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Fixed Ops Director Jobs (NOW HIRING)

Chris Collins, Inc.

Fixed Operations Coach

Dallas, TX

$16.25 - $21.25/hr

... Fixed Ops Director in heavy/commercial truck and car operations. * A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams. * A self ...

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How much do fixed ops director jobs pay per hour?

As of May 30, 2026, the average hourly pay for fixed ops director in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Ops Director, and why are they important?

To thrive as a Fixed Ops Director, you need extensive knowledge of dealership service, parts, and body shop operations, often supported by automotive management experience or relevant certifications. Familiarity with dealership management systems (DMS), inventory management software, and manufacturer warranty processes is crucial. Leadership, customer service orientation, and analytical thinking are standout soft skills for driving team performance and customer satisfaction. These skills and qualities ensure efficient operations, profitability, and a positive reputation for the dealership’s fixed operations department.

How does a Fixed Ops Director typically collaborate with service and parts department teams to improve operational efficiency?

A Fixed Ops Director works closely with both the service and parts departments, overseeing daily operations and implementing strategies to streamline workflows. This often involves coordinating regular meetings, setting performance metrics, and fostering open communication to address challenges quickly. By aligning goals across departments and ensuring everyone follows standardized processes, the Fixed Ops Director helps improve customer satisfaction, reduce wait times, and increase profitability. Collaboration also includes training staff and introducing new technologies to enhance service delivery.

What is a Fixed Ops Director?

A Fixed Ops Director oversees the fixed operations departments of an automotive dealership, which typically include service, parts, and sometimes the body shop. Their main responsibilities are to ensure these departments run efficiently, maintain customer satisfaction, and drive profitability. They manage staff, set goals, monitor financial performance, and implement processes that improve productivity and service quality. The Fixed Ops Director plays a crucial role in the overall success of a dealership by optimizing non-sales operations and ensuring a seamless customer experience.

What is the difference between Fixed Ops Director vs Service Manager?

AspectFixed Ops DirectorService Manager
Primary ResponsibilitiesOversees all fixed operations including service, parts, and body shop departmentsManages daily service department operations and customer service
Required CredentialsExperience in automotive service management, often with certifications like ASEExperience in service department, ASE certifications beneficial
Work EnvironmentExecutive level, strategic planning, cross-department coordinationOperational focus, direct interaction with technicians and customers

The Fixed Ops Director typically holds a higher-level, strategic role overseeing multiple departments, while the Service Manager focuses on daily service operations. Both roles require automotive service experience and certifications, but the Fixed Ops Director operates at a broader, more strategic level within the dealership.

More about Fixed Ops Director jobs
What cities are hiring for Fixed Ops Director jobs? Cities with the most Fixed Ops Director job openings:
What states have the most Fixed Ops Director jobs? States with the most job openings for Fixed Ops Director jobs include:
Fixed Ops Director jobs near you
Infographic showing various Fixed Ops Director job openings in the United States as of May 2026, with employment types broken down into 30% Full Time, and 70% Part Time. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $44,466 per year, or $21.4 per hour.
New Business Sales - Service/Fixed Ops Software

New Business Sales - Service/Fixed Ops Software

CDK Global, Inc.

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

CDK Global rating

8.1

Company rating: 8.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

85th of 183 rated software companies

Job description

Job Description
Remote/Field Sales: Territory includes the Western part of the USA: WA, OR, CA, ID, MN, ND, SD, WY, CO, UT, NM, AZ, NV. Must live in territory to be considered.
About Us
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
The CDK Service/Fixed Ops Account Development Executive Field Sales position drives top line growth by forging relationships with customers who do not have a business relationship with CDK within a specific geographical area. Grows new market share through conquest sales, selling our CDK Service & Fixed Ops solutions to automotive dealerships. Works in conjunction with channel partners to increase sales opportunities in CDK Strategic Products. Achieves annual assigned sales plan, working under guidance of the Director of Sales.
Responsibilities & Essential Functions
  • Your objective will be to drive top-line growth by closing new Service or Inventory business from targeted automotive dealers
  • Identify and define a growth strategy in the market for the business
  • Consistently exceed monthly, quarterly and annual sales targets and expect to be well-compensated for results
  • Manage the sales process end to end, proactively managing our internal teams to ensure completion of the implementation process
  • Develop comprehensive understanding of CDK applications and their functionality
  • Maintain accurate records of your interactions and your forecast in our Salesforce CRM, leveraging the 9 steps of the Influencing the Decision℠
  • 75% travel in the field, including overnight travel
  • Follow all CDK Global policies and procedures
  • Complete all mandatory assigned compliance tasks and acknowledgements
  • Meet or exceed all performance expectations
  • Ability to work independently/in a team environment
  • Proficiency with Microsoft Office
  • Valid Driver's License/travel documents (if applicable)
  • Follow all CDK Global policies and procedures
  • Complete all mandatory assigned compliance tasks and acknowledgements
  • Meet or exceed all performance expectations

Required Job Skills & Qualifications
  • Bachelor's Degree or equivalent experience
  • 5+ years automotive dealership experience, as GM, Fixed Ops Director, Service Manager or Operations Manager
  • Proven B2B sales success at Executive/C-suite Level especially in conquest sales
  • Experience using consultative solution selling to align client's business needs with a solution
  • Experience growing market share through conquest sales
  • Must be able to negotiate and close major sales opportunities with executive level clients
  • Advanced presentation skills incorporating strong sales techniques
  • Excellent closing and negotiating skills
  • Ability to travel 75% or more with weekly overnight travel

Salary = $85,000 + Commissions
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

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