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Field Service Superintendent information

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$37K

$79.7K

$128.5K

How much do field service superintendent jobs pay per year?

As of Jun 27, 2026, the average yearly pay for field service superintendent in the United States is $79,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is the difference between Field Service Superintendent vs Field Service Technician?

AspectField Service SuperintendentField Service Technician
CredentialsTypically requires supervisory experience, technical certifications, and industry-specific licensesRequires technical certifications and hands-on training
Work EnvironmentOversees teams, manages schedules, and coordinates service operationsPerforms on-site repairs, installations, and maintenance
Employer & Industry UsageUsed by companies in utilities, manufacturing, and construction sectorsCommon across HVAC, electrical, plumbing, and equipment service providers

The main difference is that the Field Service Superintendent manages and supervises service teams and operations, while the Field Service Technician focuses on performing technical repair and maintenance tasks. The superintendent has more managerial responsibilities, whereas the technician is hands-on with equipment.

What does a Field Service Superintendent do?

A Field Service Superintendent oversees and manages field service operations, ensuring that projects are completed safely, efficiently, and according to company standards. They coordinate teams of technicians or field workers, handle scheduling, resolve on-site issues, and communicate with clients to ensure satisfaction. Their responsibilities also include quality control, compliance with safety regulations, and reporting on project progress. Field Service Superintendents typically work in industries like construction, oil and gas, utilities, or manufacturing, where field operations are essential.

What are the key skills and qualifications needed to thrive as a Field Service Superintendent, and why are they important?

To thrive as a Field Service Superintendent, you typically need strong project management skills, technical expertise in your industry (such as construction or energy), and several years of supervisory experience. Familiarity with field management software, scheduling tools, and safety certifications like OSHA are commonly required. Leadership, problem-solving, and effective communication are standout soft skills for coordinating teams and liaising with clients. These competencies ensure efficient project execution, team safety, and high customer satisfaction in dynamic field environments.

How does a Field Service Superintendent typically coordinate with on-site teams and clients during a project?

A Field Service Superintendent acts as a key liaison between the company, on-site teams, and clients, ensuring that project requirements are clearly communicated and met. They regularly hold meetings with both field technicians and client representatives to align on schedules, address challenges, and provide progress updates. Effective coordination often involves resolving issues quickly, managing resources, and maintaining strong professional relationships, all while ensuring compliance with safety and quality standards. This collaborative approach helps projects stay on track and fosters client satisfaction.
More about Field Service Superintendent jobs
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Field Service Superintendent jobs near you
Infographic showing various Field Service Superintendent job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 8% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $79,671 per year, or $38.3 per hour.

Customer Service Superintendent

Rausch Companies

Little Rock, AR

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Description

Are you a hands-on problem solver who enjoys working with people, coordinating repairs, and making sure homes are at their best? As a Customer Service Superintendent, you'll be the go-to person for ensuring our tenants receive excellent service. You'll manage warranty and repair activities, oversee inspections, and play a key role in the tenant turn process-all while delivering what we call "Service of the Second Mile."


You'll work closely with our Customer Service Manager, Property Managers, and trusted trade partners to keep our properties in top shape for our tenants.


Duties & Responsibilities

  • Oversee and complete repair and warranty work orders on schedule.
  • Collaborate with Property Managers to provide responsive service and resolve tenant concerns.
  • Coordinate with vendors and trade partners to ensure quality and timely repairs.
  • Perform hands-on repairs that don't require a licensed professional.
  • Assist in managing the Move-In, Move-Out, and Tenant Turn processes.
  • Conduct property inspections (both occupied and vacant units) to ensure they meet high standards.
  • Participate in Homeowner Orientations for new acquisitions.
  • Track repair cycles, analyze trends, and recommend cost-saving improvements.
  • Keep your knowledge of construction, service, and market trends current.
  • Other duties as assigned.

Requirements

  • At least 2 years in construction, maintenance, or a related field
  • Comfortable working alongside managers and leading trade partners
  • Proficient in MS Office and basic database/software use
  • Strong problem-solving and communication skills with a service-first mindset
  • Able to work under pressure and meet deadlines
  • Ability to lift, push, and pull items of varying weights, Comfortable with standing, sitting, bending, kneeling, and stooping for extended periods

Physical Demands

  • Lifting up to 20 pounds occasionally and frequently moving small objects
  • Frequently sitting for long periods of time
  • Walking or standing occasionally
  • This position works mostly indoors going outdoors may be frequently required
  • Must have manual use of hands and vision to use computer constantly

Employee Benefits

  • Medical Insurance - PPO and HDHP Options
  • HSA - with eligible HDHP
  • Dental and Vision Insurance
  • 401(k) - includes company match of up to 5%
  • Generous Paid Time Off (PTO)
  • Paid Maternity and Paternity Leave
  • Adoption Assistance and Leave
  • Tuition Assistance
  • And More!

Apply