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Fixed Ops Jobs (NOW HIRING)

Cardinale Auto Group

Fixed Ops General

Bakersfield, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Hyundai of San Bruno

Fixed Ops Director

San Bruno, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Audi Bakersfield

Fixed Ops General

Bakersfield, CA

$17 - $25/hr

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Cardinalewaymazdamesa

Fixed Ops Director

San Bruno, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

New

Cardinale Auto Group

Fixed Ops Director

San Bruno, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Hyundai of San Bruno

Fixed Ops Director

San Bruno, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Hyundai of San Bruno

Fixed Ops Director

San Bruno, CA · On-site

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer ...

Chris Collins, Inc.

Fixed Operations Coach

Dallas, TX

$16.25 - $21.25/hr

Partnering with a respected leader in automotive coaching and fixed ops growth * Receive training in our proprietary service systems and tools * Collaborate with a team of high performers who value ...

Chris Collins, Inc.

Fixed Operations Coach

$17 - $22/hr

Partnering with a respected leader in automotive coaching and fixed ops growth * Receive training in our proprietary service systems and tools * Collaborate with a team of high performers who value ...

Chris Collins, Inc.

Fixed Operations Coach

Grand Prairie, TX · On-site

$15.75 - $20.50/hr

Partnering with a respected leader in automotive coaching and fixed ops growth * Receive training in our proprietary service systems and tools * Collaborate with a team of high performers who value ...

Modern Automotive Group

Marketing Assistant

Winston Salem, NC · On-site

$36K - $46K/yr

Then support all Fixed Ops marketing strategies and tactics across all communication touchpoints. Second, this role is crucial in supporting the marketing team with key administrative duties and ...

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Fixed OPS information

See salary details

$40K

$72.1K

$101.5K

How much do fixed ops jobs pay per year?

As of Sep 13, 2026, the average yearly pay for fixed ops in the United States is $72,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is fixed ops?

Fixed Ops, short for Fixed Operations, refers to the departments in a car dealership that handle service, parts, and collision repairs—essentially, all operations outside of vehicle sales. This includes the service department (where maintenance and repairs are performed), parts department (which manages inventory and sales of vehicle parts), and often the body shop. Fixed Ops are crucial for generating steady revenue and profit for dealerships since these services are needed regardless of vehicle sales trends.

What skills and qualifications are needed to thrive as a fixed operations manager?

To thrive as a Fixed Operations Manager, you need strong knowledge of automotive service and parts operations, business management skills, and experience in dealership environments, often supported by relevant certifications or training. Familiarity with dealership management systems (DMS), inventory management software, and service scheduling tools is essential. Leadership, problem-solving, and customer service skills are crucial for motivating teams and ensuring client satisfaction. These competencies drive operational efficiency, profitability, and customer loyalty in automotive service departments.

What are common challenges faced by fixed ops professionals in automotive dealerships?

Fixed Ops professionals often face challenges such as balancing customer satisfaction with operational efficiency, managing parts inventory, and ensuring service departments meet revenue targets. They must coordinate between service advisors, technicians, and parts staff to streamline workflow and resolve issues quickly. Additionally, adapting to new technologies and changing manufacturer requirements can require ongoing training and flexibility. Strong communication and organizational skills are key to overcoming these challenges and delivering high-quality service.

What is the difference between Fixed Ops vs Service Advisor?

AspectFixed OpsService Advisor
CredentialsTypically requires automotive service experience, certifications like ASERequires customer service skills, often ASE certification preferred
Work EnvironmentAutomotive dealership service departmentsDealership service lanes, customer service areas
Industry UsageUsed broadly in automotive service operationsSpecific role within Fixed Ops, focusing on customer interactions

Fixed Ops encompasses various roles in automotive service departments, including Service Advisors. Service Advisors act as the communication link between customers and technicians, ensuring service needs are met efficiently. While Fixed Ops covers the entire service, parts, and warranty departments, Service Advisors focus specifically on customer service and vehicle repair coordination.

