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Fan Services Representative Jobs (NOW HIRING)

H star

Fan Services Representative

Los Angeles, CA

$25 - $27/hr

Fan Services Representative Department: Security & Guest Services Status: Part-Time, Seasonal Pay Rate: $25.00 - $27.00/hour* Reports to: Manager, Fan Services *Compensation rates vary based on job ...

AEG

Fan Services Representative

Los Angeles, CA · On-site

$25 - $27/hr

Fan Services Representative Department: Security & Guest Services Status: Part-Time, Seasonal Pay Rate: $25.00 - $27.00/hour* Reports to: Manager, Fan Services *Compensation rates vary based on job ...

AEG

Part Time Fan Services Coordinator

Tucson, AZ · On-site

$15.45/hr

... service and represent the organization in a positive manner. * Support fan engagement and ... promotional initiatives, including customer appreciation nights, giveaways, and theme nights.

AEG

Ticket Services Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Overview The Ticket Services Representative is responsible for maximizing individual ticket sales ... As leaders in the ticketing industry, our team is dedicated to creating an exceptional, fan ...

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All JobsFan Services Representative Jobs

Fan Services Representative information

See salary details

$29.5K

$48.3K

$78.5K

How much do fan services representative jobs pay per year?

As of Jun 9, 2026, the average yearly pay for fan services representative in the United States is $48,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Fan Services Representative vs Ticketing Agent?

AspectFan Services RepresentativeTicketing Agent
Required CredentialsCustomer service experience, high school diplomaCustomer service skills, high school diploma
Work EnvironmentEvent venues, sports arenas, stadiumsBox offices, ticketing platforms, event venues
Employer & Industry UsageSports teams, entertainment venuesEvent venues, ticketing companies
Common Search & ComparisonCustomer support at eventsTicket sales and distribution

Fan Services Representatives focus on assisting fans during events, handling inquiries, and ensuring a positive experience. Ticketing Agents primarily manage ticket sales, distribution, and related customer service. While both roles involve customer interaction in the entertainment industry, Fan Services Representatives are more engaged with on-site fan support, whereas Ticketing Agents handle pre-event ticket transactions.

What are Fan Services Representatives?

Fan Services Representatives are professionals who work at sports venues, entertainment events, or large gatherings to assist and support guests or fans. Their main responsibilities include providing information, resolving issues, ensuring a positive experience, and addressing any concerns that attendees may have. They often serve as the first point of contact for fans, helping with directions, seating, accessibility needs, and general inquiries to enhance overall satisfaction. Effective communication and customer service skills are crucial for this role.

What jobs make $3,000 a month without a degree?

Fan Services Representatives typically earn less than $3,000 per month, but roles such as sales associates, administrative assistants, or delivery drivers can reach or exceed this income level without requiring a degree. These jobs often rely on experience, skills, or certifications and may involve flexible schedules or customer service environments.

What are some common challenges Fan Services Representatives face when handling fan inquiries during high-traffic events?

Fan Services Representatives often encounter a significant increase in inquiries during major games or events, which can lead to high call, email, or chat volumes. Managing multiple requests efficiently while maintaining a positive and helpful attitude can be challenging, especially when addressing time-sensitive or emotionally charged situations. Representatives must quickly problem-solve, prioritize tasks, and communicate clearly with both fans and internal teams to ensure timely resolutions. Adaptability and strong organizational skills are key to thriving in these fast-paced environments.

What are the key skills and qualifications needed to thrive as a Fan Services Representative, and why are they important?

To thrive as a Fan Services Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and basic office applications is often required. Outstanding communication, patience, and a positive attitude help create memorable experiences for fans and resolve concerns effectively. These skills are crucial for ensuring fan satisfaction, fostering loyalty, and supporting the organization's reputation during events.
More about Fan Services Representative jobs
What job categories do people searching Fan Services Representative jobs look for? The top searched job categories for Fan Services Representative jobs are:
Fan Services Representative jobs near you
Infographic showing various Fan Services Representative job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, 5% Full Time, 47% Part Time, 43% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.

Fan Services Representative

MLB - Los Angeles Dodgers

Los Angeles, CA

$25 - $27/hr

Other

Posted 2 days ago

Job description

Fan Services Representative

The Los Angeles Dodgers currently have a job opportunity for a Fan Services Representative. Following you will find a brief description of the job and application process. For additional information, please contact TalentRelations@ladodgers.com.

Title: Fan Services Representative

Department: Security & Guest Services

Status: Part-Time, Seasonal

Pay Rate: $25.00 - $27.00/hour*

*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.

The Fan Services Representative will be responsible for greeting fans and directing them throughout Dodger Stadium. Additionally, they will be responsible for distributing information and receiving, routing and resolving incoming fan comments and concerns. The Representatives will take the lead on communicating and forging relationships with Dodger fans.

Essential Duties/Responsibilities:

  • Greet guests and provide them with Dodger Stadium information (directions, club history, policies and procedures, etc.)
  • Address guests' concerns, complaints and compliments in a professional and timely manner
  • Input and track all applicable data provided by fans into customer service system
  • Ensure concerns are addressed and communicated to management
  • Work closely with all other departments to resolve issues
  • Provide excellent customer service to internal and external customers to ensure positive interaction as it relates to the fan experience
  • Provide random acts of kindness for our guests, especially children and those visiting Dodger Stadium for special occasions to provide positive, lasting memories
  • Perform related duties as assigned

Basic Requirements/Qualifications:

  • High school diploma, GED or equivalent
  • Minimum two to three years' work experience in customer service
  • Possess strong listening skills including the ability to empathize with our guests and people in our community
  • Maintain a positive outlook that demonstrates approachability and friendliness
  • Demonstrate excellent oral and written communication skills
  • Possess excellent organizational record keeping and planning skills
  • Proficiency with Microsoft Word, Excel and Outlook is a plus
  • Ability to read and communicate effectively in English, multilingual is a plus (fluency in Spanish, Korean, Chinese or Japanese is preferred)
  • Ability to stand for entire four (4) to seven (7) hour per shift; walk; reach with hands and arms and occasionally lifting up to 25 pounds
  • Ability to work evenings, nights and holidays as needed

LOS ANGELES DODGERS LLC is an equal opportunity employer.

LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. LOS ANGELES DODGERS LLC is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.

LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act requires that LOS ANGELES DODGERS LLC obtain documentation from every individual who is employed, which verifies their identity and authorizes their right to work in the United States.

LOS ANGELES DODGERS LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, LOS ANGELES DODGERS LLC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact TalentRelations@ladodgers.com.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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