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Field Case Manager Jobs in Springfield, MA (NOW HIRING)

Sevita

Foster Care Case Manager

Springfield, MA · On-site

$46K/yr

Foster Care Case Manager $46,500 Salary Everybody needs a job but only extraordinary people work ... Bachelor's degree in human services or related field. * One year of work-related experience working ...

Mental Health Association

Be Seen First

Case Manager (BSAS)

Chicopee, MA · On-site

$20/hr

The Case Manager provides outreach, assessment and engagement to participants of the BSAS Low ... Bachelor's degree in human services or relevant field required. * Requires 6 months of experience ...

ImmaCare Inc.

Leasing Case Manager

Hartford, CT · On-site

The Leasing Case Manager position is characterized by search, advocacy, legal-compliance and detail ... Qualifications: * Bachelors degree in Human Services field or 3-5 years relevant experience

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Field Case Manager information

See Springfield, MA salary details

$17

$33

$42

How much do field case manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for field case manager in Springfield, MA is $33.89, according to ZipRecruiter salary data. Most workers in this role earn between $32.31 and $36.83 per hour, depending on experience, location, and employer.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

What are some common challenges faced by Field Case Managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What are the key skills and qualifications needed to thrive as a Field Case Manager, and why are they important?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are Field Case Managers?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.
What are popular job titles related to Field Case Manager jobs in Springfield, MA? For Field Case Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Field Case Manager jobs in Springfield, MA look for? The top searched job categories for Field Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Field Case Manager jobs? Cities near Springfield, MA with the most Field Case Manager job openings:
Field Case Manager jobs near you
School Case Manager- MA

School Case Manager- MA

Behavioral Health Network (BHN)

Springfield, MA • On-site

$20 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Master's Level Case Manager to join our School-Based Community Service Agency (CSA) team.

What We Offer

  • Comprehensive benefits including health, dental, vision, and retirement match

  • Generous paid time off and holidays

  • Career advancement opportunities with one in three positions filled internally

  • Ongoing training and professional development, including CANS certification support

  • A collaborative and mission-driven work environment

  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers

What You'll Do

As a Master's Level Case Manager, you will provide direct support to middle school students (grades 6-8) at Chestnut TAG, Impact Prep, and Springfield Legacy Academy who are at risk for emotional, behavioral, or substance use challenges. You'll work with students, families, and school staff to improve outcomes, reduce risks, and support academic success.

  • Maintain a caseload of 15-20 youth and families, providing intensive Wraparound services

  • Conduct comprehensive assessments, including CANS, CRAFFT, SBIRT, and ACES, to identify strengths and needs

  • Develop and update service plans, ensuring family voice and youth engagement

  • Collaborate with Bachelor's level Case Managers for risk management and safety planning

  • Facilitate psychoeducational groups on social skills, emotional regulation, and risk reduction for substance use

  • Provide parent education and skills training sessions throughout the year

  • Deliver support in school, home, and community settings, including after school hours

  • Consult with teachers, school staff, and community providers to coordinate supports

  • Participate in IEP/504 meetings and contribute to treatment planning

  • Track student outcomes, progress, and barriers while maintaining timely documentation

Who You Are

  • Master's degree in Counseling, Psychology, Social Work, or a related field required

  • CANS-MA certification required (or willingness to obtain upon hire)

  • Experience working directly with youth, families, and substance use issues preferred

  • Strong organizational, communication, and facilitation skills

  • Ability to work with culturally diverse populations

  • Knowledge of school-based and community behavioral health resources

  • Comfortable with technology, including documentation systems, word processing, and email

  • Valid driver's license and reliable transportation required

We Hire for Purpose!

Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services. We believe in supporting our staff with the same compassion and respect we provide to the individuals and families we serve.

How to Apply

If you're a dedicated clinician ready to support youth and families in a school-based setting, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.

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