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Farmers Insurance Customer Service Jobs (NOW HIRING)

Farrmers Insurance

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Insurance Customer Service Representative

San Diego, CA · On-site

$42K - $59K/yr

We are a busy, well-established Farmers Insurance agency looking for a reliable, detail-oriented Customer Service Representative to join our team full-time! This role is the backbone of our office.

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How much do farmers insurance customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for farmers insurance customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Farmers Insurance Customer Service vs Farmers Insurance Claims Adjuster?

AspectFarmers Insurance Customer ServiceFarmers Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; licensing and certifications in insurance claims
Work EnvironmentOffice or call center; customer interactionField or office; assessing damages and investigating claims
Employer & Industry UsageCustomer support within insurance industryClaims processing within insurance industry
Common Search & Comparison IntentUnderstanding customer service roles at Farmers InsuranceDifferences in claims handling roles at Farmers Insurance

Farmers Insurance Customer Service representatives primarily handle policy inquiries, billing, and general support, focusing on customer interactions. Claims Adjusters, on the other hand, investigate and evaluate insurance claims, often requiring specialized licensing. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Farmers Insurance Customer Service Representative, and why are they important?

To thrive as a Farmers Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state insurance licensing is important. Active listening, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient policy servicing, high customer satisfaction, and compliance with company and regulatory standards.

What are some typical challenges faced by Farmers Insurance Customer Service representatives, and how are they supported in overcoming them?

Farmers Insurance Customer Service representatives often handle a high volume of customer inquiries, ranging from policy questions to claims assistance. A common challenge is addressing complex or emotional situations, such as helping customers during stressful claim events. To support representatives, Farmers provides comprehensive training, ongoing coaching, and access to knowledge bases and team leads for escalation support. The work environment encourages collaboration, with team huddles and regular feedback sessions to share best practices and resolve issues efficiently.
More about Farmers Insurance Customer Service jobs
What cities are hiring for Farmers Insurance Customer Service jobs? Cities with the most Farmers Insurance Customer Service job openings:
What states have the most Farmers Insurance Customer Service jobs? States with the most job openings for Farmers Insurance Customer Service jobs include:
What job categories do people searching Farmers Insurance Customer Service jobs look for? The top searched job categories for Farmers Insurance Customer Service jobs are:
Farmers Insurance Customer Service jobs near you
Infographic showing various Farmers Insurance Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative for Farmers Insurance

Holmes Farmers Insurance

Littleton, CO

$20/hr

Full-time

PTO

Posted 8 days ago

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development

Join a Top-Producing Team and Grow Your Career in Insurance
Farmers Insurance is looking for driven, personable professionals to join our Lakewood offices as a Customer Service Representative. Whether you're starting your career or looking for your next step, this is a chance to grow with one of the most trusted names in the industry.
Were proud to be one of Colorados top new business-producing teamsand were just getting started. If youre ready to make a change, learn a new industry, and be part of a supportive, high-energy environment, we want to hear from you.
What Youll Do:
  • Help clients with what matters most to them.
  • Build relationships with existing clients.
  • Use modern technology to work efficiently and succeed faster.
  • Build long-term relationships and manage a personal book of business.
  • Present clear, professional insurance proposals.
  • Stay current on industry trends, tools, and regulations.
  • Leverage modern technology to streamline sales and client communication.
What We Offer:
  • Competitive Pay: Base salary + uncapped commission + bonuses opportunities.
  • Training & Development: Comprehensive onboarding and continuous coaching.
  • Career Growth: Clear paths for advancement.
  • Work-Life Balance: Flexible work environment.
  • Modern Tools: Technology to help you succeed faster.
What Were Looking For:
  • Great Customer Service.
  • Sales experience (or strong motivation to grow in sales).
  • Strong communication and interpersonal skills.
  • Organized, self-motivated, and goal-oriented.
  • Active Colorado insurance licenseor willingness to obtain one (well help).
  • Comfortable with using sales software and tools.
If youre motivated, coachable, and want a career where your effort truly pays off, apply today. Lets talk about what your future could look like at Farmers.