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Health Navigator Jobs in Rochester, NY (NOW HIRING)

Liberty Resources

Family Support Navigator

Rochester, NY · On-site

$21.63/hr

... health practices of the communities that we serve and how they apply to provision of positive ... The Family Support Navigator will partner and engage with families and individuals impacted by ...

lri

Family Support Navigator

Rochester, NY · On-site

$21.63/hr

... health practices of the communities that we serve and how they apply to provision of positive ... The Family Support Navigator will partner and engage with families and individuals impacted by ...

The Arc

Social Care Navigator FT

Rochester, NY · On-site

$20.25 - $26.25/hr

* Join Our Team as a Social Care Navigator and Make a Real Difference! Are you passionate about ... HRSN (health related social needs) services, ensuring they receive continuous support and ...

The Arc

Social Care Navigator FT

Rochester, NY

$20.25 - $26.25/hr

* Join Our Team as a Social Care Navigator and Make a Real Difference! Are you passionate about ... HRSN (health related social needs) services, ensuring they receive continuous support and ...

UK St Claire

Navigator I

Pavilion, NY

$18.75 - $24.50/hr

UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our ... Job Summary The Navigator I assists patients and family members through the diagnosis, treatment ...

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All JobsHealth Navigator JobsHealth Navigator Jobs in Rochester, NY

Health Navigator information

See Rochester, NY salary details

$13

$22

$33

How much do health navigator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for health navigator in Rochester, NY is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.66 per hour, depending on experience, location, and employer.

How do Medicare navigators get paid?

Medicare navigators are typically paid through federal grants provided by the Centers for Medicare & Medicaid Services (CMS). Their compensation is often based on a fixed salary or hourly wage, and they may also receive performance-based incentives for helping beneficiaries understand their options and enroll in plans. These roles usually require certification and involve working in community or healthcare settings.

What does a healthcare navigator do?

A healthcare navigator helps patients understand and access healthcare services, including insurance options, medical providers, and community resources. They assist with scheduling appointments, explaining treatment plans, and ensuring patients receive appropriate care, often working in healthcare settings or community organizations.

What are the key skills and qualifications needed to thrive as a Health Navigator, and why are they important?

To thrive as a Health Navigator, you need a background in health sciences, patient advocacy, and a strong understanding of healthcare systems, often supported by a relevant degree or certification such as Certified Health Navigator. Familiarity with electronic health records (EHRs), case management software, and healthcare compliance regulations is typical. Exceptional communication, cultural competence, and problem-solving skills help Health Navigators effectively guide patients through complex care processes. These abilities are crucial for ensuring patients receive appropriate care, reducing barriers, and improving overall health outcomes.

What are some common challenges Health Navigators face when supporting patients through the healthcare system?

Health Navigators often encounter challenges such as helping patients understand complex medical information, addressing barriers like transportation or insurance issues, and coordinating care among multiple providers. Navigators need strong communication and problem-solving skills to build trust with patients and ensure they follow through with care plans. Additionally, they frequently collaborate with social workers, clinicians, and community organizations to connect patients to necessary resources and support, making adaptability and teamwork essential for success in this role.

What qualifications do I need to be a care navigator?

To become a health navigator, candidates typically need a high school diploma or equivalent, along with relevant experience in healthcare, social services, or customer support. Certifications such as Certified Healthcare Access Manager (CHAM) or training in patient advocacy can enhance job prospects, and strong communication and organizational skills are essential for success in this role.

How do I become a healthcare navigator?

To become a healthcare navigator, individuals typically need a high school diploma or equivalent, and some roles may require relevant experience or certifications in healthcare or social services. Training programs are often provided by employers or community organizations, and strong communication and organizational skills are essential for assisting clients in understanding healthcare options and enrollment processes.

What are Health Navigators?

Health Navigators are professionals who help patients understand the healthcare system and access the services they need. They assist individuals in coordinating medical appointments, understanding their treatment options, and overcoming barriers such as insurance or transportation issues. Health Navigators often work with people who have complex health needs, helping them communicate with providers and make informed decisions about their care. Their goal is to improve patient outcomes by ensuring timely and effective use of healthcare resources.

What is the difference between Health Navigator vs Medical Assistant?

AspectHealth NavigatorMedical Assistant
CredentialsMay require certifications like Certified Health Navigator or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentCommunity health settings, clinics, telehealthHospitals, clinics, outpatient facilities
Employer & IndustryHealthcare providers, community organizationsHospitals, medical offices, clinics
Primary RoleAssist patients with navigating healthcare systems, providing health educationPerform clinical tasks, prepare patients, assist healthcare providers

While both roles support patient care, Health Navigators focus on guiding patients through healthcare systems and providing education, often in community or telehealth settings. Medical Assistants perform clinical and administrative tasks directly in healthcare facilities. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Health Navigator jobs in Rochester, NY? For Health Navigator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Health Navigator jobs in Rochester, NY look for? The top searched job categories for Health Navigator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Health Navigator jobs? Cities near Rochester, NY with the most Health Navigator job openings:
Health Navigator jobs near you
Infographic showing various Health Navigator job openings in Rochester, NY as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,029 per year, or $22.6 per hour.
Family Support Navigator

Family Support Navigator

Liberty Resources

Rochester, NY • On-site

$21.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Liberty Resources is currently seeking a Full Time Family Support Navigator in Rochester, NY.
Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We're committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
What We Offer:
  • A Collaborative and Supportive Team Atmosphere
  • Competitive Compensation and Paid Time Off Package
  • Family-Friendly Workplace
  • Medical/Dental/Vision Coverage
  • 401(k) Retirement Savings Plan
  • Continuing Education Opportunities

Family Support Navigator Position Summary:
The Family Support Navigator will partner and engage with families and individuals impacted by substance use disorders, providing education on the progression of addiction, how to access the service delivery system, what to expect when accessing treatment services, and assisting with linkages to services.
Family Support Navigator Job Responsibilities:
  • Engage and partner with individuals whom are actively utilizing heroin, opiates, and other substances and link them to the existing and emerging array of substance use disorder supportive and recovery oriented services within Monroe County.
  • Engage and partner with family members of individuals actively utilizing heroin, opiates, and other substances providing education and assistance with accessibility to services.
  • Be readily available to individuals and families, ensuring appropriate services are available at the most critical time, when individuals are requesting them.
  • Navigating the Monroe County service delivery system and advocating for the immediate needs of the individuals being served.

Family Support Navigator Qualifications:
Bachelor's degree in human services and at least two years of work experience in the field of human services.
Family Support Navigator Required Skills and Abilities:
  • Demonstrate the ability to apply technical and professional knowledge to daily practice in the field.
  • Demonstrate initiative, sound judgment and understanding of issues affecting individuals and families in the OASAS system.
  • Must be able to work independently and with flexibility in days and hours of work.
  • Excellent verbal and written communication skills and computer literacy are required.
  • Perform well in a team approach.
  • The ability to solve complex problems using creating solutions and act consistently in a manner that demonstrates dignity and respect to individuals and families.
  • The ability to understand, support and operate from a strength-based approach; display professionalism in all settings; recognize the importance and benefits of relationship-building and collaborating with other service providers.

Pay Rate: $21.63 per hour
Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.
Welcome to Wholehearted Health!
Liberty Resources is an Equal Opportunity Employer.

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