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First Line Manager Jobs in Michigan (NOW HIRING)

Aep

Dist Line Crew Supv NE

Benton Harbor, MI

$98K - $128K/yr

Understand and apply the provisions of the Management Information and Policy Manual and any ... Guided by our mission to put the customer first, we strive to exceed expectations by listening ...

Metro Cars

Dispatch - Shuttle

Romulus, MI

$11.25/hr

Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service. Record and report to management all attendance issues (call off, tardy, etc.) that occur ...

Metro Cars

Dispatch - Shuttle

Romulus, MI · On-site

Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service. * Record and report to management all attendance issues (call off, tardy, etc.) that ...

Metro Cars

Dispatch - Shuttle

Romulus, MI · On-site

$11.25/hr

... the first line of quality customer service. • Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform other duties as directed. • ...

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First Line Manager information

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$10

$24

$47

How much do first line manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for first line manager in Michigan is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $27.26 per hour, depending on experience, location, and employer.

What is a first line manager?

First Line Managers are supervisors who oversee the day-to-day operations and performance of frontline employees within an organization. They are responsible for directly managing staff, assigning tasks, monitoring workflow, and ensuring that company policies and procedures are followed. These managers act as a bridge between the workforce and higher-level management, providing feedback and relaying information in both directions. Their role is critical in maintaining productivity, resolving workplace issues, and supporting employee development. First Line Managers typically work in fields such as manufacturing, retail, customer service, and logistics.

What are the key skills and qualifications needed to thrive as a first line manager?

To thrive as a First Line Manager, you need strong leadership, decision-making, and organizational skills, typically supported by relevant experience or a management-related qualification. Familiarity with workforce management software, basic HR systems, and performance monitoring tools is often required. Excellent communication, conflict resolution, and team motivation abilities are crucial soft skills for this role. These competencies enable effective team oversight, foster productivity, and ensure smooth operations within the organization.

What are some common challenges first line managers face when transitioning from individual contributor roles, and how can they overcome them?

First Line Managers often encounter challenges such as shifting from doing tasks themselves to delegating responsibilities and managing team dynamics. It can be difficult to balance supporting team members with meeting organizational goals, especially while learning to give constructive feedback and handle conflict. To overcome these challenges, new managers should seek mentorship, engage in management training, and actively develop their communication and leadership skills. Building strong relationships within the team and setting clear expectations also help ease the transition and foster a positive work environment.

What is the difference between First Line Manager vs Supervisor?

AspectFirst Line ManagerSupervisor
CredentialsOften requires leadership experience, sometimes a management certificationTypically requires relevant technical skills, sometimes a certification in the specific field
Work EnvironmentOversees multiple teams or departments, involved in strategic planningManages a specific team or shift, focuses on daily operations
Employer & Industry UsageCommon in manufacturing, retail, and service industriesWidely used across similar industries, often interchangeable with First Line Manager in smaller organizations

While both roles involve overseeing staff, a First Line Manager generally has broader responsibilities, including strategic planning and higher-level decision-making, whereas a Supervisor focuses more on daily operational tasks and direct team supervision.

What are examples of first line managers?

First line managers are supervisors who oversee frontline employees and daily operations within a team or department. Common examples include team leaders, shift supervisors, department supervisors, and foremen. They are responsible for implementing policies, managing work schedules, and ensuring productivity on the ground level.

What are popular job titles related to First Line Manager jobs in Michigan?

For First Line Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching First Line Manager jobs in Michigan look for?

The top searched job categories for First Line Manager jobs in Michigan are:

First Line Manager jobs near you
Infographic showing various First Line Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,424 per year, or $24.2 per hour.

Regional Sales Director/First Line Manager

Detroit, MI • On-site

IQVIA
Health Care and Social Assistance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 225 rated it services

People enjoy working here

Good employer

Paid breaks

Learn more about IQVIAexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the company's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.

The Regional Sales Director (RSD) will be responsible for first line management of the Customer Experience Managers (CXM) for Synvisc-One/Synvisc (a buy and bill and specialty pharmacy product) in alignment with a company's vision, value, and goals. The RSD will represent Sanofi Joint Health as a leader in the healthcare industry through demonstration and provision of dependable and credible education, information, and professional assistance.

The Regional Sales Director is a high level first line manager role responsible for the oversight of a team of Customer Experience Managers (CXM) who will be promoting approved client products within key institutions, IDN's etc. He/she will also be responsible for delivering on all contractual obligations, as well as personnel, and operational requirements. The RSD will report to the NSD and will work across the IQVIA organization and collaborate both internally and with the client to ensure all sales goals are met.

Essential Duties & Responsibilities:

  • Recruit, interview, and hire CXM's
  • Develop and lead team to execute regional business plans and develop regional business strategies to meet client regional and national objectives
  • Responsible for performance management, as well as development and retention of CXMs
  • Provide training, coaching, follow-up, and development of CXMs in all phases of their work in the field and virtually
  • Act as a link between client and IQVIA for operational and Human Resources needs
  • Assist with the planning and delivery of training and client meetings to inform, train, and motivate CXMs
  • Review and approve expense reports; monitor compliance with expense policies as required.
  • Monitor compliance regarding proper and appropriate use of approved client resources
  • Keep current on relevant matters including industry, client, and IQVIA business, policies, and procedures

Education, Experience, & Other Requirements:

  • Minimum of a bachelor's degree (B. A. or B.S.) from a four-year accredited college or university
  • 5+ years' experience in Pharmaceutical/Medical Sales industry
    • 3+ years Sales leadership experience required
    • Key Account Management experience (e.g. experience in a hospital, Long Term Care, or Business to Business) required
    • 1+ year of Buy & Bill experience required
    • Contracting experience with IDNs and hospitals
  • Preferred Experience:
    • Experience working with a CSO preferred
    • Previous experience in the visco supplement market
  • Strong technological skills with an ability to demonstrate effective leadership and selling skills via virtual platforms
  • Ability to effectively communicate directly with the client to ensure that all goals and objectives are being met
  • Strong business acumen and ability to clearly and concisely convey and report detailed information to internal sales management, as well as the client
  • Ability to work cross-functionally within a team environment
  • Ability to travel as needed

Knowledge, Skills, & Core Competencies:

  • Strong Leadership and planning and organization skills
  • Excellent analytical and creative problem-solving abilities
  • Strong attention to detail with ability to prioritize/multi-task
  • Demonstrates integrity, sound judgment, and excellent decision-making abilities
  • Collaborative and adaptable
  • Thrives in ambiguous situations
  • Customer orientation & customer focus
  • Accountability
  • Excellent written and oral communication skills
  • Good technical skills and proficiency with Excel, Word, PowerPoint (Microsoft Office)

What's in it for you?

IQVIA offers a wide array of benefits to support our employees and their families. Best of all, we offer a comprehensive benefit plan that is effective day one! This includes, but is not limited to, Health, Dental, Vision, 401k, Tuition Assistance, and Discretionary Time Off. Ask your Recruiter for additional information.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more athttps://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.https://jobs.iqvia.com/covid-19-vaccine-status

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $120,000 - $150,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

View All IQVIA Jobs

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