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The Family Tree

Family Resource Specialist

Baltimore, MD · On-site

$53K/yr

... findhelp.org databases. • Work with families by phone, virtually or in-person. • Establish relationships with staff in local agencies and organizations to do a warm handoff for families. • ...

The Family Tree

Family Resource Specialist

Baltimore, MD · On-site

$53K/yr

Connect families with community-based services using Maryland Essentials for Childhood and findhelp.org databases. Work with families by phone, virtually or in-person. Establish relationships with ...

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How much do findhelp org jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for findhelp org in the United States is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by team members working at Findhelp.org, and how are they addressed?

Team members at Findhelp.org often encounter challenges such as managing a high volume of client requests, staying up-to-date with local and national resource databases, and ensuring quick, accurate referrals to services. To address these challenges, the organization provides ongoing training, access to robust technology tools, and collaborative support from experienced colleagues. There is a strong team culture focused on open communication and continuous learning, enabling staff to tackle obstacles efficiently. Employees are encouraged to share best practices and innovative solutions, fostering personal growth and effective service delivery.

What are the key skills and qualifications needed to thrive in the Findhelp Org position, and why are they important?

To excel at Findhelp.org (now known as findhelp), professionals typically need a background in social services, nonprofit management, or human services, along with a bachelor’s degree in a related field. Familiarity with resource database platforms, CRM software, and case management systems is often required. Standout candidates possess strong communication, empathy, and problem-solving skills for interacting with both clients in need and partner organizations. These skills ensure effective coordination, compassionate resource navigation, and positive outcomes for people seeking social support.

What career helps homeless people?

Careers that help homeless people include social workers, case managers, outreach coordinators, and shelter staff. These roles involve providing support, resources, and advocacy to assist individuals in finding housing and services, often requiring relevant certifications or degrees in social work, counseling, or related fields.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, sales managers, real estate brokers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience, and may involve long hours or physically demanding work.

Is Findhelp a good place to work?

Findhelp is a nonprofit organization that offers roles in social services and community support, often requiring strong communication and organizational skills. Employee reviews indicate a positive work environment with opportunities for growth, though experiences can vary by position. Prospective employees should consider the organization's mission and job requirements when evaluating employment suitability.

What is a Findhelp Org job?

A Findhelp Org job typically involves working for Findhelp, a company that connects people to social care services through its online platform. Employees may work in roles such as customer support, software development, community outreach, or account management to help organizations and individuals access essential resources. The company's mission is to improve access to social services by making it easier for people to find and connect with assistance programs.

Is there someone I can pay to help me find a job?

A job placement or career counseling professional can assist with job searches by providing guidance on resumes, interview skills, and job leads. These services may be offered by career coaches, employment agencies, or job placement programs, often for a fee or as part of a government or nonprofit initiative.
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Infographic showing various Findhelp Org job openings in the United States as of July 2026, with employment types broken down into 3% Internship, 61% As Needed, 16% Temporary, 18% Contract, 1% Nights, and 1% Summer. Highlights an 3% Physical, and 97% Hybrid job distribution, with an average salary of $32,343 per year, or $15.5 per hour.
Family Resource Specialist

Family Resource Specialist

The Family Tree

Baltimore, MD • On-site

$53K/yr

Full-time

Posted 20 days ago

Job description

POSITION SUMMARY:
The Family Resource Specialist supports families and caregivers of children ages birth to 12 years in identifying and accessing parent education, quality child care, and other programs. The Family Resource Specialist provides three (3) key services and responsibilities.
Managerial Responsibilities:
• Provide oversight over the Family Resource Program to ensure goals are being met.
• Supervise Family Resource Specialists staff and have regular supervisions to discuss grant goals. Ensure staff are inputting data in Data System, Spreadsheet, and have regular contact with parents and other vital partners.
• As needed complete reports needed for the Family Resource Program which include but not limited to (Quarterly reports, final reports, and reports needed for funders)
• As needed participates in presentations for stakeholders, funders, grantor, etc. for Family Resource Program.
• Meet with the BCCCRC Director to discuss progress with achieving the grant goals.
• Build partnerships with community partners to ensure the program is being marketed
Child Care Referral Services:
• Provide child care referral services to families by phone, virtually, or in person, utilizing the LOCATE software and database to identify and connect families with appropriate child care resources.
• Conduct education and guidance to families on selecting child care options, including information on child care resources and support programs such as Maryland EXCELS and the Maryland Child Care Scholarship Program.
• Contact families to determine outcomes of their child care searches (follow ups).
• Documents all work and services utilizing the MCCRN Data System.
Parent Education:
• Provide families with educational opportunities, parenting workshops, and community resources by providing information, referrals, and guidance designed to strengthen family engagement, enhance knowledge, skills, and support positive family outcomes.
• Educate and provide families with child care selection checklists, educational materials, and individualized guidance to assist in assessing program quality and making informed decisions regarding child care options.
• Assist in developing materials.
• Attend family focused events to distribute materials and publicize the Family Resource Specialist services.
• Be stationed at offsite locations to be accessible to parents monthly (ie. Pediatrician Offices, Judy Centers, WIC Offices, Community Action Partnership Centers, etc.)
Navigation Services:
• Assist families with completing and submitting the application for the Maryland Child Care Scholarship and provide referrals and resource navigation, for supportive services and early childhood programs, including WIC, SNAP, Pre-K Expansion Seats, Head Start, and Early Head Start.
• Connect families with community-based services using Maryland Essentials for Childhood and findhelp.org databases.
• Work with families by phone, virtually or in-person.
• Establish relationships with staff in local agencies and organizations to do a warm handoff for families.
• Other duties as assigned.
EDUCATION:
• Bachelor's degree in a related field (Early Childhood, Social Work, Human Services etc.) and 5 years' experience in functions such as Family Navigator, Family Engagement, Child Care Resource and Referral or Human services.
• Bi-lingual applicants are strongly encouraged to apply.
EXPERIENCE:
• Knowledge of Maryland child care regulations and practices, early childhood development and child care. Preferred two years child care experience. Customer service, call center, and data base experience a plus.
SKILLS:
  • Strong verbal, writing, and organizational skills.
  • Strong database skills and case management skills
  • Knowledge of Maryland child care delivery system.
  • Ability to communicate effectively with parents, child care providers, peers and other professionals.
  • Ability to represent BCCCRC as appropriate in the community.
  • Knowledge of software operation including Microsoft Word, Canva, PowerPoint and Outlook.
  • Ability to work independently and travel throughout Baltimore City.

WORK ENVIRONMENT:
  • While normal business hours are 8:00 a.m./9:00 a.m. to 4:00 p.m./5:00 p.m. (depending on time of arrival). this position requires some evening and Saturday hours for outreach events and other department events. Work hours will be adjusted to maintain a 35-hour work week.

OTHER: This position requires a personal vehicle, a valid driver's license, and a current car insurance policy.

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