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Fireplace Manager Jobs in Tennessee (NOW HIRING)

Fireside

Branch Manager

Nashville, TN

$80K - $100K/yr

Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and ... The Branch Manager is responsible for all functions, excluding sales. The responsibilities include ...

Fireside

Branch Manager

Nashville, TN · On-site

$80K - $100K/yr

Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and ... The Branch Manager is responsible for all functions, excluding sales. The responsibilities include ...

Fireside

Branch Manager

Nashville, TN · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth ... The Branch Manager is responsible for all functions, excluding sales. The responsibilities include ...

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Fireplace Manager information

What does a fireplace manager do?

A Fireplace Manager is responsible for overseeing the sales, installation, maintenance, and safety compliance of fireplaces in a retail or service environment. They manage staff, coordinate with suppliers, ensure customer satisfaction, and stay updated on industry regulations and product innovations. Additionally, they may conduct site assessments, recommend suitable fireplace options, and ensure all installations meet safety standards. Their role is essential in creating a safe, efficient, and welcoming atmosphere for clients interested in fireplaces.

What are the key skills and qualifications needed to thrive as a fireplace manager?

To thrive as a Fireplace Manager, you need expertise in fireplace installation and maintenance, a solid understanding of building codes, and often relevant certifications in HVAC or gas fitting. Familiarity with technical tools such as combustion analyzers, drafting software for custom installations, and point-of-sale systems is typically required. Exceptional customer service, strong organizational skills, and clear communication help you manage client expectations and coordinate with installation teams. These skills are essential for ensuring safety, regulatory compliance, and customer satisfaction in fireplace sales and service operations.

What are some common challenges faced by a fireplace manager, and how can they be addressed?

As a Fireplace Manager, you may encounter challenges such as balancing customer satisfaction with safety regulations, managing seasonal fluctuations in demand, and coordinating between sales, installation, and maintenance teams. Staying up to date with local building codes and product certifications is crucial, as is fostering clear communication among staff to ensure smooth project completion. Being proactive in training your team and developing strong vendor relationships can help address these challenges and contribute to a safe, efficient, and customer-focused work environment.

What is the difference between Fireplace Manager vs Fireplace Installer?

AspectFireplace ManagerFireplace Installer
CertificationsFire safety, management certificationsHVAC, fireplace installation licenses
Work EnvironmentSupervisory, office, and showroom settingsOn-site installation, residential and commercial locations
Employer & IndustryFireplace retailers, service companiesConstruction, remodeling, fireplace specialty companies

Fireplace Managers oversee daily operations, customer service, and safety protocols, often requiring management and safety certifications. Fireplace Installers focus on the hands-on installation of fireplaces, requiring technical licenses and installation skills. While both roles are integral to the fireplace industry, they differ in responsibilities, certifications, and work environments.

What are the most commonly searched types of Fireplace jobs in Tennessee?

The most popular types of Fireplace jobs in Tennessee are:

What are popular job titles related to Fireplace Manager jobs in Tennessee?

For Fireplace Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Fireplace Manager jobs in Tennessee look for?

The top searched job categories for Fireplace Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Fireplace Manager jobs?

Cities in Tennessee with the most Fireplace Manager job openings:

Fireplace Manager jobs near you
Infographic showing various Fireplace Manager job openings in Tennessee as of July 2026, with employment types broken down into 7% Internship, 66% As Needed, 21% Full Time, 4% Part Time, 1% Contract, and 1% Summer. Highlights an 21% Physical, 78% Hybrid, and 1% Remote job distribution.

Branch Manager

Fireside

Nashville, TN

$80K - $100K/yr

Full-time

Posted 12 days ago

Job description

Fireside Hearth & Home is the world’s largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies – the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.

The Branch Manager is responsible for all functions, excluding sales. The responsibilities include, but are not limited to, profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. The Branch Manager II is expected to perform all duties with the highest level of customer service, professionalism, safety and integrity.

Key Responsibilities

  • Oversees the Division Field Operations Supervisor, Service members and Warehouse members’ daily responsibilities.
  • Responsible for delegating authority, coaching, counseling, conducting performance reviews and training direct reports.
  • Promotes a team atmosphere between Branch, Hub and Sales members
  • Receives and resolves escalated customer issues – delegates responsibilities for quick resolution
  • Responsible for working capital [inventory, A/R], performs quarterly inventory audits, and resolves open Customer A/R issues caused by incomplete or unsatisfactory quality issues
  • Achieve Branch financial and strategic goals by managing labor cost, capacity planning and overall G&A expenses.
  • Responsible for reviewing and coordinating installation and service schedules to optimize productivity and customer service levels.
  • Responsible for accurate labor charges being approved on all paperwork.
  • Reviews the daily Gross Profit Dollar Report [GPD].
  • Provides safe, professional and “member-friendly” work environment where each member is treated with respect.
  • Provides field support to DFOS in the Pre-View & Post-View process and field support to the Service Technicians.
  • Manages the cash dispersal [CDJ] check book – issue checks, make bank deposits, reconcile and provide report to Regional Controller.
  • Responsible for Daily paperwork flow [Pick tickets & work orders] to Regional Operations Office administration for processing.
  • Retail walk-in sales – responsible for selling Hearth products services and accessories.
  • Reviews product ordering with Purchasing for all scheduled jobs and communicates extended lead times.
  • Coordinates all inventory by install for next day’s work, including Marble cutting and product staging.
  • Receives vendor deliveries into Commerce System, verifies inventory delivered to packing slips, run inventory allocation, prints backorder report, adjust any issues.
  • Responsible for approving invoices from other/local vendors such as forklift maintenance, Home Deport/Lowes, etc.

Skills & Abilities

  • Strong verbal and written communication skills.
  • Ability to build relationships with internal and external customers.
  • Computer proficient with strong organizational and multitasking skills.
  • Detail-oriented with strong problem-solving and customer service abilities.
  • Ability to operate a forklift.
  • Knowledge of hearth products, installation requirements, company policies, and local building codes.

 Education and Experience

  • Bachelor’s degree in business administration or an operations-related or construction–related field and a minimum of 3-5 years of work experience in the hearth or construction industry including managing others; or equivalent combination of education and experience.

 Preferred Qualifications 

  • Gas Piping License
  • General Contractors License