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Behavioral Health Navigator Jobs in Rochester, NY

Valera Health

Psychiatric Nurse Practitioner

Rochester, NY · On-site

$118K - $151K/yr

... Health Navigators who handle patient engagement and logistics. * Maintain Clinical Excellence ... behavioral healthcare. We are an equal opportunity employer and all qualified applicants will ...

Valera Health

Psychiatric Nurse Practitioner

Rochester, NY · Hybrid

$118K - $151K/yr

... Health Navigators who handle patient engagement and logistics. * Maintain Clinical Excellence ... behavioral healthcare. We are an equal opportunity employer and all qualified applicants will ...

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All JobsBehavioral Health Navigator JobsBehavioral Health Navigator Jobs in Rochester, NY

Behavioral Health Navigator information

See Rochester, NY salary details

$13

$26

$42

How much do behavioral health navigator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for behavioral health navigator in Rochester, NY is $26.88, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $32.98 per hour, depending on experience, location, and employer.

What skills do you need to be a BHT?

A Behavioral Health Navigator (BHT) typically needs strong communication and interpersonal skills to effectively support clients. Knowledge of mental health conditions, crisis intervention, and basic counseling techniques are important, along with the ability to work in a team and follow treatment plans. Certification or training in behavioral health or related fields is often required or preferred.

What is the highest paying job in behavioral health?

In behavioral health, the highest paying roles are often clinical directors, psychiatric nurse practitioners, or licensed psychologists, with salaries exceeding $100,000 annually. These positions typically require advanced degrees, licensure, and extensive experience, and may involve leadership or specialized clinical skills.

What is the difference between Behavioral Health Navigator vs Behavioral Health Case Manager?

AspectBehavioral Health NavigatorBehavioral Health Case Manager
CredentialsHigh school diploma or equivalent; certifications like Certified Peer Specialist often preferredHigh school diploma or equivalent; licensure or certification may be required depending on state
Work EnvironmentCommunity clinics, hospitals, outpatient settingsHospitals, clinics, community agencies
Employer & Industry UsageHealthcare providers, mental health organizationsHealthcare facilities, social service agencies
Common Search & ComparisonBehavioral Health Navigator vs Behavioral Health Case Manager

Behavioral Health Navigators primarily assist clients in navigating mental health services, providing support and resource guidance. Behavioral Health Case Managers often have a broader role, including care coordination and treatment planning. While both roles work within mental health settings, Navigators focus on guidance and resource connection, whereas Case Managers handle comprehensive case management tasks.

How does a Behavioral Health Navigator typically collaborate with other healthcare professionals to support patient care?

Behavioral Health Navigators work closely with a multidisciplinary team, including social workers, therapists, primary care providers, and case managers, to ensure patients receive comprehensive care. They regularly facilitate communication between patients and providers, coordinate referrals, and help bridge gaps between physical and mental health services. This collaborative approach not only streamlines the patient experience but also ensures that care plans are tailored to individual needs, improving outcomes and patient satisfaction.

How much does a patient navigator make?

In Pennsylvania, a Behavioral Health Navigator typically earns between $35,000 and $50,000 annually, depending on experience, certifications, and work setting. Entry-level positions may start lower, while experienced navigators or those with specialized training can earn higher salaries.

What qualifications do you need to be a patient navigator?

Behavioral health navigators typically need a high school diploma or equivalent, with some roles preferring post-secondary education or certifications in health or social services. Relevant skills include strong communication, organization, and knowledge of healthcare systems, and some positions may require experience working with mental health or community resources.

What are the key skills and qualifications needed to thrive as a Behavioral Health Navigator, and why are they important?

To thrive as a Behavioral Health Navigator, you need a background in psychology, social work, or counseling, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records (EHR), and community resource databases is typically required. Strong interpersonal communication, empathy, and problem-solving abilities help build trust and effectively support clients navigating behavioral health systems. These skills are crucial for ensuring clients receive coordinated care, appropriate resources, and positive mental health outcomes.

What are Behavioral Health Navigators?

