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Field Case Manager Jobs in Springfield, MA (NOW HIRING)

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How much do field case manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for field case manager in Springfield, MA is $33.93, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $36.88 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What are popular job titles related to Field Case Manager jobs in Springfield, MA?

For Field Case Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Field Case Manager jobs in Springfield, MA look for?

The top searched job categories for Field Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Field Case Manager jobs?

Cities near Springfield, MA with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,568 per year, or $33.9 per hour.

SSG Fox Case Manager

Easter Seals Capital Region & Eastern CT

Windsor, CT • On-site

$60K/yr

Other

Posted 5 days ago

Job description

Position: VRP SSG Fox Case Manager

Summary of Job:

The VRP Case Manager is responsible for conducting clinical assessments, care coordination, and community engagement services. The Case Manager provides crisis intervention, develops individualized service plans, and coordinates referrals while maintaining the highest ethical standards and representing Easterseals in the community.

Skills and Requirements:

  • Bachelor's Degree in Social Work or related field required
  • Military service preferred
  • Experience in Crisis Intervention and Suicide Prevention programming
  • Strong background in case management and care coordination
  • Experience with community outreach and relationship building
  • Excellent project management and organizational abilities
  • Strong conflict management and trauma-informed de-escalation skills
  • Proficiency with Microsoft Office Suite
  • Self-motivated with ability to work independently and collaboratively
  • Strong attention to detail while managing multiple priorities
  • Valid driver's license with proof of insurance; willingness to use personal vehicle
  • Flexibility to work early mornings, evenings, and weekends as needed
  • Commitment to maintaining confidentiality and professionalism
  • Passion for Easterseals' mission and ability to serve as an organizational ambassador
  • Familiarity with crisis intervention techniques and crisis management strategies
  • Proven ability to work collaboratively with multidisciplinary teams and diverse populations

Position Duties and Responsibilities

  • Conduct suicide and risk assessments
  • Facilitate initial care assessments to determine treatment priorities
  • Create and manage Individualized Service Plans (ISPs)
  • Deliver Skills for Psychological Recovery (SPR) curriculum
  • Focus on skill-building components including problem-solving, positive activities, managing reactions, helpful thinking, and social connections
  • Coordinate referrals and facilitate warm handoffs to VA facilities
  • Ensure seamless transition and continuity of care
  • Build relationships with target area service providers
  • Develop and maintain community partnerships
  • Travel 25-50% of time throughout service area
  • Attend local veteran events across target area
  • Represent Easterseals and Veterans Rally Point in the community
  • Participate in outreach activities
  • Maintain highest ethical standards in all interactions
  • Support special projects as needed
  • Conduct thorough assessments of clients' needs and develop personalized care plans
  • Coordinate services across various sectors including healthcare, social services, and community resources
  • Provide crisis intervention and management to clients in urgent situations
  • Monitor client progress and adjust care plans as necessary to ensure effective support
  • Facilitate communication between clients and service providers to advocate for their needs
  • Maintain accurate records of client interactions, progress notes, and service referrals
  • Supervise support staff or interns when necessary to ensure quality service delivery
  • Stay informed about relevant policies, regulations, and best practices in social work and case management
  • Perform and/or supervise other job-related activities as may be assigned.
  • Community Outreach – community presentation on suicide- community education suicide awareness

Physical Demands Efforts

This function requires moderate standing and walking with extended periods of sitting. Will be sitting while performing computer functions. Position does not involve climbing or crawling but may on occasion kneel/squat. Ability to operate normal office equipment such as, telephone, copy machine, fax, scanner, and computer. Position requires ability to frequently push/pull/lift objects more than 50 pounds, see objects closely and to hear normal sounds with some background noises.

Mental & Visual Demands

Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Position requires ability to concentrate on fine detail with interruption and attend to tasks for more than 60 minutes at a time.

Work Environment and Hazards

This position typically works in an office environment. Noise is moderate and typical of conversations and office equipment.

AMERICANS WITH DISABILITIES ACT

Easterseals complies with all aspects of the American with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and /or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the required functions of the position.