Fbi Support Jobs (NOW HIRING)

Job Opening: 67131
Opening Date: August 20, 2026
Closing Date: September 3, 2026r at 11:59 p.m. (ET)
Job Title IT Specialist (ITS) Full Performance Level GS-14 Division Finance and Facilities Division (FFD) Unit Logistics Unit (LU) Location Washington, DC Working Hours 7am-3:30pm (Flexible) Job Type Full Time/Permanent Who May Apply Current, permanent FBI employees Number of Positions Available 1 Questions HRS Mary Arbelo at marbelo@fbi.gov Salary $121,785.00--$158,322.00 For eligible current federal employees, a relocation incentive of up to 15% is available. Eligibility for a relocation incentive requires proof of a change in residence and an assignment at a worksite in a different geographic area greater than or equal to 50 miles from the prior worksite. Employees must sign a written service agreement completing a specified period of employment with the FBI at the new duty station. Recruitment and relocation incentives cannot be combined.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
UNIT DESCRIPTION
The Logistics Unit (LU) provides effective and efficient mail, shipping, property transportation, courier, warehousing, supply, furniture recycling and other related logistical services and products in support of FBI operations worldwide.
KEY REQUIREMENTS

• Must be a current, permanent FBI employee

PHYSICAL DEMANDS
The work is sedentary. No special physical demands are required to perform the work. Some travel may be required.
WORK ENVIRONMENT
The work is performed in a typical office setting. Special safety precautions are not required.
MAJOR DUTIES

• Administers and maintains both test and production server environment, ensuring the system remains operational, secure, and up to date with all required application and security patches.
• Monitors system performance and troubleshoots operational issues, using tools such as PowerShell to diagnose and resolve technical problems.
• Develops, maintains, and supports business solutions using Power BI and Power Apps to enhance data visibility and operational efficiency.
• Provides technical support for Windows operating systems, Office 365 applications, and SQL databases, including troubleshooting and resolving user and system issues.
• Supports ULMS device configuration and ensures alignment with the bureau's Zero Trust (no trust) environment requirements.
• Collaborates with internal stakeholders and external vendors to resolve technical and operational issues and implement system improvements.
• Assists with additional tasks and projects assigned to support unit operations.

QUALIFICATIONS & EVALUATIONS
Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement. Applicants must meet the qualification requirements by the closing date of this announcement.
If you are found minimally qualified, your application will move forward to additional phases of the review process.
The five competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.
Competencies:

• Initiative
• Technology Application
• Communication
• Problem Solving/ Judgment
• Analytic Thinking

Specialized Experience (SE)
GS-13: Applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level. SE is defined as follows:

• Experience maintaining a server environment, including performing application and security patch updates, managing scheduled tasks, and troubleshooting.
• Experience developing and supporting data visualization dashboards and automated workflows using Power BI and Power Apps to enhance business processes and reporting capabilities.
• Experience troubleshooting and resolving technical issues related to Windows operating systems and SQL databases.
• Experience working within environments that utilize ULMS device configuration and Zero Trust architecture principles.
• Experience working independently to coordinate and communicate across divisions and with external contractors to resolve complex technical and operational issues.

HOW TO APPLY
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply. If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
REQUIRED DOCUMENTS
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
2. Other supporting documents (if applicable):
   • College transcripts, if qualifying based on education or if there is a positive education requirement
   • Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
     • Percent of time worked in the particular position (cannot conflict with main duties)
     • The month/year work began
       Frequency worked (i.e., daily, monthly, etc.)
     • Specific duties performed

Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.
Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.
WHAT TO EXPECT NEXT
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
ADDITIONAL INFORMATION

• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• Limited Movement: Policy has been implemented wherein support employees entering a position may be precluded from moving to another position within the Bureau through reassignment or change to a lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated due to an organizational restructuring initiative, so those employees can compete for a position elsewhere. Voluntarily leaving a position with a relocation incentive may result in loss of that incentive. Please notate that you have received an official notification letter within your application.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a) Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable."
b) A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
• Relocation expenses MAY be borne by the FBI. Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one-year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Current tax law may impact your transfer by making some of your moving expense reimbursements taxable. Please contact 304-625-9337 (304-625-XFER) for information regarding taxable expenses.
• Employees selected for promotions at the GS 12 level or higher, selected for a supervisory position at any grade level, or selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.

Nepotism
Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you require a reasonable accommodation during the application and/or hiring process, please contact the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by email at REASONABLE_ACCOMMODA@fbi.gov, phone at 202-324-2158, or fax at 202-324-3976. This email address is for reasonable accommodation requests only. Do not send applications or unrelated inquiries to this address, as they will not be considered.
Equal Employment Opportunity
The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other non-merit factors.
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