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Ferrari Store Jobs (NOW HIRING)

Tex

$120 - $180/hr

That\'s as much as a McLaren 765LT or a Ferrari 488 or a baller house in San Antonio, TX (where we ... or analytics stores. * Data-orchestration/workflow tooling, record linkage / fuzzy matching ...

Tex

Senior Engineer

San Francisco, CA · On-site

$120 - $180/hr

That\'s as much as a McLaren 765LT or a Ferrari 488 or a baller house in San Antonio, TX (where we ... or analytics stores. * Data-orchestration/workflow tooling, record linkage / fuzzy matching ...

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Ferrari Store information

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$35

How much do ferrari store jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ferrari store in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is the Ferrari Store?

The Ferrari Store is the official retail destination for Ferrari-branded merchandise, including apparel, accessories, model cars, and collectibles inspired by the legendary Italian car manufacturer. The store caters to both fans and collectors, offering exclusive products that reflect the brand's luxury, innovation, and racing heritage. With locations worldwide and an online presence, the Ferrari Store provides enthusiasts the opportunity to own a piece of the Ferrari lifestyle beyond the automobiles themselves.

What are the key skills and qualifications needed to thrive as a Ferrari Store sales associate?

To thrive as a Ferrari Store Sales Associate, you need strong retail sales skills, deep product knowledge, and preferably prior experience in luxury or automotive retail environments. Familiarity with POS systems, inventory management software, and possibly CRM platforms is typically required. Exceptional interpersonal communication, attention to detail, and a high level of professionalism help build lasting client relationships and deliver a premium brand experience. These skills are essential to effectively represent Ferrari's prestigious brand and drive customer satisfaction and sales performance.

What are some common challenges faced when working in a Ferrari Store retail position?

Working in a Ferrari Store retail position can be both exciting and demanding. Team members often need to provide exceptional customer service to a clientele with high expectations, ensuring that their experience matches the luxury brand image. Meeting sales targets while maintaining brand standards and keeping up with frequent product updates can be challenging. Additionally, staff must be knowledgeable about both Ferrari merchandise and the brand's heritage, as customers often have detailed questions. Collaboration with teammates is essential to create a seamless and premium shopping environment.

What is the difference between Ferrari Store vs Ferrari Sales Associate?

AspectFerrari StoreFerrari Sales Associate
Required CredentialsCustomer service experience, retail skillsSales experience, product knowledge, customer service
Work EnvironmentRetail store, luxury retail settingShowroom, dealership, luxury automotive environment
Employer & Industry UsageFerrari retail outlets, luxury brand retailFerrari dealerships, automotive sales
Common Search & ComparisonCustomer-facing retail roles at FerrariAutomotive sales roles at Ferrari

The main difference between a Ferrari Store employee and a Ferrari Sales Associate lies in their focus. Ferrari Store staff primarily work in retail outlets selling branded merchandise, while Ferrari Sales Associates are involved in selling luxury cars at dealerships. Both roles require excellent customer service skills, but the Sales Associate position emphasizes automotive product knowledge and sales techniques specific to luxury vehicles.

How do you become a Ferrari Store salesman?

To become a Ferrari Store salesman, candidates typically need sales experience, excellent customer service skills, and a passion for luxury brands. Relevant knowledge of Ferrari products and the automotive industry is also beneficial, and some positions may require specific certifications or training provided by the employer.

How do you get a job at Ferrari Store?

To get a job at Ferrari Store, candidates should regularly check the company's official careers page for current openings and submit an online application. Relevant skills include customer service, sales experience, and a passion for luxury brands; some roles may require knowledge of the automotive industry or specific certifications. Networking and attending company events can also improve chances of employment.
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What job categories do people searching Ferrari Store jobs look for?

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Ferrari Store jobs near you
Infographic showing various Ferrari Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Service Business Development Manager

Mercedes-Benz of North Palm Beach

North Palm Beach, FL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job Summary

New Country Motor Car Group is seeking a Service Business Development Manager to join our dynamic team to provide a luxury experience to our Service customers!

This is a critical leadership role responsible for leading and developing our Service Business Development Center (BDC) team to drive service department appointment growth, customer retention and the overall customer experience and satisfaction. You will oversee daily operations, client outreach, lead management, team performance and analyze data to optimize appointment volume and shop capacity.

Benefits

  • Competitive Pay - (Insert Pay Range)
  • Performance-Based Bonuses
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Retirement Plan
  • Short- and Long-Term Disability
  • PTO & Sick Leave
  • Paid Training & Professional Development
  • Employee Discounts

Responsibilities

  • Team Leadership: Recruit, train, and coach BDC agents on the handling of inbound and outbound calls, lead management, and handling customers objections.
    • Supervise BDC agents provides daily guidance, performance feedback, and motivation to achieve daily goals.
    • Establish and monitor key performance indicators (KPIs) to include lead conversion, appointment show rate and retention metrics.
    • Conduct regular performance reviews.
    • Coordinate training to enhance lead conversion, communication skills as well as customer experience.
    • Maintain a positive and professional team culture.
  • Outreach Strategy: Strategically direct outbound call, text, and email campaigns with a focus on process optimization. Manage inbound internet leads, phone calls, and website requests while converting these leads to booked service appointments.
  • Lead Management: A primary duty involves acquiring, developing, and implementing a comprehensive process of generating high-quality leads through outbound calls, texts, and email.
    • This includes establishing response time standards, scripts, lists and campaigns.
    • Monitor and manage lead distribution to guarantee that no opportunity is missed.
    • Analyze data to identify trends and make recommendations for improving lead generation and conversion.
  • Onboarding & Training: Facilitate ongoing training sessions, new hire orientation, personalized coaching plans, software systems utilization, and effective lead management.
  • Performance Analysis: Monitor KPI’s and service metrics such as closing rates, appointments set, appointment show rates, transaction values, and customer retention.
    • Analyze these areas to identify skill gaps, future training needs, and specific areas of improvement.
    • Listen to agent calls and coach on call quality.
    • Regular performance audits.
  • Fixed Operations Strategy & Collaboration: Communicate with General Managers and Service Managers across all stores to align initiatives, shop capacity utilization, and department profitability.
    • Conduct monthly meetings with each locations GM & SM on key metrics, performance, phone data, and industry changes.
    • Discuss Appointment volume, shop capacity, monthly campaigns, and action plans for improvement.

Qualifications

  • Proven experience in automotive service operations, BDC management, or fixed operations preferred.
  • Proven leadership skills with the ability to motivate, build trust, and drive compliance with company standards across all levels of dealership staff.
  • Solid experience in leading a service BDC team in an automotive dealership environment.
  • Strong understanding of automotive maintenance schedules and repair processes
  • Experience building and implementing scalable processes and systems.
  • Strong background in KPI development, performance tracking, and accountability structures
  • Exceptional communication skills with the ability to defuse tense customer situations.
  • High accountability mindset with a focus on results and exceeding targets
  • Time management and multitasking skills in a fast-paced environment
  • Proficient technology skills with CRM and DMS and Manufacturers software
  • Team player with collaborative attitude

About Us

New Country Motor Car Group is one of the largest independent auto groups in the United States.   We are a family owned and operated company who has built success on the foundation of investing in our people to facilitate growth and a rewarding work environment. We represent some of the most respected luxury automotive manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, Virginia, and Florida. We carry a wide variety of brands which include Ferrari, Porsche, BMW, Audi, Mercedes-Benz, Jaguar, Land Rover, Lexus, MINI, and Toyota.

Annual Compensation Range: $130,000 - $150,00

New Country Motor Car Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.