Behavioral Health Navigators are professionals who assist individuals in accessing and coordinating mental health and substance use services. They help clients understand their treatment options, connect with providers, and overcome barriers to care such as insurance issues or transportation. Behavioral Health Navigators often work in healthcare settings, community organizations, or social service agencies, acting as a bridge between clients and the behavioral health system. Their goal is to ensure individuals receive timely and appropriate care while providing guidance and support throughout the process.
What are popular job titles related to Behavioral Health Navigator jobs in Rochester, NY? For Behavioral Health Navigator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Navigator jobs in Rochester, NY look for? The top searched job categories for Behavioral Health Navigator jobs in Rochester, NY are:
Behavioral Health Navigator jobs near you
Infographic showing various Behavioral Health Navigator job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,902 per year, or $26.9 per hour.

Behavioral Health Technician

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY • On-site

$17/hr

Full-time

Posted 21 days ago

Job description

Job Summary: The Care Coordinator will be responsible for outreach and engagement efforts and coordinating with all spokes (Behavioral Health, Physical Health and Social Determinant of Health Providers) involved in associated projects.
Duties
  1. Services will be driven by the individualized goals of the service recipient and the primary role of the associated projects is to link clients to the services they need. The methods used to accomplish this goal include:
    1. Developing strategies to improve attendance at mental health, substance use and primary care appointments, including attending initial appointments with the service recipient
    2. Developing and completing a thorough review of the service recipient's crisis plan
    3. Working with the client to understand the potential benefit of the services that will be helpful and help the client achieve their recovery goals
    4. Promoting and developing wellness activities
    5. Listening and sharing of lived experiences
    6. Modeling strategies and behaviors that will promote successful engagement in the health care delivery system
    7. Modeling behaviors for having a good life within the context of the illness
    8. Promoting enrollment into Health Home Care Management

The impact of such a role may include:
    1. Keeping people out of hospital and emergency rooms:
      • Encouraging the active engagement in their own self-directed treatment plan, including crisis plan
      • Participants feeling more confident in navigating the system as a result of being better informed.
    1. Improving quality of life:
      • Assisting in preparing for work and meaningful volunteer experiences
      • Results in a higher level of satisfaction with the service delivery system because the service recipients are better informed.
    2. Promoting better health for the whole person:
      • Promoting better emotional health which has a direct impact on the individual's physical health.
    1. Offers support in moving towards recovery:
      • Reducing social isolation
      • Providing hope and a sense of hopefulness.

Client Follow Up:
  1. Provide phone and face-to-face follow-up to clients that are served by the projects.
  2. Create supportive relationships with each client and provide education on the role and services available through the projects.
  3. Understand the barriers clients are facing and ensure that strategies have been put in place to help clients successfully navigate these barriers and connect with the services they need.
  4. Coordinate all work activity under the direction of the Alert Manager to provide outreach and engagement services to identified clients. Care Coordinator may be responsible for some alert management and data support.
  5. Coordination includes providing status updates on engagement status and reviewing potential next steps to ensure that a clear plan is in place for each client.
  6. Assist with documentation of all outreach and engagement efforts and provide reports of follow up for each client to the Alert Manager on a weekly basis.

Support Practice Change and Education:
  1. Provide feedback (both written and verbal) regarding what has been learned from the outreach and engagement process as requested.
  2. Provide project updates during staff meetings within the context of Lessons Learned: What is Working (when alerts are received).

Network Provider Relationships:
  • Work to develop a supportive and collaborative relationship with all providers that are a part of the FLIPA Pilot.
  • Provide regular feedback to the Alert Manager on the status of the relationships with the various providers involved in the FLIPA Behavioral Health Care Coordination Pilot.
  • Provide support and associated reporting within the FLPPS Community Navigator Pilot.
  • Provide support for other projects in the networks as they develop and are assigned.

Other Skills/Knowledge and Experience
  1. Excellent written and verbal communication skills.
  2. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and multiple service provider agencies.
  3. Knowledge of local behavioral health system and social determinant supports.
  4. Ability to multi-task, have good problem solving and time management skills and the ability to remain calm in a crisis.

Minimum Qualifications:
  • High School Diploma/GED
  • Lived experience with the Behavioral Health system of care is preferred but not required
  • Ability to establish supportive client relationships
  • Ability to perform duties in a stable, consistent, and predictable manner
  • Valid NYS Driver's License in good standing

Apply