More about Fixed OPS jobs

What are the most commonly searched types of Fixed Ops jobs?

The most popular types of Fixed Ops jobs are:

What states have the most Fixed Ops jobs?

States with the most job openings for Fixed Ops jobs include:

What are popular job titles for Fixed Ops?

Popular job titles for Fixed Ops:

Fixed OPS jobs near you
Infographic showing various Fixed Ops job openings in the United States as of September 2026, with employment types broken down into 73% Full Time, 24% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $72,069 per year, or $34.6 per hour.

Regional Fixed Operations Performance Manager (CA)

Cerritos, CA • On-site

Norm Reeves Auto Group
Retail • 501 - 1,000 employees
Learn more about Norm Reeves Auto Groupexternal

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Location: Cerritos, CA | Type: Full-Time | Travel: 70-80% Field Travel
Norm Reeves Dealerships is one of the largest privately owned dealership groups in the country, with 17 dealerships across California, Texas, and Florida representing Honda, Toyota, Volkswagen, Ford, Lincoln, Genesis, Hyundai, and Subaru. We're looking for an experienced, hands-on Regional Fixed Ops Performance Manager leader who has moved the numbers at a high level and wants to do it across an entire platform.
For immediate consideration, please email brittany.chavez@normreeves.com and provide a copy of your updated resume.
About the Role
This is not a desk job. You'll spend 70-80% of your time in our stores working directly with Service, Parts, and Body Shop Managers - coaching, observing, and driving performance across service, parts, and collision operations. You are the connection between our enterprise Playbook and what actually happens on the drive.
Performance data decides where you go. You'll maintain a monthly rotation across all stores, support new fixed ops hires through structured Week 2 / 30 / 60 / 90-day milestone visits, and step in when a KPI is trending the wrong way to partner with store leadership on root cause - not just symptoms. Every visit ends with a documented action plan and clear accountability for what happens next.
You'll report directly to the Regional Vice President, and what you see in the field will directly shape how we operate across the enterprise.
What You'll Do
  • Coach Service, Parts, and Body Shop Managers on process execution, customer experience, and leadership - building teams that sustain excellence without you in the building
  • Monitor store-level KPIs to prioritize field activity and identify where intervention is needed
  • Lead structured root cause analysis when performance gaps emerge and build action plans tied to measurable outcomes
  • Support new fixed operations hires through their first 90 days, reducing time-to-productivity and early turnover
  • Drive adoption of new systems, tools, and technology across stores
  • Complete and distribute a store visit report after every visit - what you observed, what was done, and what's committed
  • Capture best practices from across the platform and share them enterprise-wide

What You Bring
  • 10+ years of progressive automotive fixed operations experience, ideally multi-store or enterprise
  • NADA Academy graduate
  • A proven, measurable track record - CSI, retention, and operational metrics you can point to and explain
  • Experience coaching leaders and fixed ops teams across diverse markets
  • Strong DMS and fixed operations technology proficiency
  • The ability to hold experienced managers accountable with candor and respect - you're comfortable with pushback and don't need positional authority to drive results
  • High mobility: 70-80% travel in and out of market, primarily regional with cross-region travel for special projects

Compensation & Perks
  • Up to $250,000k + Bonus Incentive DOE
  • $60 Monthly Phone Stipend
  • 401k Matching and FSA
  • Tuition Reimbursement
  • Paid Time Off (accrues)
  • Supplemental Insurance (Hospital, Accident, Critical Illness)
  • Discounts on Vehicles, Services, and Parts

Why Norm Reeves
We're a company built on The Norm Reeves Way - consistency, integrity, and pride in the work we do together. This role exists because we believe great operations come from great coaching, and we're investing in the people who make our stores better. If you've built high-performing fixed operations and want a bigger canvas, we want to talk.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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