ZipRecruiter

Log In

1

Fixed Operation Director Jobs (NOW HIRING)

Camping World

Fixed Operations Director

Thornburg, VA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Lakeville, MN

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Poteau, OK · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

BISHS RV INC

Fixed Operations Director

Ludington, MI

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...

Bish's RV

Fixed Operations Director

Ludington, MI · On-site

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...

Bish's RV

Fixed Operations Director

Ludington, MI · On-site

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...

next page

Showing results 1-20

All JobsFixed Operation JobsFixed Operation Director Jobs

Fixed Operation Director information

See salary details

$34K

$107.7K

$179.5K

How much do fixed operation director jobs pay per year?

As of Jul 12, 2026, the average yearly pay for fixed operation director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

How does a Fixed Operation Director typically collaborate with other departments to improve service efficiency and customer satisfaction?

A Fixed Operation Director often works closely with the sales, parts, and finance departments to streamline processes and ensure a seamless customer experience. They coordinate with service advisors and technicians to balance workflow, reduce bottlenecks, and implement best practices that improve turnaround times. Regular meetings with department heads help align goals, address challenges, and create strategies for upselling services and retaining customers. This cross-department collaboration is key to driving dealership profitability and maintaining high service standards.

What does a director of fixed operations do?

A director of fixed operations oversees the service, parts, and collision repair departments within an automotive dealership. They manage staff, ensure customer satisfaction, control budgets, and implement processes to improve efficiency and profitability. Strong leadership, industry knowledge, and familiarity with dealership management systems are essential for this role.

How much does a director of operations at a car dealership make?

A director of operations at a car dealership typically earns between $80,000 and $150,000 annually, depending on the dealership size, location, and experience. Compensation may also include bonuses and benefits related to managing service and sales departments.

What are Fixed Operation Directors?

Fixed Operation Directors are senior managers in automotive dealerships responsible for overseeing the service, parts, and sometimes body shop departments. Their primary role is to ensure these departments run smoothly, efficiently, and profitably. This includes managing staff, setting budgets, improving customer satisfaction, maintaining inventory, and ensuring compliance with industry standards. They play a crucial part in dealership success, as fixed operations often provide a steady source of revenue beyond vehicle sales.

What are the key skills and qualifications needed to thrive as a Fixed Operation Director, and why are they important?

To thrive as a Fixed Operation Director, you need comprehensive knowledge of automotive service operations, inventory management, and business analytics, typically supported by several years of industry experience and sometimes a relevant degree. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and manufacturer certification programs is often required. Exceptional leadership, organizational, and customer service skills help in managing teams and delivering a superior client experience. These competencies are vital for optimizing service profitability, enhancing operational efficiency, and maintaining high customer satisfaction in a competitive automotive environment.

Is operations director a high position?

An operations director is a senior management role responsible for overseeing daily business functions, strategic planning, and operational efficiency. It is generally considered a high-level position within an organization, often reporting to executive leadership such as the CEO or COO.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments within an automotive dealership. They are responsible for managing staff, ensuring customer satisfaction, controlling costs, and meeting sales and service goals, often using dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What is the difference between Fixed Operation Director vs Service Manager?

AspectFixed Operation DirectorService Manager
CredentialsExperience in dealership operations, certifications like ASE or manufacturer-specific trainingSimilar certifications, often ASE or manufacturer training, with focus on service department management
Work EnvironmentOversees multiple departments within a dealership, including service, parts, and customer relationsManages daily operations of the service department, focusing on customer service and technician coordination
Industry UsageCommonly used in automotive dealerships to denote senior service operations leadershipUsed widely in automotive service centers to describe department-level management

The Fixed Operation Director and Service Manager roles both require automotive industry certifications and involve managing service-related operations. The Fixed Operation Director has a broader scope, overseeing multiple departments at a strategic level, while the Service Manager focuses on daily service department management. Both roles are essential for dealership success but differ in scope and responsibilities.

More about Fixed Operation Director jobs
What cities are hiring for Fixed Operation Director jobs? Cities with the most Fixed Operation Director job openings:
What are the most commonly searched types of Fixed Operation jobs? The most popular types of Fixed Operation jobs are:
What states have the most Fixed Operation Director jobs? States with the most job openings for Fixed Operation Director jobs include:
What job categories do people searching Fixed Operation Director jobs look for? The top searched job categories for Fixed Operation Director jobs are:
Fixed Operation Director jobs near you
Fixed Operations Director

Fixed Operations Director

Camping World Holdings, Inc.

Springfield, IL • On-site

$95K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Camping World rating

5.6

Company rating: 5.6 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

479th of 726 rated retailers

Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.
What You'll Do:
  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department
  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control
  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
  • Create and maintain strong working relationships with external vendors
  • Meet or exceed monthly budget projections
  • Maintain a safe and functional working environment

What You'll Need to Have for the Role:
  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
  • Knowledge of RV's and RV systems is a plus
  • Strong written and verbal communication skills
  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
  • Intermediate or better skills in MS Office (Word, Excel, Outlook)
  • Ability to read and analyze P&L reports
  • Valid driver's license required
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
  • Prolonged periods of standing, stooping, crawling, and bending
  • Exposure to heights and hazards related to working with electrical and welding equipment
  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

What Camping World employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply