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Field Service Representative Jobs in Connecticut

Graco, Inc.

Field Service Technician

Hartford, CT · On-site

The Field Service Technician is responsible for delivering high-quality technical service and ... Serve as the primary representative for technical resolution at customer sites. * Communicate ...

Analogic

Field Service Technician

Windsor, CT · On-site

$28 - $35/hr

Summary Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction ...

Analogic

Field Service Technician

Windsor Locks, CT · On-site

$28 - $35/hr

Summary Our Global Field Service Department is looking for a dependable Field Service Technician team member. You will drive our exceptional customer service experience, improve customer satisfaction ...

Colanar

Field Service Technician

Deep River, CT · On-site

The Field Service Technician will play a critical role in the assembly, installation, maintenance ... The physical demands and work environment characteristics described here are representative of ...

New

Graco

Field Service Technician

Hartford, CT · On-site

The Field Service Technician is responsible for delivering high-quality technical service and ... Serve as the primary representative for technical resolution at customer sites. * Communicate ...

Sunbelt Solomon

Field Service Technician

Middletown, CT · On-site

You'll work hands-on with a wide range of systems, deliver exceptional service, and be a trusted resource in the field representing Sunbelt Solomon. What You'll Do * Inspect, test, troubleshoot, and ...

A.R. Mazzotta

Field Service Technician

Waterbury, CT · On-site

$35 - $40/hr

Field Service Technician Pay: $35.00-$40.00 per hour, based on experience, plus an excellent benefits package. Location: Waterbury CT Area (Travel Throughout Connecticut) Looking for a hands-on ...

Knower

Field Service Technician

Hartford, CT · On-site

Position Overview We are looking for an experienced Field Service Technician with a background in electric motors and pumps to join our growing team in Hartford, CT . This is a field-based position ...

Diedre Moire Corp.

Field Service Tech

Meriden, CT · On-site

$90K - $140K/yr

Field Service Tech - HPLC LCMS - Meriden, CT Metrology Metrologist Field Service Tech Technician Engineer Install Repair Calibrate Maintain Validate Maintenance Laboratory Instrument Instrumentation ...

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All JobsField Service Representative JobsField Service Representative Jobs in Connecticut

Field Service Representative information

See Connecticut salary details

$12

$23

$39

How much do field service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for field service representative in Connecticut is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.21 per hour, depending on experience, location, and employer.

What is a field service representative?

Field Service Representatives are professionals who provide on-site support, maintenance, and repair services for products or equipment at customer locations. They often travel to client sites to troubleshoot technical issues, perform installations or upgrades, and ensure customer satisfaction by addressing concerns promptly. These roles require strong technical skills, problem-solving abilities, and excellent communication, as representatives act as the face of their company while interacting directly with clients.

What are the key skills and qualifications needed to thrive as a field service representative?

To thrive as a Field Service Representative, you need strong technical aptitude, problem-solving abilities, and a relevant associate’s or bachelor’s degree, often in electronics, engineering, or a related field. Familiarity with diagnostic tools, CRM software, and industry-specific equipment is typically required, along with certifications like CompTIA A+ or manufacturer-specific training. Excellent communication, customer service orientation, and time management skills help you build client relationships and handle on-site challenges effectively. These skills are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and representing the company professionally in the field.

What are some common challenges field service representatives face when working at client sites?

Field Service Representatives often encounter challenges such as adapting to unfamiliar environments, troubleshooting equipment with limited onsite resources, and managing customer expectations in real time. They must be comfortable working independently, problem-solving under pressure, and communicating effectively with both clients and remote technical teams. Flexibility and strong interpersonal skills are essential, as each client's site and needs can vary significantly from one assignment to the next.

What is the difference between Field Service Representative vs Customer Service Technician?

AspectField Service RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, sometimes a high school diploma or equivalentBasic technical knowledge, often customer service training
Work environmentOn-site at client locations, traveling frequentlyPrimarily in service centers or customer sites, less travel
Employer & industry usageManufacturing, telecommunications, utilitiesElectronics, appliances, IT support
Common search intentTechnical field work, troubleshooting, installationsCustomer support, product repairs, troubleshooting

While both roles involve technical skills and customer interaction, Field Service Representatives focus on on-site installations, repairs, and maintenance at client locations, often requiring technical certifications and travel. Customer Service Technicians typically handle support and repairs within service centers or at customer sites with less travel, emphasizing customer interaction and troubleshooting skills.

How to become a field service representative?

To become a field service representative, candidates typically need a high school diploma or equivalent, along with technical skills related to the industry they will serve. Relevant experience, such as in customer service or technical repair, is often preferred, and some roles may require certifications or training specific to the equipment or systems involved. Strong communication skills and the ability to work independently are also important for success in this role.
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The top searched job categories for Field Service Representative jobs in Connecticut are:

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Field Service Representative jobs near you
Infographic showing various Field Service Representative job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,560 per year, or $23.8 per hour.

Field Service Technician

Hartford, CT • On-site

Graco, Inc.

8.5

Company rating: 8.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

84th of 494 rated machine equipment manufacturers

Great coworkers

People enjoy working here

Good employer

Learn more about Graco, Inc.external

Full-time

Medical, Dental, Retirement

Re-posted 6 days ago

Job description

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.
The Field Service Technician is responsible for delivering high-quality technical service and support to customers by installing, maintaining, troubleshooting, and repairing paint timing equipment and systems in the field. This position serves as the primary on-site technical representative and plays a critical role in equipment reliability, customer satisfaction, and fulfillment of service commitments.
What You Will Do at Graco
Field Service Execution
  • Perform on-site installation, startup, calibration, preventive maintenance, and repair of paint tinting equipment and systems.
  • Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and basic software issues.
  • Follow established service procedures to ensure work is completed safely, accurately, and to the company's quality standards.

Customer Support & Experience
  • Serve as the primary representative for technical resolution at customer sites.
  • Communicate clearly with customers regarding service findings, recommendations, and next steps.
  • Ensure service delivery meets customer expectations and service level commitments.

Service Planning, Documentation & Compliance
  • Plan and manage daily service calls within an assigned territory to meet response time and service expectations.
  • Accurately complete service reports, work orders, time entries, and expense reports using the company's systems.
  • Manage tools, parts usage, travel, and expenses responsibly.
  • Follow all safety policies, procedures, and customer site safety requirements.

Continuous Improvement & Technical Capability
  • Provide phone and remote technical support when not performing on-site service.
  • Identify recurring equipment or process issues and share insights with service leadership, engineering, and product teams.
  • Serve as a technical expert for assigned products and applications by maintaining current knowledge, certifications, and hands-on experience.

What You Will Bring to Graco
  • Associate degree in a technical field or equivalent relevant field service experience.
  • 2+ years of hands-on technical service, maintenance, or repair experience.
  • Strong mechanical and electrical troubleshooting skills.
  • Customer-focused mindset with clear, professional communication skills.
  • Ability to work independently and manage time effectively in a field-based role.
  • Valid driver's license and ability to travel regularly within assigned territory.

Accelerators
  • Experience servicing industrial equipment or automated systems.
  • Experience in manufacturing, industrial, or technical service environments.
  • Familiarity with service management systems and mobile service tools.
  • Advanced technical training or certifications relevant to relevant products or industries served.

#LI-KE1
Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).
At Graco, you truly make a difference. Your unique talents contribute to our organizational growth and future. Not only do you make a difference, but Graco's culture empowers employees to create their own career path. Whether you choose to advance within your current department or explore new opportunities in different divisions, you have the ability to build your future. Our managers are here to provide support and guidance as you continue to grow within your career.
Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco's comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.
Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
The base pay range for this position is listed below, exclusive of fringe benefits or other compensation. If you are hired, your final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. In addition to those factors, we will also consider internal equity of our current employees. Please keep in mind that the range provided is the full base salary range for the role. Hiring at or near the maximum of the range would not be typical to allow for future and continued salary growth.
$21.92 - $38.41

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