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Field Case Manager Jobs in Springfield, MA (NOW HIRING)

Pyramid Healthcare

Case Manager

Agawam, MA · On-site

$22 - $28/hr

High School Diploma or GED required; bachelor's degree in a related field preferred * Two years of previous case management experience preferred Experience * Minimum of 2 years of case management ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... Bachelor's degree in Psychology, Social Work, Counseling, or a related field required; Master ...

Boca Recovery Center

Case Manager

Springfield, MA

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... Bachelor's degree in Psychology, Social Work, Counseling, or a related field required; Master ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... Bachelor's degree in Psychology, Social Work, Counseling, or a related field required; Master ...

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$20.25 - $26/hr

POSITION SUMMARY The BOOST Case Manager is an experienced human services professional responsible ... Associate degree in Human Services, Social Work, or a related field preferred; a minimum of two ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

$52K - $96K/yr

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

Baystate Health

Social Work Case Manager

Springfield, MA · Hybrid

$21.75 - $28.50/hr

Social Work Case Manager (LCSW, LICSW or LMHC) Baystate Health/Health New England Services, a ... Current state licensure as a social worker or related field * Experience in patient education ...

tmn

Foster Care Case Manager

Springfield, MA · On-site

$46K/yr

Foster Care Case Manager $46,500 Salary Everybody needs a job but only extraordinary people work ... Bachelor's degree in human services or related field. * One year of work-related experience working ...

tmn

Foster Care Case Manager

Springfield, MA · On-site

$46K/yr

Foster Care Case Manager $46,500 Salary Everybody needs a job but only extraordinary people work ... Bachelor's degree in human services or related field. * One year of work-related experience working ...

Catholic Charities

TANF Case Manager (CM)

Hartford, CT · On-site

$25 - $27/hr

The Case Manager (CM) provides outreach, initial assessment, advocacy, case planning, service ... BA/BS in a human service field with two (2) years relevant experience (preferred), Associates or ...

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All JobsField Case Manager JobsField Case Manager Jobs in Springfield, MA

Field Case Manager information

See Springfield, MA salary details

$17

$33

$42

How much do field case manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for field case manager in Springfield, MA is $33.89, according to ZipRecruiter salary data. Most workers in this role earn between $32.31 and $36.83 per hour, depending on experience, location, and employer.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

What are some common challenges faced by Field Case Managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What are the key skills and qualifications needed to thrive as a Field Case Manager, and why are they important?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are Field Case Managers?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.
What are popular job titles related to Field Case Manager jobs in Springfield, MA? For Field Case Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Field Case Manager jobs in Springfield, MA look for? The top searched job categories for Field Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Field Case Manager jobs? Cities near Springfield, MA with the most Field Case Manager job openings:
Field Case Manager jobs near you
Case Manager

Case Manager

Pyramid Healthcare

Agawam, MA • On-site

$22 - $28/hr

Other

Posted 18 days ago

Pyramid Healthcare rating

4.7

Company rating: 4.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

857th of 870 rated healthcare providers

Job description

Case Manager - Substance Use Disorder (SUD) Treatment
Location: Agawam, MA (New Facility - Startup Phase)
Schedule: Full-Time and Part-Time Opportunities Available
Pay Rate: $22 - $28 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized provider of behavioral health services, offering compassionate, evidence-based care to individuals with substance use and co-occurring disorders. We are proud to be opening our newest treatment center in Agawam, MA, focused on Substance Use Disorder (SUD) treatment for adults.

Join us as we build a new program dedicated to recovery and make an immediate impact on the lives of clients and their families.

Position Summary

We are seeking a dedicated and organized Case Manager to support clients and families throughout the continuum of care. This role is essential to client success and includes coordinating services, communicating with referral sources and external providers, assisting with admissions processes, and supporting aftercare planning to ensure smooth transitions following treatment.

Key Responsibilities
  • Coordinate client care activities, including appointments, schedules, and treatment planning
  • Communicate with referral sources and outside providers to ensure continuity of care
  • Support the admissions process by verifying documentation, scanning records, and initiating communication with external providers as needed
  • Conduct orientations with clients and families in collaboration with the primary therapist
  • Provide case management services including transportation coordination, case management sessions, and support related to legal or employment needs
  • Facilitate educational or skill-building groups to support clinical programming
  • Develop and document comprehensive aftercare plans in collaboration with the treatment team and business development staff
  • Provide aftercare documentation to appropriate external providers and ensure follow-up coordination
  • Maintain accurate and timely documentation in the electronic clinical record system (CareLogic)
  • Participate in treatment team meetings and maintain collaborative communication with counselors and staff
  • Ensure compliance with confidentiality standards, licensing requirements, and program policies
  • Complete required trainings and perform additional duties as assigned
Qualifications

Education

  • High School Diploma or GED required; bachelor's degree in a related field preferred
  • Two years of previous case management experience preferred

Experience

  • Minimum of 2 years of case management experience preferred, ideally in behavioral health or substance use treatment

Skills

  • Strong organizational, communication, and interpersonal skills
  • Ability to manage multiple tasks and meet deadlines
  • Knowledge of community resources and referral processes

Requirements

  • Ability to maintain professionalism, confidentiality, and accurate documentation
Why Join Pyramid Healthcare?
  • Opportunity to be a founding team member at a newly launched treatment program
  • Make a meaningful impact helping clients and families navigate recovery
  • Competitive pay and opportunities for advancement
  • Supportive, mission-driven team environment
  • Ongoing training and professional development

Interested in joining a team dedicated to recovery and compassionate care? Apply today and help us build something meaningful in Agawam, MA.

What Pyramid Healthcare employees say

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