/yr
... assist customers in shopping for their next vehicle. This position requires one to respond to ... Utilize contact management program to update customer files with proper notes of contact, emails ...
BDC Customer Care Specialist
Dayton, OH · On-site
$16.50 - $21.75/hr
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
BDC Customer Care Specialist
Dayton, OH · On-site
$16.50 - $21.75/hr
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
BDC Customer Care Specialist
Dayton, OH · On-site
$16.50 - $21.75/hr
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
BDC Customer Care Specialist
Dayton, OH · On-site
$16.50 - $21.75/hr
You will assist the customer with questions regarding the company, perspective vehicles, and their ... Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer ...
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant New & Used Car Manager Location: Charlie's Dodge CJR Employment Type: Full-Time Reports ... Strong understanding of BDC processes and integration with sales Compensation & Benefits
Assistant Bdc Manager information
What are common challenges faced by an assistant BDC manager in a dealership setting?
As an Assistant BDC Manager, you may encounter challenges such as maintaining high response rates to customer inquiries, ensuring consistent follow-up by the team, and adapting to evolving technology platforms used for customer relationship management. Balancing administrative tasks with coaching and motivating your BDC representatives can also be demanding. Effective communication and adaptability are key to overcoming these obstacles and driving team performance in a fast-paced dealership environment.
What skills and qualifications are needed to be an assistant BDC manager?
To thrive as an Assistant BDC Manager, you need strong organizational, sales, and customer service skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, phone systems, and lead management tools is typically required. Excellent communication, leadership, and problem-solving abilities help you motivate teams and build customer trust. These competencies are crucial for maximizing lead conversion, ensuring smooth operations, and driving business growth in a competitive market.
What is an assistant BDC manager?
Assistant BDC Managers are professionals who support the Business Development Center (BDC) operations in automotive dealerships or similar businesses. They help oversee the BDC team, manage customer leads, monitor performance metrics, and ensure effective communication between customers and the sales team. Their role often includes training staff, assisting with scheduling, and implementing strategies to improve customer engagement and sales opportunities. Assistant BDC Managers play a key part in maintaining high customer satisfaction and achieving sales goals.
What are popular job titles related to Assistant Bdc Manager jobs in Ohio?
For Assistant Bdc Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Assistant Bdc Manager jobs in Ohio look for?
The top searched job categories for Assistant Bdc Manager jobs in Ohio are:
What cities in Ohio are hiring for Assistant Bdc Manager jobs?
Cities in Ohio with the most Assistant Bdc Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 25 days ago
Job description
Internet Director / BDC Manager
About the Job
Mike Bass Ford-Mazda of Sheffield Village is looking for an experienced automotive Internet/BDC Manager to join our team. Family owned and operated for 40+ years, Mike Bass Ford-Mazda has been a sales volume leader for the Ford and Mazda brands. Our decades of leadership and success stems from our talented and tenured team.
Our Internet Department is essential to our continued success, and we need an individual that is highly skilled, polished, professional, enthusiastic, and determined to succeed in a fast-paced environment.
This is an excellent opportunity for the right candidate. Candidates must possess excellent communication skills and have a strong team-oriented work ethic. Whether you are searching for a new opportunity or the next opportunity in automotive, we offer an opportunity for growth and a long-term career.
We look forward to speaking with you!
Job Responsibilities
- Manage all aspects of BDC department and the staffing of team members.
- Develop and implement the group’s lead process, including email templates and phone scripts.
- Oversight to the response of leads and ensuring proper and professional follow-up.
- Manage digital technologies used for lead generation/handling (i.e., digital retailing and chat).
- Be the group’s champion for our CRM and equity mining tools.
- Assist with the creation and tracking of performance for sales and marketing efforts.
- Assist with managing digital marketing tools and strategies.
Job Requirements
- Previous automotive sales and/or management experience is highly preferred.
- Excellent verbal/written communication, phone skills, and presentation skills are a must.
- Must have a valid Ohio license, with a clean motor vehicle record, and ability to pass a background check
Dealership Benefits:
- Very competitive compensation
- Medical, dental, and vision plans offered
- 401(k) retirement plan
- Life insurance
- Vehicle purchase discounts
- Paid holidays and PTO
- Continuing education and training
About Mike Bass Ford
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Elyria, OH, US
Year founded
1978