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First Notice Of Loss Jobs in Raleigh, NC (NOW HIRING)

IFG Companies

Claim Examiner

Chapel Hill, NC · On-site

$80K - $100K/yr

Initiating contact with policyholder and claimant(s) to confirm notice of loss description and determine the scope of the investigation, as appropriate. * When appropriate, assigning and instructing ...

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All JobsFirst Notice Of Loss JobsFirst Notice Of Loss Jobs in Raleigh, NC

First Notice Of Loss information

See Raleigh, NC salary details

$14

$21

$32

How much do first notice of loss jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for first notice of loss in Raleigh, NC is $21.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $25.00 per hour, depending on experience, location, and employer.

What is a First Notice of Loss (FNOL)?

A First Notice of Loss (FNOL) is the initial report made to an insurance company after an incident, such as an accident, theft, or property damage, occurs. This notification starts the claims process, allowing the insurer to begin assessing the situation, gather necessary information, and determine coverage. FNOL can be reported by the policyholder, a third party, or sometimes an agent, and is typically submitted via phone, online platforms, or mobile apps. Providing accurate and timely FNOL helps ensure a smoother and faster claims resolution.

What are some common challenges faced by First Notice of Loss (FNOL) representatives, and how can they be managed?

FNOL representatives often encounter high call volumes and distressed customers reporting accidents or losses. Managing emotional conversations while accurately capturing all required information can be challenging. Building strong active listening skills and practicing empathy are crucial for success in this role. Many organizations provide training and support systems, such as knowledge bases and peer mentoring, to help FNOL representatives handle these situations efficiently while maintaining a supportive environment.

What are the key skills and qualifications needed to thrive as a First Notice of Loss (FNOL) representative, and why are they important?

To excel as a First Notice of Loss (FNOL) Representative, you need strong customer service skills, attention to detail, and knowledge of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management systems, call center software, and sometimes CRM tools is typically required. Excellent communication, problem-solving abilities, and empathy help you effectively assist policyholders during stressful situations. These skills ensure accurate claim intake, customer satisfaction, and efficient claims processing, which are critical in the insurance industry.

What is the difference between First Notice Of Loss vs Insurance Adjuster?

AspectFirst Notice Of LossInsurance Adjuster
CredentialsTypically no specific certifications required; may vary by insurerOften requires licensing and certifications such as AIC or CPCU
Work EnvironmentInitial contact point, often customer-facing, in an office or remote settingField and office work, investigating claims, assessing damages
Industry UsageUsed across insurance companies to report claimsUsed by insurance companies to evaluate and settle claims

While First Notice Of Loss is the initial report of a claim, an Insurance Adjuster evaluates the claim details and determines coverage and settlement. Both roles are essential in the claims process but differ in responsibilities and required credentials.

What are popular job titles related to First Notice Of Loss jobs in Raleigh, NC?

For First Notice Of Loss jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching First Notice Of Loss jobs in Raleigh, NC look for?

The top searched job categories for First Notice Of Loss jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for First Notice Of Loss jobs?

Cities near Raleigh, NC with the most First Notice Of Loss job openings:

First Notice Of Loss jobs near you
Infographic showing various First Notice Of Loss job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,261 per year, or $21.8 per hour.

Retail Loss Prevention Lead - HIRING EVENT

House of Sport

Raleigh, NC • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. 

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft.  Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution.  LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

Internal and External Theft Deterrence and Awareness

  • Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.

  • Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows-up with local authorities for after the fact external case resolution and prosecution.

  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

  • Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.

  • Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.

Management of Loss Prevention Programs

  • Support, promote and actively demonstrate company values related to customer engagement.

  • Provide ad hoc support for the general needs of the business as necessary.

  • Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.

  • May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.

  • Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.

  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

TEAMMATE TRAITS:

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

  • Ensures Accountability

  • Customer-Focus

  • Collaborative

  • Instills Trust

  • Decision-Quality/Decision-Making Abilities

  • Action-Oriented

  • Engagement Driver

  • Talent Developer

  • Effective Team Building Skills

  • Plans & Aligns

QUALIFICATIONS:

  • 1- 3 years of prior LP or educational experience in Loss Prevention preferred

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

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