ZipRecruiter

Log In

1

Fixed Ops Director Jobs (NOW HIRING)

Swickard Auto Group

Service Manager

Wilsonville, OR · On-site

$150K - $250K/yr

... the fixed ops director, parts manager, and sales leadership to align departmental goals and drive profitability • Recruit, train, and retain top service talent - building bench strength and ...

Swickard Auto Group

Service Manager

San Francisco, CA · On-site

$180K - $300K/yr

... the fixed ops director, parts manager, and sales leadership to align departmental goals and drive profitability • Recruit, train, and retain top service talent - building bench strength and ...

Miller Hill Subaru

Service Porter

Hermantown, MN

$14.50 - $17.25/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

Miller Hill Subaru

Service Porter

Hermantown, MN

$14.50 - $17.25/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

Miller Hill Subaru

Service Porter

Hermantown, MN · On-site

$15 - $18/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

next page

Showing results 1-20

People also search for

All JobsFixed Ops Director Jobs

Fixed Ops Director information

See salary details

$10

$21

$48

How much do fixed ops director jobs pay per hour?

As of May 30, 2026, the average hourly pay for fixed ops director in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Ops Director, and why are they important?

To thrive as a Fixed Ops Director, you need extensive knowledge of dealership service, parts, and body shop operations, often supported by automotive management experience or relevant certifications. Familiarity with dealership management systems (DMS), inventory management software, and manufacturer warranty processes is crucial. Leadership, customer service orientation, and analytical thinking are standout soft skills for driving team performance and customer satisfaction. These skills and qualities ensure efficient operations, profitability, and a positive reputation for the dealership’s fixed operations department.

How does a Fixed Ops Director typically collaborate with service and parts department teams to improve operational efficiency?

A Fixed Ops Director works closely with both the service and parts departments, overseeing daily operations and implementing strategies to streamline workflows. This often involves coordinating regular meetings, setting performance metrics, and fostering open communication to address challenges quickly. By aligning goals across departments and ensuring everyone follows standardized processes, the Fixed Ops Director helps improve customer satisfaction, reduce wait times, and increase profitability. Collaboration also includes training staff and introducing new technologies to enhance service delivery.

What is a Fixed Ops Director?

A Fixed Ops Director oversees the fixed operations departments of an automotive dealership, which typically include service, parts, and sometimes the body shop. Their main responsibilities are to ensure these departments run efficiently, maintain customer satisfaction, and drive profitability. They manage staff, set goals, monitor financial performance, and implement processes that improve productivity and service quality. The Fixed Ops Director plays a crucial role in the overall success of a dealership by optimizing non-sales operations and ensuring a seamless customer experience.

What is the difference between Fixed Ops Director vs Service Manager?

AspectFixed Ops DirectorService Manager
Primary ResponsibilitiesOversees all fixed operations including service, parts, and body shop departmentsManages daily service department operations and customer service
Required CredentialsExperience in automotive service management, often with certifications like ASEExperience in service department, ASE certifications beneficial
Work EnvironmentExecutive level, strategic planning, cross-department coordinationOperational focus, direct interaction with technicians and customers

The Fixed Ops Director typically holds a higher-level, strategic role overseeing multiple departments, while the Service Manager focuses on daily service operations. Both roles require automotive service experience and certifications, but the Fixed Ops Director operates at a broader, more strategic level within the dealership.

More about Fixed Ops Director jobs
What cities are hiring for Fixed Ops Director jobs? Cities with the most Fixed Ops Director job openings:
What states have the most Fixed Ops Director jobs? States with the most job openings for Fixed Ops Director jobs include:
Fixed Ops Director jobs near you
Infographic showing various Fixed Ops Director job openings in the United States as of May 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $44,466 per year, or $21.4 per hour.
Commercial Truck Fixed Operations Coach

Commercial Truck Fixed Operations Coach

Chris Collins, Inc.

Dallas, TX

Full-time

Posted 12 days ago

Job description

Ready to Break Free from the Grind of the Dealership World?

You’ve built a top-performing service department.

 You know how to drive NPS/CSI, Profitability  and building a team.
But now you’re asking… “What’s next?”

If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot!

We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.

 What You'll Do

As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to:

  • Audit operations and identify profit leaks

  • Train advisors in real-world selling strategies

  • Coach managers in leadership, accountability, KPI mastery, and execution

  • Help teams transform not just numbers—but culture

You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation.  Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person.

 This Role Is Not for Everyone.

Before you apply, understand this:

You will travel— up to 3 weeks per month

You must thrive in unfamiliar environments 

You must be a self-starter who can command a room, earn trust, and drive change fast

You cannot rely on theory—you must bring real-world, documented service management success

No prior coaching experience needed—just a strong track record and a willingness to coach

 You Might Be a Fit If You Have:
  • 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
  • A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
  • A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
  • Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
  • Excellent communication skills; comfortable leading training sessions and working with all personalities.
  • Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
  • Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.
 Why Join Our Team & Thrive With Us?

We’re not just building better parts & service departments—we’re building a movement.

Our coaches enjoy:

  • Partnering with a respected leader in automotive coaching and fixed ops growth

  • Receive training in our proprietary service systems and tools

  • Collaborate with a team of high performers who value autonomy, integrity, and results

  • Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

Bonus Points If You Have:

  • Public speaking or training experience

  • Experience managing multiple locations or large-volume stores

  • A “roll-up-your-sleeves” attitude with a passion for fixing broken processes

 Ready to Make a Bigger Impact?

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.