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Flex Schedule Directv Customer Service Representative Jobs in Rio Rancho, NM

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

U-Haul

Customer Service Representative

Rio Rancho, NM

$15 - $20.50/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

U-Haul

Customer Service Representative

Albuquerque, NM

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping ... Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus!

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Flex Schedule Directv Customer Service Representative information

See Rio Rancho, NM salary details

$9

$17

$25

How much do flex schedule directv customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for flex schedule directv customer service representative in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Schedule DirecTV Customer Service Representative, and why are they important?

To excel as a Flex Schedule DirecTV Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic troubleshooting tools is typically required. Outstanding patience, adaptability, and active listening help you stand out when addressing diverse customer needs and schedules. These skills ensure efficient issue resolution, high customer satisfaction, and effective service delivery in a dynamic environment.

What are the typical challenges faced by Flex Schedule DIRECTV Customer Service Representatives, and how can new hires best prepare for them?

Flex Schedule DIRECTV Customer Service Representatives often encounter challenges such as managing fluctuating call volumes, adapting to a variable work schedule, and addressing a wide range of customer inquiries or technical issues. New hires can best prepare by developing strong time-management skills, being adaptable to schedule changes, and familiarizing themselves with DIRECTV’s products and troubleshooting procedures. Additionally, cultivating patience and clear communication will help in delivering effective solutions and maintaining customer satisfaction.

What are Flex Schedule DIRECTV Customer Service Representatives?

Flex Schedule DIRECTV Customer Service Representatives are professionals who assist DIRECTV customers with inquiries, technical support, and account management while working flexible hours. Their responsibilities include answering questions about services, troubleshooting issues, processing payments, and resolving complaints. The 'flex schedule' aspect allows these representatives to choose from a range of shifts or adjust their work hours to better fit their personal schedules. This role is ideal for those who need a non-traditional work schedule and enjoy helping others solve problems. Excellent communication and problem-solving skills are essential for success in this position.

What is the difference between Flex Schedule Directv Customer Service Representative vs Flex Schedule Comcast Customer Service Representative?

AspectFlex Schedule Directv Customer Service RepresentativeFlex Schedule Comcast Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageTelecommunications, satellite TV servicesCable TV, internet, and phone services
Common Search IntentComparing customer service roles in satellite TV companiesComparing customer service roles in cable TV companies

The main difference between a Flex Schedule Directv Customer Service Representative and a Flex Schedule Comcast Customer Service Representative lies in the industry focus. Directv representatives handle satellite TV services, while Comcast representatives work with cable TV, internet, and phone services. Both roles require similar credentials and work environments, but they serve different companies within the telecommunications industry.

What are popular job titles related to Flex Schedule Directv Customer Service Representative jobs in Rio Rancho, NM? For Flex Schedule Directv Customer Service Representative jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Flex Schedule Directv Customer Service Representative jobs in Rio Rancho, NM look for? The top searched job categories for Flex Schedule Directv Customer Service Representative jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Flex Schedule Directv Customer Service Representative jobs? Cities near Rio Rancho, NM with the most Flex Schedule Directv Customer Service Representative job openings:
Flex Schedule Directv Customer Service Representative jobs near you

Customer Service Rep (CSR)

Signature Heating Cooling and Plumbing

Albuquerque, NM • On-site

$18 - $22/hr

Full-time

Posted 19 days ago

Job description

Job Summary

The Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through demonstration of skill and expertise in general customer service, and Signature product knowledge. The CSR fosters trust in every interaction and maximizes customer satisfaction to grow and maintain customer relationships, and guarantee repeat business.

Reports To:

Customer Service Manager

Duties & Responsibilities

  • Answer inbound calls quickly and professionally.
  • Perform outbound calls to customers with intent to schedule by offering specials or reminders of routine service.
  • Communicate with customers verbally, by text, and by email correspondence.
  • Accurately book appointments for All Departments
  • Utilize good judgment and understanding of company policies to effectively make decisions and resolve customer issues.
  • Maintain daily performance goals.
  • Maintain product knowledge of VIP Membership plans and provide options to customers as sales.
  • Maintain and update Service Titan with complete & accurate information.
  • Perform On Call duties in weekly On Call rotation.
    • This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.

Competencies for Success

  • Customer Focus
  • Communication
  • Dependability & Productivity
  • Interpersonal Skills
  • Organization Skills
  • Quality
  • Results Orientation
  • Adaptability
  • Initiative
  • Problem Solving
  • Results Driven
  • Sense of Urgency
  • Teamwork

Required Skills & Abilities

  • HVAC & Plumbing knowledge preferred
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high volume call center environment.
  • Open to feedback to support your performance and development.
  • Willingness to learn new skills and ability to adjust to changes quickly.
  • Proficiency with computers (ability to navigate within multiple screens) & a good typist.
  • Very reliable and trustworthy

Education & Experience

  • High School Diploma or Higher preferred
  • Minimum 1 year of customer service experience preferred

Physical Demands

  • Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted.
  • Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time.

Work Environment & Conditions

  • Office environment.

Work Schedule

  • Schedules vary and may include: (days) M/T/W/Th/F, M/W/Th/F/Sat, M/T/W/F/Sat, and (times) 7A-3:30P, 7:30A-4P, 8:30A-5P, 9A-5:30P, and 11A-7:30P. Periodic rotational on-call work may also be required.

Remote Work Eligibility

  • Not Eligible

Travel Requirement

  • None

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