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Family Navigator Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

Hematologist

Rochester, NY · On-site

... and nurse navigators--united by our shared value to serve as one and deliver coordinated ... Educate patients and families on diagnosis, treatment options, and long-term management. * Engage ...

Rochester Regional Health

Hematologist

Rochester, NY · On-site

... and nurse navigators-united by our shared value to serve as one and deliver coordinated ... Educate patients and families on diagnosis, treatment options, and long-term management. * Engage ...

Rochester Regional Health

Hematologist

Irondequoit, NY · On-site

... and nurse navigators-united by our shared value to serve as one and deliver coordinated ... Educate patients and families on diagnosis, treatment options, and long-term management. * Engage ...

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Family Navigator information

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$13

$22

$33

How much do family navigator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for family navigator in Rochester, NY is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.66 per hour, depending on experience, location, and employer.

What is a family navigator?

Family Navigators are professionals who help families access and coordinate services, resources, and support for their children or loved ones, often in healthcare, education, or social services settings. They act as guides and advocates, assisting families in understanding complex systems, overcoming barriers, and making informed decisions. Family Navigators often have personal experience with the systems their clients are navigating, which helps them provide empathetic and practical support.

How does a family navigator typically collaborate with other professionals to support families?

Family Navigators work closely with a multidisciplinary team, including social workers, healthcare providers, educators, and community resource specialists. They often serve as a bridge between families and service providers, ensuring that families receive coordinated care and access to relevant resources. Regular communication and case conferences are common, allowing the Navigator to share updates, advocate for the family's needs, and help develop comprehensive care plans. This collaborative approach helps streamline support and ensures families don't fall through the cracks when facing complex situations.

What are the key skills and qualifications needed to thrive as a family navigator, and why are they important?

To thrive as a Family Navigator, you need a background in social work, psychology, or a related field, along with experience supporting families and navigating community resources. Familiarity with case management software, resource databases, and sometimes certifications in family support or peer navigation are typically required. Strong interpersonal communication, cultural competence, and problem-solving skills help build trust and effectively advocate for families. These skills are vital for connecting families to services, overcoming barriers, and ensuring positive outcomes in complex social support systems.

What are popular job titles related to Family Navigator jobs in Rochester, NY?

For Family Navigator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Family Navigator jobs in Rochester, NY look for?

The top searched job categories for Family Navigator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Family Navigator jobs?

Cities near Rochester, NY with the most Family Navigator job openings:

Family Navigator jobs near you
Infographic showing various Family Navigator job openings in Rochester, NY as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,029 per year, or $22.6 per hour.

Social Leaning Specialist/ Community School Navigator

Center for Youth Services

Henrietta, NY • On-site

$21 - $23/hr

Full-time

Re-posted 26 days ago

Job description

The Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice.
Overview:
The Social Learning Specialist (SLS)/Community School Navigator is part of a school-based support services team. The SLS works to create a youth-, family-, and faculty-friendly presence within the school, founded on cooperative relationships, community, and direct communication. The SLS can provide the full continuum of care; specific areas of focus include prevention education, Help Zone (an alternative to suspension) services, and immediate crisis response. SLS will also deliver a variety of best-practice, research-based services (e.g., groups, workshops, curricula). The SLS also provides access to additional resources from The Center for Youth.
In addition, the Social Learning Specialist/Community Resource Navigator works closely with the Community School Coordinator and with community members and families and, in some ways, is charged with "lowering" the school walls by spearheading the two-way connection between community members (including parents) and the school. The role will require flexible hours to accommodate evening and weekend events. This work entails strong interpersonal skills and cultural competence; evidence of community relationships and organizational capacity; and the ability to manage partnerships.
Schedule: Full time 11- month position. Work hours may overlap the school day (before and after school). Special events or projects may occasionally take place during the early evenings and/or on a weekend.
Location: Rush Henrietta
Responsibilities:
  • Administers, coordinates and oversees program (on-site) and support services in alignment with school and community school goals.
  • Works in tandem with School Administrators and Community School Coordinator to ensure services are based on identified needs and meets with the administrators on a regular basis to review referrals, attendance trends, student concerns, and intervention effectiveness.
  • Attend School Support Service meetings
  • Implements restorative practices, including restorative conversations and re-entry planning, to build relationships, repair harm, and support successful return to class following conflict or disciplinary incidents.
  • Coordinates requests for Prevention Education services
  • Maintains accurate and timely records in accordance with funder and agency requirements
  • Outreach and information dissemination
  • Referral and referral readiness;
  • Provides immediate response, de-escalation, and short-term support in alignment with school crisis protocols and within the scope of the position.
  • Build/maintain trusted relationships with families, community institutions and leaders, and support school staff in doing the same
  • Work with the Community School Coordinator to integrate the community school strategy into existing communication and operating structures at the school, ensuring that staff understand how it supports their educational agenda.
  • Works closely with community and school partners to coordinate support, remove barriers to participation, and improve access to opportunities and services for students and families.
  • Helps coordinate family- and community-facing events, resource connections, and partnership activities that increase school connectedness and strengthen trust between the school and the broader community.

Required Qualifications:
  • Bachelor's Degree in Human Service or related field AND 1-3 years' related experience OR equivalent combination / Master's Degree preferred

Skills:
  • Strong knowledge of Child and adolescent development
  • Risk reduction and protective factors
  • Child and adolescent development principles
  • Strong crisis management and behavior management techniques
  • Community resources
  • Client advocacy
  • Basic knowledge of Microsoft Office

Pay Rate: $21- $23 per hour
The Center for Youth Provides Equal Employment Opportunities

Apply