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Fixed Ops Director Jobs (NOW HIRING)

Miller Hill Subaru

Service Porter

Hermantown, MN · On-site

$15 - $18/hr

Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly Job requirements: * Excellent customer service skills: Porters must have a positive ...

FARRIS MOTOR COMPANY

Parts Manager

Morristown, TN · On-site

$75K - $95K/yr

Review daily and monthly financial performance; present results to ownership and Fixed Ops Director * Ensure compliance with OEM parts policies, warranty parts retention requirements, and return ...

New

Ford of Oakland

Ford Service Manager

Oakland, CA

Contact our Fixed Ops Director for more information: Joe Hanson 916-412-2480 What We Offer: * Health, Dental, and Vision offered after 90 days * Each year we look to provide the very best insurance ...

Sanborn Chevrolet

Porter/Driver

Lodi, CA · On-site

$18 - $22/hr

Fixed Ops Director FLSA: Nonexempt, Hourly To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to ...

Cardinale Auto Group

Ford Service Manager

Oakland, CA · On-site

Contact our Fixed Ops Director for more information: Joe Hanson 916-412-2480 What We Offer: * Health, Dental, and Vision offered after 90 days * Each year we look to provide the very best insurance ...

Solera

Account Manager, Dealer Solutions

Manhattan, NY · On-site +1

Serve as the main point of contact for dealer leadership, including Dealer Principals, General Managers, Fixed Ops Directors, BDC Managers, and OEM field reps. * Build deep, trusted relationships ...

Cardinale Auto Group

Ford Technician

Oakland, CA · On-site

Contact our Fixed Ops Director for more information: Joe Hanson 916-412-2480 What We Offer * Health, Dental, and Vision offered after 90 days * Each year we look to provide the very best insurance we ...

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Fixed Ops Director information

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How much do fixed ops director jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for fixed ops director in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a Fixed Ops Director?

A Fixed Ops Director oversees the fixed operations departments of an automotive dealership, which typically include service, parts, and sometimes the body shop. Their main responsibilities are to ensure these departments run efficiently, maintain customer satisfaction, and drive profitability. They manage staff, set goals, monitor financial performance, and implement processes that improve productivity and service quality. The Fixed Ops Director plays a crucial role in the overall success of a dealership by optimizing non-sales operations and ensuring a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Fixed Ops Director, and why are they important?

To thrive as a Fixed Ops Director, you need extensive knowledge of dealership service, parts, and body shop operations, often supported by automotive management experience or relevant certifications. Familiarity with dealership management systems (DMS), inventory management software, and manufacturer warranty processes is crucial. Leadership, customer service orientation, and analytical thinking are standout soft skills for driving team performance and customer satisfaction. These skills and qualities ensure efficient operations, profitability, and a positive reputation for the dealership’s fixed operations department.

What is the difference between Fixed Ops Director vs Service Manager?

AspectFixed Ops DirectorService Manager
Primary ResponsibilitiesOversees all fixed operations including service, parts, and body shop departmentsManages daily service department operations and customer service
Required CredentialsExperience in automotive service management, often with certifications like ASEExperience in service department, ASE certifications beneficial
Work EnvironmentExecutive level, strategic planning, cross-department coordinationOperational focus, direct interaction with technicians and customers

The Fixed Ops Director typically holds a higher-level, strategic role overseeing multiple departments, while the Service Manager focuses on daily service operations. Both roles require automotive service experience and certifications, but the Fixed Ops Director operates at a broader, more strategic level within the dealership.

How does a Fixed Ops Director typically collaborate with service and parts department teams to improve operational efficiency?

A Fixed Ops Director works closely with both the service and parts departments, overseeing daily operations and implementing strategies to streamline workflows. This often involves coordinating regular meetings, setting performance metrics, and fostering open communication to address challenges quickly. By aligning goals across departments and ensuring everyone follows standardized processes, the Fixed Ops Director helps improve customer satisfaction, reduce wait times, and increase profitability. Collaboration also includes training staff and introducing new technologies to enhance service delivery.
More about Fixed Ops Director jobs
What cities are hiring for Fixed Ops Director jobs? Cities with the most Fixed Ops Director job openings:
What states have the most Fixed Ops Director jobs? States with the most job openings for Fixed Ops Director jobs include:
Fixed Ops Director jobs near you
Infographic showing various Fixed Ops Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,466 per year, or $21.4 per hour.
Service Porter

Service Porter

Miller Hill Subaru

Hermantown, MN • On-site

$15 - $18/hr

Full-time

Re-posted 9 days ago

Job description

Service Porter
Luther Miller Hill Subaru is seeking a service porter with exceptional customer service skills.
As a service porter, you can expect:
  • Interacting with customers, assisting them with their needs, and ensuring they have a positive experience.
  • Assisting service advisors with customers, such as beginning the check-in process, quick checks in the service drive (checking/adjusting tire pressure, performing lug nut re-torque, or changing wiper blades), and more.
  • Moving vehicles after check-in from the service drive to the parking lot.
  • Assisting service advisor tasks such as pulling up customer vehicles at check-in/check-out, completing rental paperwork, relaying information between advisors and technicians, etc.
  • Providing support to other departments, such as running parts or assisting with shuttle services.
  • Any other tasks requested of the service manager or fixed ops director to help the service department run smoothly

Job requirements:
  • Excellent customer service skills: Porters must have a positive attitude and be comfortable greeting customers, retrieving vehicles, and providing support for a positive experience.
  • Comfortable with physical activity: The role requires being on your feet, occasionally working outdoors in various weather conditions (heat, snow, rain), and moving quickly. Moving customer vehicles from the service drive to stalls and parking lot or from service lot to customer pick up area, ensuring efficient service flow.

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